DTDC courier is the worst courier company ever witnessed on earth.
They do not respond to calls / emails or anything ... I tried almost everything .. called them .. mailed them .. everything but these rascals didnt responded ..
They were not able to deliver my courier from Gurgaon to Ghaziabad (that is within NCR) till date.. its been 7 days now .. pathetic.. i wrote n no of emails .. used there feedback form .. called these stupids and idiots .. but no body responded...
Morones are the promoters of this company ... idiots are there managers ... rascal are there executives ...
Sub:- Non receipt of courier through DTDC, gurgaon sec-15(hr) –
Ref:- Docket No.Z16124120 Dt. 13.07.2010 to our party Mr. H P Sharma Sec-15A Fbd.
It is sorry to inform you that, even though 12 days have been passed, Mr. H P Sharma has not received the courier.
from last 10 days we called at dtdc'no 4032582 and 9312255489 but every b'dy says that i will get in touch with it.
but now till 2day we did not get any response
.Hence it is requested to kindly look in to the matter and arrange the delivery of my courier at the earliest. Treat this is as my formal complaint and takes necessary action immediately. Your early action in this regard is highly solicited.
My Consiment no - A- 18756785. Till time not Delivered my material.
You are requested as early as possible dilever the material.
Abinish Kumar, NDA Computer Tranning Center, J.K.Place. 2nd Floor, Kapashya, NH -31, Alka Cenima Hall,
Mobile No - 9431693826,
I have not recieved my courier, having Shipment no:A18716810.But the DTDC tracking system shows that it has reached the Guwahati Main Branch on the last 17th August'2010.It was send from Ahmedabad..
Whenever I call the DTDC Guwahati office regarding this either they told me that it is sent to their subbranch in IIT, Guwahati or they dont recieve the call most of the times..
Now I cant understand what type of services DTDC, one of the leading courier services provides to us..
IIT Guwahati, Assam
My case is the same. Twice I got the very important courier from Hyderabad addressed to me first after 7 days and the second after 6 days. The boy was giving some excuse saying that he was not well. The third courier went back to the sender with the mark"No Such Person". The fourth courier was marked " Was not accepted" By God's grace these couriers were delivered to me after calling so many persons by DTDC+ services and they say that they service 24 hrs. but the charges are a bit high. Anyhow the fifty courier is still pending and I do not know when it is going to reach me.
my name is rajendra Prasad Tiwari our consigment booked fom CHITRADURGA - V.P. EXTN - CHITRADURGA dated 12/12/10 to Lucknow
docet no is B65228518, this docet is most urgent so plz arrange delivery the material, mob.no. 09369510539 & 09336522567 so please sir this courier send to m/s republic auto sales i am kindly request to you sir
our consigment booked fom delhi dated 01/11/2010 to mohali docet no is Z15223180, this docet is most urgent. But not deliver 3 days commet us next day. so my request to the peoples not us this courier service.
DON'T USE DTDC COURIER, BECAUSE BAD SERVICE, IRRESPECT STAFF, THEY DON'T KNOW HOW TO SPEAK OR APPROCH THE CUSTEMER. IF YOU ANY ONE USE THIS COURIER, THEN YOU WILL BE KNOW ABOUT BAD SERVICES AND BAD APPROCHES .
i have send my consignment to 28 march 2011 but till today my consignment is not reached when i inform to franchisee branch uttrahalli they are not taking responsibility they are saying that this is your problem not company problem. My consignment Consignment no B70007335 REF. NO : FDB0061647 . So many time i call to custumer care executive they are not picking phone when they pick phone they put the call in hold then they cut the call . After long time i got one no from Net then i contact with One of the customer care representative she told me her name is prithi and she told me that she will give me complete details about my consignments But till she dint gave any details about my consignment she called me form +918065683546. still i am waiting for her calls . Now once again they are not picking phone. Even all over India DTDC all contact no is wrong simply they are cheating to people .. Why the hell DTDC playing with customer ...
my parcel bearing LR NO.. k46860313. is showing status as delivered whereas i haven, t got it. please trace it out. it was sent from calcutta-- 10 days back . to be delivered at ELSTEEL MODULAR SYSTEM INDIA LTD-- HONDA.
If it is not yet delivered, kindly refund my money.
You people are good for nothing.
From today on words I never use DTDC Courier services & tell all the person around me to do the same.
Fax Copy to: Mr. Subhasish Chakraborty, Chairman and Managing Director,
Please see how your people is working.
From: Ambrish Agrawal [mailto:firstname.lastname@example.org]
Sent: Monday, May 23, 2011 10:23 AM
Subject: RE: Courier Details Required
Thanks for your mail.
The address of Destination-
Mr.Roop Chand Mittal
House No. 2851,
Near Mela Ram Hospital
Phone- +91 164 2251197
Please feel free to contact for any details.
I have faith in DTDC, but this type of thing Break the same to send any other consignment through DTDC.
Awaiting you Positive reply.
+91 9899934030/ 9899034030
From: CSS.CO@dtdc.com [mailto:CSS.CO@dtdc.com]
Sent: Monday, May 23, 2011 9:50 AM
To: Ambrish Agrawal
Subject: Re: Courier Details Required
We refer to your mail, highlighting the difficulties you have encountered with regard to your consignment and regret if our service standards have fallen short of your expectations.
We have forwarded a copy of your mail to our concerned officials with a request to investigate your complaint, we request you to kindly bear with us, we will respond to you within 48hrs. Meanwhile can you provide us the destination address and contact number which will help us in further investigations.
In the interim, we would like to thank you for bringing this matter to our attention, as it is feedback such as yours, which enables us to improve our services.
We do hope that we are able to restore your faith in DTDC.
for DTDC Courier & Cargo Ltd.,
Sr. Executive Customer Support
CC:Dear Sir, Kindly update us the status of this C/nmt no immmm.
"Ambrish Agrawal" <email@example.com>
20/05/2011 09:11 AM To <firstname.lastname@example.org>, <email@example.com>, <firstname.lastname@example.org>, <email@example.com>, <firstname.lastname@example.org>
Subject Courier Details Required
I had send the below courier on 13/May 2011. Courier till date not received.
I do not know how you send the same to Jaipur in place of Bhatinda.
The person charged me Rs.40 for the same with the commitment to deliver the same next day, but now he is not responding.
Shipment No.: Z37049249 Reference No.: N/A
Booked by: MADHU VIHAR - DELHI On: Thursday, May 12, 2011
No of Pieces: 1
Status: IN TRANSIT
Additional Details... Z37049249
Date From --» To Status
Fri, May 13, 2011 TRANSYAMUNA BRANCH, DELHI
NORTH T/S, DELHI
Dispatched via Manifest # Z4297248
Sat, May 14, 2011 NORTHERN RO, DELHI
JAIPUR BRANCH, JAIPUR
Received via Manifest # Z4297247
Sat, May 14, 2011 JAIPUR BRANCH, JAIPUR
NORTH T/S, DELHI
Dispatched via Manifest # L4603357
Sun, May 15, 2011 JAIPUR BRANCH, JAIPUR
DELHI APEX, DELHI
Received via Manifest # Z4603357
Sun, May 15, 2011 DELHI APEX, DELHI
BHATINDA SUPER FRANCHISEE, BHATINDA
Dispatched via Manifest # Z4710218
Educomp Solutions Ltd
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Off.: +91124 4529000 Extn: 516 |Fax: +91124 4529039 |Cell: +91 9899934030 |E mail: email@example.com
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