[Resolved]  Airtel — Gprs connection on hold after every 4-5 minutes

Address:

West Medinipur, West Bengal

Dear sir,
my mobile no is [protected]. I am using airtel mobile office service almost 1 year with out any problem. But since nov 25, 2010 i am facing a huge problem. I can now only access gprs for 4-5 minutes after connecting to the internet. After that the gprs connection is getting hold forever. If i diconnect it and then reconnect it then same things happened repeatedly. I am using nokia n72 handset. I have complained many times(30) to the airtel technical help line(12118). But they are not responding well. Many they have taken complains and take some days to resolve it. And i called to 12118 every time they have said my complain has been resolved but my problem remains same. I am using mobile office 98 plan. This problem happen to every n72 with airtel connection. Because now i am using gprs with vodafone in my n72 without any problem. And with my airtel sim i can access gprs without any problem.but i am facing the same problem with every airtel sim. I have tried with another n72 same things happened. Sir please please help me and resolve my problem.
Yours faithfully
Alakesh koley
E-mail ID- koley.[protected]@gmail.com