[Resolved] Airtel Prepaid — Customer care no does not exis | |
I, Mr shaikh Gulam gause having airtel prepaid connection no [protected], while I am trg to call for any enquiry or greiviences to the customer care no the reply comes some time that no does not exists, some time caLL recieved but when i am choosing option 9 for talk to customer care executive the call disconnect or reply comes check the number you had dialed, it means airtel is cheating with the people of India, or their customer care executive is cheating with airtel as well as customer also.In the may 2007 one sms i recived regardind 1000 sms and in just 50/- rs, then i give call to customer care executive and enquire about the scheme and customer care executive reply that all the local 1000sms is in 50/- then i enquired that local means what then he replied that local means maharashtra goa and mumbai's mobile no is local. then after full enquiry i activated after refilling of 50/- but after activation message also my all local sms were charged 1/-per sms, then i complained to customer care executive and also visit the airtel gallery at vasai after reciving message that wrong charges will be recredited but i am very sorry to say that now almost 6 months left not a single rupee return back, on yesterday 29/11/2007 i give one call to mumbai land line number where always my call charges were dedeuctd by 1.50rs per minute but yesterday the call charges for 1.30mnts call was 5.30rs. and many more question which required ample of time. airtel is awarded best service provider in the gsm service but I think airtel also want worst service provider award by customer. on the last month your customer care executive talk very abusive language, Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 231 Comments | |
Comments
Same thing is happening with me, phone gets dissconnected and reply comes, this is an invalid no.
Reply
Airtel Connection — Trying to deactivate some services but customer care number is not exist.
I am using AIRTEL in UDAIPUR RAJASTHAN since last 2 yearson my connection few services is activate. Now I want to diactivate
all but when I dail 121 tap start for customer care I press 9 but the actual problem start when I press 9 to talk to customer care and message comes that this number (which I press) is not a valid selection while in tape that number is reserve to talk to customer care. now what can I do for same.
I am facing this problem since last 2 months.
and for those services paid which i dont want at all.
please do the needfull
Thank you
i am chetan from balewadi,pune-411045.
Same thing is happening with me, phone gets dissconnected and reply comes, this is an invalid no.
airtel is awarded best service provider in the gsm service but I think airtel also want worst service provider award by customer. on the last month your customer care executive talk very abusive language.(aundh branch custemer care serviece)
airtel castomer care service is very bad service now a days, because when i am calling [protected] he suggest call 121. ok! but when i calline 121 reply is.....................1) call after 3-4 hours.
when i call after 3-4 hours then reply is......................1) number does not exist.
i have using 5 number of airtel.
1)[protected]
2)[protected]
3)[protected]
& 2 numers is not activated.
what can i do tis nos.
plz close the castomer care service othervise chenge the person who talk very abusive language. & plz start my 121 service. it is close from 3 months.
Same thing is happening with me, phone gets dissconnected and reply comes, this is an invalid no.
airtel is awarded best service provider in the gsm service but I think airtel also want worst service provider award by customer. on the last month your customer care executive talk very abusive language.(aundh branch custemer care serviece)
airtel castomer care service is very bad service now a days, because when i am calling [protected] he suggest call 121. ok! but when i calline 121 reply is.....................1) call after 3-4 hours.
when i call after 3-4 hours then reply is......................1) number does not exist.
i have using 5 number of airtel.
1)[protected]
2)[protected]
3)[protected]
& 2 numers is not activated.
what can i do tis nos.
plz close the castomer care service othervise chenge the person who talk very abusive language. & plz start my 121 service. it is close from 3 months.
