[Resolved] Airtel — MNP not activated

anish2908

from New Delhi, Delhi

Address:

Jodhpur, Rajasthan

I had applied for MNP to come into Airtel from Aircel on 10th April. I got a message on my old service provider that the services will switch on 17th April at 00:00:00 Hrs. As stated my Aircel services stopped, but my airtel services did not start. And it has been 5 days since my number has been disconnected and there is still no action. I called up the customer care and told this but still no action was taken.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

arasu5

from Ernakulam, Kerala

submitted all my documents and money for changing my number from tata docomo to airtel postpaid its been more than one month still my number was not activated from airtel side. customer service is worst to the core. airtel relationship center in madhapur never cares about their customer. worst customer satisfaction. still waiting for the respones from the airtel team. Please dont change your number to airtel

nrnkarthi

from Bengaluru, Karnataka

I have submitted for mobile number portability from Tata Docomo to Airtel prepaid service in "SAGAR STORES" Marthahalli bridge, Bangalore, Karnataka. The Docomo number has been de-activated but the Airtel number has not been activated till now. When i checked with the dealer, he has not give any proper response. When i called customer care even they are not ready to tell what the issue is. Because of this i am unable to contact any of my family members (i have been relocated from TamilNadu). Kindly take action against the SAGAR SIM stores and activate my Airtel number as soon as possible please.

Regards,
Karthika

nrnkarthi

from Bengaluru, Karnataka

I have given number portability from Tata Docomo to Airtel on 23-July-2014. Airtel number has not been activated, but the Tata Docomo number has been de-activated. When i called customer care, they kept me on hold for 15 mins then the cal disconnected automatically. When i checked with dealer (SAGAR STORES) he has not given proper answer for me. So please activate my number as soon as possible. Please take action on Airtel dealer Sagar stores which is located in Marathahalli bride, Bangalore, Karnataka

Vetrievelan

from New Delhi, Delhi

Dear sir,

Recently i have port in Airtel to vodaphone.

At the time of network change, my vodaphone connection disconnected. till last Sunday Airtel people (i.e local retailer, PSM, airtel customer care people) i can't able to use my sim.

Due to that i have hardly fractured and mentally disturbed. an local retailer simply said its an 10RS issue. no one bother my inconvenience.

At last my sim card ready for activation, but that peoples again request to submit documents.

in my concern, i have 3 question?

1. is this correct way to handle MNP customer?
2. any one of you guys know about activation? (i.e. this is my 4th sim card)
3. how long takes new sim activation?

i'm ready to submit documents. due to national holiday i need to wait 2 more days again. After that Sunday also comes. its totally disappointed me.

Kindly immediate intervening my case, request you to give proper resolution.

my mobile number: [protected].
sim number:[protected]

thanks&amp;regards,
E.Velan