[Resolved] Dish TV — Desinal of FTA channels updating software on STB | |
Dish TV has automatically updated the software on my STB and blocked all the FTA channels. In the updated software I am not allowed to change the satellite not add TP frequencies. Basically I want to use DD Direct+ free service pointing it to INSAT-4B instead of DistTV NNS6. This I was able configure in my STB when I bought it. Since I have made the full payment for the STB while buying, It is my personal property. DishtTV or somebody else can block their service or alter anything on their smart card(CAS) but they can not change the software of My STB which is my personal property. Dish TV customer care people are not ready to listen to this complaint. I want the software on my STB to be rolled back to the old version when I bought the box. How DishtTV updated the STB without my permission or intimation. Hope some body listening to it and grant some help. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
21 Comments | |
Comments
Try installing the software you want from other STB servicers
Reply
i have bought Dishtv set top box from zee network worth Rs. 3990 included 6 month subsciption and pay afterward regurarely. after few months some channels gone locked (conditional access) & i cann't watch even some were lost from the list. if i pay fully payment, why should i watch their worst channels. even they used their home transponder frequency which must 11070 insted 12688 to get free to air channels by govt. authority & not by some private association. Set top box is customer's own property, even govt. made advt to make fta in every cable operator/organisation. so let me know how to deal this problem?
No body can stop them, we peoples are fishes got hooked to the hooks of service providers.Even they are not following govt.orders.
yoau nd ak d
i can purchase dishtv, but i don't have more information about free to air channel on dishtv .is there free to air channel on dishtv .give responce on e_mail [protected]@rediff.com
i can purchase dishtv, but i don't have more information about free to air channel on dishtv .is there free to air channel on dishtv .give responce on e_mail [protected]@rediff.com
i want the list of chennal in my box how can i come to know which chennal is comeing on which no.????
knidly request that send me the list of chennal...
knidly request that send me the list of chennal...
very third class policy of dishtv(zee). after 1 to 2 years u r settop box will be not working due to software problem.. so that time i[censored] want to start ur dishtv. u want to pay additional money for software installation.. why software updation require???bcoz this is business policy. so i[censored] want to buy new dishtv so pls dont go for zee dish.
Dish TV customer care is the worst in the world!
I took the Dish tv connection 3 years back, i recharged this connection after a long gap in first week of June 2010 to watch World cup football. I did not get the sports channel till today. I called Customer care many times, they told me many things to do and wait for 2 hrs...like that so many hours wasted and i took the set top box and visited nearest Dish TV dealer. They told me that you are using old set top box, new s/w should be installed in set top box the only you can see the sports channels. I installed it and they asked me to put the channel 999 and wait for 2 hours. after that you can see the sports channel. i waited for 4 hrs till no hope. I called customer care again...one lady picked up ...i explained the problem...she asked me to "Factory reset" option. I did...after effect ...It reset all the settings, removed the new software installed, chnaged the frequency settings...I can view "ZERO" channels...!!!
What a help from customer care! Go Dish TV!
I took the Dish tv connection 3 years back, i recharged this connection after a long gap in first week of June 2010 to watch World cup football. I did not get the sports channel till today. I called Customer care many times, they told me many things to do and wait for 2 hrs...like that so many hours wasted and i took the set top box and visited nearest Dish TV dealer. They told me that you are using old set top box, new s/w should be installed in set top box the only you can see the sports channels. I installed it and they asked me to put the channel 999 and wait for 2 hours. after that you can see the sports channel. i waited for 4 hrs till no hope. I called customer care again...one lady picked up ...i explained the problem...she asked me to "Factory reset" option. I did...after effect ...It reset all the settings, removed the new software installed, chnaged the frequency settings...I can view "ZERO" channels...!!!
What a help from customer care! Go Dish TV!
TV NOT WORKING LAST 4 DAYS
IN THE RAINY SEASON MY TV SHOWING THAT 301 SIGNAL NOT FOUND.PLZ RAGISTER MY COMPLAINT.not seen some channel
Sir, My account no is [protected]-8 Dint seen some channel...so plz call me...and i[censored] dnt give me any responce so u will disccont and give me my account rupees...and also ur all line was busy..72%
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