Airtel/Prepaid — rs.149 not activated.
i have doing recharge with rs.149 on dt-13/12/07.transID[protected],doing comp.via sms on 4/1/08&geting reply on5/1/08,that ur 149 is activeted,but till today its not working.further i go c.care at gandhi maidan patna,on 8/1/08,12/1/08 but ur respose is so poor.sir,ihave lost so much.money pls help me.MY NO-[protected]. i have doing recharge with rs.149 on dt-13/12/07.transID[protected],doing comp.via sms on 4/1/08&geting reply on5/1/08,that ur 149 is activeted,but till today its not working.further i go c.care at gandhi maidan patna,on 8/1/08,12/1/08 but ur respose is so poor.sir,ihave lost so much.money pls help me.MY NO-[protected].
Dear Customer Care Manager,
This is regarding my Prepaid Connection [protected] in the name of VINOD SHARMA. Pls. note that on 25th January, 2008 evening my Prepaid Balance was Rs 174.00 and on 26th January, 2008 morning I found my Prepaid Balance Rs 108.00 after making the 2 local calls during that period. The amount is reduced by Rs 66.[protected]. This is to confirm you that I have not subscribed your value added services like caller tunes, ringtones etc.
On 25 the January, 2008 I had informed to your Customer Care Executive Ms. Veena. After getting my complaint she asked me to contact after 24 hours.
After 24 hours on 26th January, 2008, I have contacted to your another Customer Care Executive Mr. Ramesh and he also replied that some technical team will look into this matter, but now till time there is no solutions of my problem.
On 28th January,2008, I am very dissatisfied with your Customer Care Care Executive Mr Shashi, he behave very bad to me and give me dissatisfied answer after talking of 45 minutes. I am very fed with you service by disconnecting the phone by your executive.
Please look into this matter very seriously because how the Prepaid Balances is reduced automatically itself without making any calls and subscribed any extra services.
I am Looking forward to your Positive response.
Thanks,
VINOD SHARMA
([protected])
This is regarding my Prepaid Connection [protected] in the name of VINOD SHARMA. Pls. note that on 25th January, 2008 evening my Prepaid Balance was Rs 174.00 and on 26th January, 2008 morning I found my Prepaid Balance Rs 108.00 after making the 2 local calls during that period. The amount is reduced by Rs 66.[protected]. This is to confirm you that I have not subscribed your value added services like caller tunes, ringtones etc.
On 25 the January, 2008 I had informed to your Customer Care Executive Ms. Veena. After getting my complaint she asked me to contact after 24 hours.
After 24 hours on 26th January, 2008, I have contacted to your another Customer Care Executive Mr. Ramesh and he also replied that some technical team will look into this matter, but now till time there is no solutions of my problem.
On 28th January,2008, I am very dissatisfied with your Customer Care Care Executive Mr Shashi, he behave very bad to me and give me dissatisfied answer after talking of 45 minutes. I am very fed with you service by disconnecting the phone by your executive.
Please look into this matter very seriously because how the Prepaid Balances is reduced automatically itself without making any calls and subscribed any extra services.
I am Looking forward to your Positive response.
Thanks,
VINOD SHARMA
([protected])
This is regarding my Prepaid Connection [protected] in the name of VINOD SHARMA. Pls. note that on 25th January, 2008 evening my Prepaid Balance was Rs 174.00 and on 26th January, 2008 morning I found my Prepaid Balance Rs 108.00 after making the 2 local calls during that period. The amount is reduced by Rs 66.[protected]. This is to confirm you that I have not subscribed your value added services like caller tunes, ringtones etc.
On 25 the January, 2008 I had informed to your Customer Care Executive Ms. Veena. After getting my complaint she asked me to contact after 24 hours.
After 24 hours on 26th January, 2008, I have contacted to your another Customer Care Executive Mr. Ramesh and he also replied that some technical team will look into this matter, but now till time there is no solutions of my problem.
On 28th January,2008, I am very dissatisfied with your Customer Care Care Executive Mr Shashi, he behave very bad to me and give me dissatisfied answer after talking of 45 minutes. I am very fed with you service by disconnecting the phone by your executive.
Please look into this matter very seriously because how the Prepaid Balances is reduced automatically itself without making any calls and subscribed any extra services.
