[Resolved]  Airtel — Unwarranted deduction

Address:South 24 Parganas, West Bengal

I am a postpaid customer of Bharti Airtel, mobile no. [protected] for past 3 years. I am using the internet service in the mobile itself.
On[protected]:43 IST and[protected]:40 IST I had been deducted by Rs 99.00 on each occassion.
Applications provided by the service provider comes with running advertisement on the bottom of the screen. Even touching the advertisement the service provider is debiting the account with Rs 99.00.
It is very hurting to see such sort of mischevious behaviour by these service provider. Because as far as i know without any body's permission no body can sell them the products.

Waiting for positive response.
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Oct 14, 2016
Complaint marked as Resolved 
Verified Support
Feb 09, 2013
Airtel Customer Care's response
Namaste Mr.Kumar,

We would like to inform you that your concern listed 01 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Complaint comments 

Comments

Airtel — Activating unwarranted packages

I have Airtel prepaid connection with no. [protected]. I have never asked for any of the value added services but it is forced on me. On 1.2.2010 companay has deducted 30/- for renewal of some Audio Movie package. When I have never asked for any of such package the question of renewal of such sevice does not arise. Contacting their customer care all abusurd replies. Strict action should be taken against the company which forces upon such packages & other value added services. I want credit of 30/- which is wrongly debited from my balance.
Airtel robs money from prepaid mobile customers - by deducting Rs30, and then Rs 10 per month etc, without getting any request from the customers. Please let me know where can we register our complaints on this? This is cheating the customers and taking their money, without their consent. All Airtel customers UNITE and fight with AIRTEL on this.

[protected]@gmail.com

Airtel — getting a call -unwarranted

I am getting a call from[protected]. I feel it a nuisance and if I attend the same a sum of Rs. 2 is deducted but there will be no reply from other side. I complained to airtel executive who assured to block it in four days is of no avail. This call I am getting four times a day and at times even at odd hours disturbing my asleep. regards vaidya

sirs,
I have three Air tel prepaid connections for me, my wife and my daughter and the numbers are[protected]; [protected] and[protected] respectively.

We get unnecessary ad calls, caller tune nuisance and a call from[protected], more to the point while at asleep and in driving too.which all to be dispensed with since, it takes more time to wipe eg, market ads like snap-deal a few, etc. Hope will be attended to without further loss of time and emancipate from the nuisance for ever regards vaidya
I hereby copy and paste a blogger arraigned the same service provider who assured me to redress me the grievance but proved an empty rhetoric

If you accuse me not having any experience with Vodafone, BSNL, MTNL, Reliance or Tata you would probably be right. I don’t ! But my life just changed when I came across a company called AIRTEL. Yeah I am one of those miserable [censored]s who got myself an AIRTEL mobile connection and my life has been exciting since then. Guess what? I didn’t just get a simple SIM card, I got myself a pimp and a broker for free.

For all those who value their privacy and the comfort of being connected AIRTEL is the son you never wanted. All through the day you are likely to get messages of properties in Noida, Gurgaon and anywhere in India. I never knew Airtel was an estate broker. This comes free. Hahahahahha! Wait, that is not all.

Having got myself an AIRTEL SIM card I decided I was tired of these stupid smses all day and went ahead to register on their DND thing. Isn’t that nice? A phone company that even has this service? So, after you key in your phone number AIRTEL will send you a 4 digit pin code which you key in and you’re registered for a DND. Or so I thought. But before you can proceed to the next screen you will be offered some 7 options to select from. Options are Real Estate, Health, Tourism and so on. And here‘s the deal – Unless you select one of these options you can’t register for DND. So AIRTEL has options to invade your whether you like it or not. Do you feel lucky?

If you were walking down Kamati bazaar in Bombay you would probably come across those special characters who would give you a guided tour. You touch, don’t touch, you see or don’t see but you pay! You look, you pay! You touch, you pay! You screw, you pay! You get wet, you pay! Hahahahha you can do all this for free with AIRTEL! The free pimp! Keep it zipped or don’t get wet, else you will pay!

I finally realised with my experience that DND in case of AIRTEL is not Do Not Disturb. It means Dumb N Dumber. You buy a SIM card and you get a pimp and estate broker for free! Isn’t that what we always wanted?

I wonder how much the pimp makes for selling your identity and number! Make a wild guess!

Airtel — UNWARRANTED DEDUCTIONS

SIR

I have the service of AIRTEL bearing Nos [protected], [protected], [protected] and [protected]for me and my family. Poking to subscribe for caller tone, for Airtel chatting, have become order of the day. More to the point they send message as if I subscribed for this or that thus deduct 30/ pm as rent 10/ pm as rent and what not which all I never intend to do.

If we have this service provider we must forego pleasant sleep, cautious driving, convenient siesta and peaceful attendance of nature call lest there would be ring from this service provider asking for this or that.

I and my family members are fascinated for dialling or receiving from my clients, since I am in marketing and within us as wards are in different places thus for communication only. But it has become a great nuissance and I feel it right time for them to renounce their pimp attitude o[censored]shering chatting friends and so on

Airtel — Unwarranted deduction

Without my permission, Airtel activated Cooking tips.
I got a message on 15/06/2012 saying that the same was activated. On enquiry, I came to know that it was activated since 1/11/2011.
When I asked for reimbursement, they refused. After several attempts, they told me that their manager would call me in 4 hours.However, I never got any such call. They just registered my complaint no. as CBDOV[protected] and made no further contact.And I never received any cooking tips ! Pure cheating !!!

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