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Airtel |
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24 Reviews
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deependra1
on Feb 14, 2012
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wrong deduction of balance
My no is 8349216136 airtel company no, company active any one value added service on my
no without my permission and deduct 1.50rs per day on last 3month
total deduction my account is 135rs and on 8 feb 2012 my account
balance is 0.90rs than company not deduct balance the total deduction
is only before 8feb 2012 please deactive all value added service and
refund me my balance
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 23 Comments |
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I have faced lot of problems with airtel regarding the network as well as my balance too..From last 4 days i m nt able to call anyone or receive call frm anyone, and my balance have went frm 93 RS to 12 paise which is again disgusting without making any calls..My cel number is 9860665266.
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THEY R CHARGED ME FOR THE SERVICE WHICH I HAVE NEVER USED
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Wrong deduction of balance in a week.
plz show the detail of the deduction
and deactivate all value edit services.
Mobile No. 9634389764
Pramod Sengar
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sir,
I have purchaged dth in aug 2009 with two months free super value package. taken two top-ups for which recharged 150/=::::::.On 10oct 2009 i have recharged 1265/= & informed customer care that i have deposited money for one year super value pack and balance of money for my two top-ups . but my balance deducted on daily basis and stoped services in 7.5 months only. when asked customer care they said your pack is not locked for one year and in nov.2009 srar gold channel also connected in my pack for which i have never given order. please look in my problem and rectify soon. thanks my customer ID 3001282730 and my contact no 9414289747.
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It was 9 pm in the night and I get a message from Airtel 54321: thanks for downloading Defender from Airtel, you have been charged Rs 99. Point 1, my balance came down to Rs 30 at a time when I wanted to talk home about some serious issue and point two I hadn’t downloaded any such bullshit. Why do u harass customers like this in the night when 1 cant recharge the mobile too. The customer care people were highly useless. Rs 100 matters to people who leave a meal sometimes to save something extra, though it means not a penny to Mr Bharti Mittal.
I’ll certainly discontinue this Connection, but somebody ought to teach Airtel a lesson, as this is not the first time this has happened.
U make life miserable everyday,
Aparna 9717016120………… for the day
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If they don't do this ... They are not Airtel. Nowadays, its very often and I guess, every prepaid customer of AIRTEL and VODAFONE must have experienced this game of these GSM giants. In addition, when you raise respective complain to customer care and ask them for a reason, those stubborn fat guys ( Gov Babus are fair enough to say I WILL NOT DO) never listen and keep on arguing that "OUR SYSTEM" (Which is always down or under technical maintenance whenever you need details) says you downloaded la blah blah game or song or jokes etc. etc.
Between, moral of the story. These guys should understand that customer have competitive choice now. Let the no. portability to arrive and see.
After 5 years on airtel, finally, I switched to TATA DOCOMO... Airtel is just to receive calls. Instead of wasting your time to make them listen, you should also look around for options in your state.
Harsh..
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i got my airtel no recharged by Rs.62 on 22-02-11 to avail the service of free messages. But till date no such service is activated on my No.9956855999...My Balance has also been deducted regularly for the messages sent through my no..kindly look into the matter and activate message pack on my no and also return the balance which was wrongly deducted..
Vikas Dixit.
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I, Aditi Dubey, subscribed to the 2 Gb pack of airtel for internet services. When i accessed internet via my phone, I got a message depicting the bytes consumed, followed by balance deduction. All my efforts to contact the customer carer executives failed, and the company did not pay heed to my mails. I lost more than INR 30 + INR 98 due to airtel's sloppy service and customer policies. Kindly help.
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Ref: My Airtel mobile no. 9929980393
Sir,
I am being charged for a service 'cricket live 24x7', even though I have been requesting to discontinue the service for last 4 days. When I check with service provider if any service is subscribed by me, it says I have not.
I have been dialing to customer care (121) daily for last four days and they have been telling me all the services have been discontinued and I wont be charged anything but still I'm being charged.
I have mailed them on 28th of March 2011, to which they said that I'll be contacted in 24hours but they never did. And when I ask for complaint number on 121, I'm told that their system is having some problem and so I'll get the reference no. sometime after hanging up, which also I never get.
Yours sincerely,
Yamini Kothari
3969, M.S.B. Street,
Johari Bazar,
Jaipur - 302003.
Email ID : yamini211@gmail.com
Ph No. 9929980393
0141-3294580.