I am Looking forward to your Positive response.
Thanks,
VINOD SHARMA
([protected])
On 25 the January, 2008 I had informed to your Customer Care Executive Ms. Veena. After getting my complaint she asked me to contact after 24 hours.
After 24 hours on 26th January, 2008, I have contacted to your another Customer Care Executive Mr. Ramesh and he also replied that some technical team will look into this matter, but now till time there is no solutions of my problem.
On 28th January,2008, I am very dissatisfied with your Customer Care Care Executive Mr Shashi, he behave very bad to me and give me dissatisfied answer after talking of 45 minutes. I am very fed with you service by disconnecting the phone by your executive.
Please look into this matter very seriously because how the Prepaid Balances is reduced automatically itself without making any calls and subscribed any extra services.
I am Looking forward to your Positive response.
Thanks,
VINOD SHARMA
([protected])
Dear Customer Care Manager,
This is regarding my Prepaid Connection [protected] in the name of VINOD SHARMA. Pls. note that on 25th January, 2008 evening my Prepaid Balance was Rs 174.00 and on 26th January, 2008 morning I found my Prepaid Balance Rs 108.00 after making the 2 local calls during that period. The amount is reduced by Rs 66.[protected]. This is to confirm you that I have not subscribed your value added services like caller tunes, ringtones etc.
On 25 the January, 2008 I had informed to your Customer Care Executive Ms. Veena. After getting my complaint she asked me to contact after 24 hours.
After 24 hours on 26th January, 2008, I have contacted to your another Customer Care Executive Mr. Ramesh and he also replied that some technical team will look into this matter, but now till time there is no solutions of my problem.
On 28th January,2008, I am very dissatisfied with your Customer Care Care Executive Mr Shashi, he behave very bad to me and give me dissatisfied answer after talking of 45 minutes. I am very fed with you service by disconnecting the phone by your executive.
Please look into this matter very seriously because how the Prepaid Balances is reduced automatically itself without making any calls and subscribed any extra services.
I am Looking forward to your Positive response.
Thanks,
VINOD SHARMA
([protected])
This is regarding my Prepaid Connection [protected] in the name of VINOD SHARMA. Pls. note that on 25th January, 2008 evening my Prepaid Balance was Rs 174.00 and on 26th January, 2008 morning I found my Prepaid Balance Rs 108.00 after making the 2 local calls during that period. The amount is reduced by Rs 66.[protected]. This is to confirm you that I have not subscribed your value added services like caller tunes, ringtones etc.
On 25 the January, 2008 I had informed to your Customer Care Executive Ms. Veena. After getting my complaint she asked me to contact after 24 hours.
After 24 hours on 26th January, 2008, I have contacted to your another Customer Care Executive Mr. Ramesh and he also replied that some technical team will look into this matter, but now till time there is no solutions of my problem.
On 28th January,2008, I am very dissatisfied with your Customer Care Care Executive Mr Shashi, he behave very bad to me and give me dissatisfied answer after talking of 45 minutes. I am very fed with you service by disconnecting the phone by your executive.
Please look into this matter very seriously because how the Prepaid Balances is reduced automatically itself without making any calls and subscribed any extra services.
I am Looking forward to your Positive response.
Thanks,
VINOD SHARMA
([protected])
Idea is best...
Airtel/Prepaid — Not get tech with customer care
dear sir,I calling so many time but not connect with customer care, in my prepaid connection account activate service rental 1.50/- per day. But I dont want this scheme. If I not ask to customer care executive why this scheme close. So please I requested to you please close this scheme. Or call to me urgently. Unnessery I lost my money. tell me soluction.
Paramjit Singh, New Delhi.
