This the copy of letter sent to the AXIS BANK LTD., Gandhingar.
My self Brijesh Patel having savings account in your bank as enclosed herewith.
I have purchased a new flat taking loan from Syndicate Bank. So, I have to change of my address.
For that I went to your Axis Bank, Gandhinagar branch as per attached Customer Request Form with Possession letter, Telephone bill & Electricity bill of my new purchase flat. But their, No one were collect my document.
Than I went to Mr. Maulik - Branch / Executive manager of your Gandhinagar Branch. But he cant attend & resolve my problem. I also told him that I will submit agreement deed of my newly purchase house in proof my address regarding change of address. But he is not interested at all ! He is busy with some personal gossip made with someone.
I think that this is not the way to give the service to the Customer.
LIC of India already change of my address with my newly purchase house possession letter. This is for your kind reference.
I have also submitted my complaint in CONSUMER FORUM.
As per RIGHT TO INFORMATION ACT please give me RBI guide lines for Change of Address.
This letter is question mark against your policy of CODES OF BANK'S COMMITMENT TO CUSTOMER.
ITS ALSO SAY BREACH OF CODE OF CONDUCTS FOR EMPLOYEES
So, it is my humble request you to Change of my address in my Savings Accout.
Please reply me ASAP & try to resolve the problem.
not accepting add prof for change in address - Axis Bank
I am customer of Your Bank, Branch : Kranti Chowk, Aurangabad. M.S. Request form for change in address given to the branch with Certificate of office with seal but they refuse to accept it & demand Light Bill or Phone bill as a Address proff, though they are accepting Certificate of office with seal for opening of account for same office.
After registration for VBV when I tried to use the card to buy an airticket, the card advised me to recheck my authorisatiion password. I repeated the password I had registered. a messagecame up stating that my card was blocked.
Please Change my address in our record
A/C NO 780010100101097
A/C IN MYLAPORE BRANCH
12/24 V.O.C 1ST STREET
E-mail : email@example.com
Even I had the same type of reaction when I went to Axis bank koramangala. They did not consider letter from my company to change the address. When I told them i will close the account, that help desk guy was happily giving account closure form.
I Mr. Sultan Usman Mohd having Axis Bank Gold Card. Corporate Card No: 4718610001349365 want to change the Billing Address from Old Address: Supreme Exports Ltd 19 21 Piroja Mansion Gr floor 181, Alibhoy premji Road opp Grant road Railway Station Mumbai:400007 to
New Address: Supreme Exports Gala No: 16, 18, 19. Nehal Compound, Pahelwan Estate, Opp Dilshad Hotel, Beside VRL Logistics 90 Feet Road Sakinaka Mumbai: 400072.
So Please change my address in your record & Send the Statement or any documents on New Address
The Branch Manager,
Axis Bank, Ujjain,
Subject:- Address Changing.
I want to say you in the reference of above mentioned subject that I have a salary a/c in your Bank at Mumbai, Narimun Branch. I have mentioned address for communication in bank documents that’s my permanent add. As Q-type 127, Gandhi Sagar No. 8 Dist- Mandsaur (M.P.), now I want to communicate from my office add. Located at Cox and Kings, Mahaveer Bhavan, Near New Gurudwara, Opp. Of Nokia Samsung Showroom, Freegunj, Ujjain (M.P.).
Hence kindly arrange to send my welcome kit including bank pass-book, debit-ATM card, Cheque book & others as require on my Office address as mentioned above.
Here are my personnel details:-
Name :- Kripal Mondal
Father :- Vishwa Nath Mondal
A/c No. :- 26865087
A/c Type :- Salary a/c
Home Branch :- Mumbai
Employer :- Cox and Kings Ltd.
Please do the needful as soon as possible.