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I am Anshuman. My no is 8130364642. I have been using Airtel for last 5 years but never have been cheated like this. Previously it was working as 1ps per 1 sec. But since last 10/15 days it is working as 1rupee per 1 min, in fact 1rupee for 1 call even if it isn't 1 min. More interestingly when I am calling customer care it is guiding step by step & finally in last step it is listened something like this "THANK YOU FOR CALLING US" & the call is ended. Some of my friends are also facing the same problem.
Great Idea AIRTEL for cheating!!!
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I have an airtel connection, 9166484598. Today at around 1:50 AM airtel started charging me for usage on "airtel live". Till then my brother had just checked out his mail through my mobile but when he saw these messages he messaged airtel to stop "airtel live" on my mobile. Just as he was done with the message airtel started charging exorbitant amount for "airtel live" service and within seconds I had lost a balance of Rs. 250!!!!
When my brother called up Airtel customer care he was put on hold for 10 minutes and then his call was disconnected. The second time he got a representative, Shravan Kumar, who point blank refused to provide us any sort of id for either of the conversations and my call got disconnected again because of low balance.
I tried calling them thrice from another number, 9929980393. All the three times my call got through and all I received from other end was silence so this way they charged me another Rs. 1.50. It was a totally disgusting scenario which just reminded of one word "bully".
At around noon my brother went to Jayanti Bazar Branch in Jaipur where the airtel representative rudely said,"... bohot achcha hua... yeh le phone aur baith ja udhar kursi pe..." My brother somehow kept his cool and talked to the customer care representative on the other side of the line. To his astonishment he was straight away refused a refund on the pretext that he was browsing on internet when airtel charged him the ridiculous amounts which totalled over Rs. 200. Not only that but the supervisor told him that its no use sending a mail to the nodal or the appellate officer and that we should complain to TRAI.
This is ridiculous and I have nowhere else to go. I feel I have been cheated out of my money. Please help.
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baseless reasons for deduction of balance
my balance of rs. 40 was deducted on two consecutive days...on first day it was 21 and other day it was 18
when i called up airtel customer care, the executive didnt had a reason why is it deducted and said it is due to internet surfing, whereas i do not use internet from my phone. when i told them to connect to their senior executive, my call was put on hold fr 10 min and disconnected after that.
next day i again called them but same thing happened.i tried calling again and again so that someone should atleast listen to the complaint. finally harmeet sandhu got connected, he started giving internet usage as the reason and when i asked him about the details, he told me wrong timings of usage and said we cannot provide much information. somebody please tell me how to get my money refunded because i am very sure that i did nt used internet from my phone.
Moreover airtel employees do not have etiquettes about how to speak to their customers, either they are blank or give stupid reason for any problem rather than giving a productive solution to their customers.
if i would have the power, if would have sued Mr. Bharti Mittal by publishing these many complaints in a leading newspaper so that he could realise that he is nothing without his customers.anybody please google search about the percentage of complaints, airtel has the highest because of such wrong practices.
9910264330
I am not concerned what authorities do or what they plan, I want my hardearned money to b refunded.
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myself rahul gupta a very old customour of airtel. About 5 months ago airtel promises me to gave 2mb gprs free for every month but on 9 july my balance was deducted rs. 239 for gprs. I complaind about this but cust. Care but there is no any response...
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i have log in for internet only 5 minutes and made surfing only and made no downloading
but the company charged rs 196 from my account.
mobile no. 9829988004
name ashish nawandhar
date of balance duduction 20/09/2011
time of use 12.27 pm to 12.32 pm
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my no is 8349137839 airtel company no..sir i have already activate sms9 vocher yesterday on date 31.10.2011 i send a message than company deduct 1rs again i send second message again1rs is deduct..i have activated message vocher than why company deduct my balance...
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i say this problam to airtel custmer care through e-mail than company replied me there is nobalance deduction towards sms so plz cheack my balance there is a deduction on sending of message
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my no is 8349562324 airtel company no. i have activate message vocher and on 27oct. i send message than company deduct my main balance than what is the benifit the message vocher.my balance is on 27oct is 30rs and deduct my balance and today my balance is 1rs
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sir my no. is 8349571433 airtel company no. yesterday on date 18/12/2011 my account balance is 16.00rs today my balance is only 2.50rs company activated HELLO TUNE without my permission and deduct my balance without my permission,please deactive all value added service and hello tune to my account and refund me my balance..
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sir my no is 8349571433 airtel no and on 19 jan 2012 company active Hello tune on my no without my permission and deduct my 50rs balance on my airtel main account balance..please deactive all value added service and return me my balance before deduction my balance is 139.39rs and after deduction my balance is 89.39rs and today my balance is 87.39
why company deduct my 50rs without my permission?
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Pramod Sengar