[protected]
i have made a recharge for validity extension with rs110/- got a extension after few days after so many complaints, but not getting a balance for my recharge even after a month period so HOW TO TRUST AIRTEL ?????????????
mob no---[protected]---kolhapur--maharashtra -416001
mob no---[protected]---kolhapur--maharashtra -416001
Airtel pre paid is cheating us. There is no option to talk to customer care. They should be sueued. Is there anyway to sueu them. I want to compaint aginst them. I am getting automated calls from Airtel in mid of my important client meetings which is really bad and I am not able to reach cusomer care for stopping this nuesance.
Dear Customer Care Manager!
Sir! My Name Is Sushil Kumar Singh From Patna Bihar
My Mob No is [protected]
sir! ye no maine ek retelar se perchage kiya tha usne mujhe nahi bataya ki ye AIRTEL ke BANDAL Offer ke tahat aata hai.is no ko maine 200 ke monthly voucher se charge kar liya.Ab Problem ye hai ki mera No 149 se recharge nahi ho pa raha hai.
mera no 24 jan 2008 se chalu hai.aur tab se aaj tak maine aapke costomar care me 30 to 50 call kar chuka hu lakin ab tak mera koi solution nahi ho paya hai.sirf bola jata hai ki 24 hr me ho jayega to kabhi bola jata hai ki aap apne mob ka airtel to airtel balance ko katham kijiye fir aapka 149 lega.maine kai bar ye kar chuka hu.ab aap bataye ki main kiya karu.
main ye janna chahata hu ki kiya ab tak airtel ka 24 hr pura nahi hua hai kiya?ya next year pura hoga.hume to lagta hai ki apka pura system hi kharab hai.kiunki main apke patna airtel ke office me v kaye bar ja chuka hu wo v yahi kahate hain ki 2 din me ho jayega lakin baat wahi ka wahi hai.
Aap hume ye bataye ki main is mamle ko lekar AIRTEL Ke khilaf consuram forum me kiun na jaun.Agar mera ye solution 2 to 3 days ke undar nahi hoga to main consumar cort ka darwaja knock karne me jara bhi nahi hickichaunga.so i request to u ki plz jaldi is par bichar kar liya jaye.
Thanks
My Name :-Sushil Kumar Singh
My Mob No:- [protected]
My Complain No:[protected]Last Week)
My Complain No:[protected] feb 08)
Sir! My Name Is Sushil Kumar Singh From Patna Bihar
My Mob No is [protected]
sir! ye no maine ek retelar se perchage kiya tha usne mujhe nahi bataya ki ye AIRTEL ke BANDAL Offer ke tahat aata hai.is no ko maine 200 ke monthly voucher se charge kar liya.Ab Problem ye hai ki mera No 149 se recharge nahi ho pa raha hai.
mera no 24 jan 2008 se chalu hai.aur tab se aaj tak maine aapke costomar care me 30 to 50 call kar chuka hu lakin ab tak mera koi solution nahi ho paya hai.sirf bola jata hai ki 24 hr me ho jayega to kabhi bola jata hai ki aap apne mob ka airtel to airtel balance ko katham kijiye fir aapka 149 lega.maine kai bar ye kar chuka hu.ab aap bataye ki main kiya karu.
main ye janna chahata hu ki kiya ab tak airtel ka 24 hr pura nahi hua hai kiya?ya next year pura hoga.hume to lagta hai ki apka pura system hi kharab hai.kiunki main apke patna airtel ke office me v kaye bar ja chuka hu wo v yahi kahate hain ki 2 din me ho jayega lakin baat wahi ka wahi hai.
Aap hume ye bataye ki main is mamle ko lekar AIRTEL Ke khilaf consuram forum me kiun na jaun.Agar mera ye solution 2 to 3 days ke undar nahi hoga to main consumar cort ka darwaja knock karne me jara bhi nahi hickichaunga.so i request to u ki plz jaldi is par bichar kar liya jaye.
Thanks
My Name :-Sushil Kumar Singh
My Mob No:- [protected]
My Complain No:[protected]Last Week)
My Complain No:[protected] feb 08)
Dear Customer Care Manager!
