this is to inform u that i ,dr rahul gautam,am using ur broadband services(ph no[protected]. for the last three month i found my bill amount was above the choosen plan limit( around 400-500rs difference) on enquiring they told me(ur executives) that they 'v activated the DSL N ZAPAK PLAN, which was offered me free of cost for 1 month n later on i did'n wish to continue that plan(coz i did'n use dat plan)and without my consent(via call or any mean to which i agree to terms n codition of the said services) they activated the plan...........NOW I CALL UR EXECUTIVE FOR THE SAME N THEY TOLD ME THAT THEY WILL ADJUST THE EXTRA AMOUNT IN MY NEXT BILLING CYCLE N ASSURE ME THAT THEY DISCONTINUED THAT SERVICE.......BUT AGAIN IN MY NEXT BILL THEY ADDED THE DSL CHARGE(150RS EXTRA)
i complained to ur call centre n they told me to again register the complaint after 2 hour
3-4 days later i enquire bout termination of broadband services they told me that again...CALL AFTER 2 HRS....N THEY DID'N CARE THAT MY LAST COMPLAINT WAS STILL PRESENT IN THERE ACCOUNT(EXECUTIVE NAME IS SUJEET FROM BHOPAL CALL CENTE,COMPLAINT DEPT)
i'm hereby sending u the mail regarding termination of broadBand services n i[censored] faiL to do so this time I WILL SUE UR COMPANY IN CONSUMER COURT REGARDING HARRASMENT,FRAUD,ACTIVATION OF SERVICES WITHOUT CONSENT.N I'M NOT GOING TO PAY SINGLE PENNY TO UR WORTHLESS COMPANY FROM NOW ONWARD,I[censored] STILL CONTINUE THE SERVICE Was this information helpful? | 