Sir! My Name Is Sushil Kumar Singh From Patna Bihar
My Mob No is [protected]
sir! ye no maine ek retelar se perchage kiya tha usne mujhe nahi bataya ki ye AIRTEL ke BANDAL Offer ke tahat aata hai.is no ko maine 200 ke monthly voucher se charge kar liya.Ab Problem ye hai ki mera No 149 se recharge nahi ho pa raha hai.
mera no 24 jan 2008 se chalu hai.aur tab se aaj tak maine aapke costomar care me 30 to 50 call kar chuka hu lakin ab tak mera koi solution nahi ho paya hai.sirf bola jata hai ki 24 hr me ho jayega to kabhi bola jata hai ki aap apne mob ka airtel to airtel balance ko katham kijiye fir aapka 149 lega.maine kai bar ye kar chuka hu.ab aap bataye ki main kiya karu.
main ye janna chahata hu ki kiya ab tak airtel ka 24 hr pura nahi hua hai kiya?ya next year pura hoga.hume to lagta hai ki apka pura system hi kharab hai.kiunki main apke patna airtel ke office me v kaye bar ja chuka hu wo v yahi kahate hain ki 2 din me ho jayega lakin baat wahi ka wahi hai.
Aap hume ye bataye ki main is mamle ko lekar AIRTEL Ke khilaf consuram forum me kiun na jaun.Agar mera ye solution 2 to 3 days ke undar nahi hoga to main consumar cort ka darwaja knock karne me jara bhi nahi hickichaunga.so i request to u ki plz jaldi is par bichar kar liya jaye.
Thanks
My Name :-Sushil Kumar Singh
My Mob No:- [protected]
My Complain No:[protected]Last Week)
My Complain No:[protected] feb 08)
Sir! My Name Is Sushil Kumar Singh From Patna Bihar
My Mob No is [protected]
sir! ye no maine ek retelar se perchage kiya tha usne mujhe nahi bataya ki ye AIRTEL ke BANDAL Offer ke tahat aata hai.is no ko maine 200 ke monthly voucher se charge kar liya.Ab Problem ye hai ki mera No 149 se recharge nahi ho pa raha hai.
mera no 24 jan 2008 se chalu hai.aur tab se aaj tak maine aapke costomar care me 30 to 50 call kar chuka hu lakin ab tak mera koi solution nahi ho paya hai.sirf bola jata hai ki 24 hr me ho jayega to kabhi bola jata hai ki aap apne mob ka airtel to airtel balance ko katham kijiye fir aapka 149 lega.maine kai bar ye kar chuka hu.ab aap bataye ki main kiya karu.
main ye janna chahata hu ki kiya ab tak airtel ka 24 hr pura nahi hua hai kiya?ya next year pura hoga.hume to lagta hai ki apka pura system hi kharab hai.kiunki main apke patna airtel ke office me v kaye bar ja chuka hu wo v yahi kahate hain ki 2 din me ho jayega lakin baat wahi ka wahi hai.
Aap hume ye bataye ki main is mamle ko lekar AIRTEL Ke khilaf consuram forum me kiun na jaun.Agar mera ye solution 2 to 3 days ke undar nahi hoga to main consumar cort ka darwaja knock karne me jara bhi nahi hickichaunga.so i request to u ki plz jaldi is par bichar kar liya jaye.
Thanks
My Name :-Sushil Kumar Singh
My Mob No:- [protected]
My Complain No:[protected]Last Week)
My Complain No:[protected] feb 08)
Hi,
I have been recharged my cell no [protected] by ATM recharge from ICICI Bank Rs 70 on 19th March 2008 but till today the no is not recharge. The bill no is BIL/[protected]/0101/[protected]
Pls have a look at this ASAP
Regards,
Sonu
I have been recharged my cell no [protected] by ATM recharge from ICICI Bank Rs 70 on 19th March 2008 but till today the no is not recharge. The bill no is BIL/[protected]/0101/[protected]
Pls have a look at this ASAP
Regards,
Sonu
26, April 2008
To
The Manager
Aritel
Sub : Regarding deactivation of GPRS connection and refundthe
recovered amount
Respected Sir,
I Shrikant Atmaram Wagawad from Nanded (Maharashtra) have been trying to deactivate the GPRS connection since last two weeks. For activation I send the sms GPRSACT to 511 and for deactivation GPRSDEACT to 511 but since last two week due to your side problem it’s imposible to get deactivated GPRS connection.
Sir, due to this problem without reason I loose my money from my Airtel card and is about more than Rs. 150. Why it is being happened with me I don’t know about this but why should I pay for the same? I complained about this to our nearer Airtel customer care office. I explained everything to them, but they just took down my Airtel no. and said me that there is some problem with the Server in this reason and we are trying to correct within a day. Sir, this is the 4th day but still my money is loosing from my card. It means not a single action would have been taken from them I thought they were just trying to neglect my complain.
Sir, I am an Engg. Student and in tense only because of this problem. What do I do? Therefore I thought that it is better way write a latter to you. Sir, if this type of services your company gave to the customer, then why should they buy your Airtel services. I’m sorry to say you that atleast from now onwards I have to think about buying Aritel services and worn to my friends and other peoples.
Therefore you are request to kindly take a serious action on this problem please and oblige.
Thanking you,
Yours faithfully,
Shrikant Atmaram Wagawad
Mob.No. : [protected]
Mob. Model No. : 5300c
Ph.No. : [protected]
To
The Manager
Aritel
Sub : Regarding deactivation of GPRS connection and refundthe
recovered amount
Respected Sir,
I Shrikant Atmaram Wagawad from Nanded (Maharashtra) have been trying to deactivate the GPRS connection since last two weeks. For activation I send the sms GPRSACT to 511 and for deactivation GPRSDEACT to 511 but since last two week due to your side problem it’s imposible to get deactivated GPRS connection.
Sir, due to this problem without reason I loose my money from my Airtel card and is about more than Rs. 150. Why it is being happened with me I don’t know about this but why should I pay for the same? I complained about this to our nearer Airtel customer care office. I explained everything to them, but they just took down my Airtel no. and said me that there is some problem with the Server in this reason and we are trying to correct within a day. Sir, this is the 4th day but still my money is loosing from my card. It means not a single action would have been taken from them I thought they were just trying to neglect my complain.
Sir, I am an Engg. Student and in tense only because of this problem. What do I do? Therefore I thought that it is better way write a latter to you. Sir, if this type of services your company gave to the customer, then why should they buy your Airtel services. I’m sorry to say you that atleast from now onwards I have to think about buying Aritel services and worn to my friends and other peoples.
Therefore you are request to kindly take a serious action on this problem please and oblige.
Thanking you,
Yours faithfully,
Shrikant Atmaram Wagawad
Mob.No. : [protected]
Mob. Model No. : 5300c
Ph.No. : [protected]
Sir my anme baneet sharma> I am from nabha diss patiala punjab, I bought three connections from your local retaler the no are [protected], [protected], and [protected] these no are bought on 13 apr after ten days time these's outgoing is rectected when. I dials any no the massage comes that you do not submit your dacuments but i submited all my dacuments on a same day.your retailer said that it takes some time he told me that kind of thing since five days plz take some action on this regads
Baneet sharma
[protected], [protected]
Baneet sharma
[protected], [protected]
Airtel Prepaid — Airtel Prepaid number does not appear in customer care record??
I'm using prepaid card of Airtel for last 2 months. Without reasons they have deactivated my services. When i call from my friend's cell who's having airtel. Customer care told that this number does not exist. You contact airtel relationship centre.Poor airtel relationship guys does not know, because they are the helpess people in entire Airtel business cycle.
Searching for solution.
Beware Airtel prepaid helpline number on their website[protected] does not exist.
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