[Resolved]  Express It Courier — Non Delivery of the Consignments

Address:Bangalore, Karnataka

Dear Sir/Madam,

I have applied for a PAN card correction to income tax department. They had corrected my record and sent SMS to my that my new PAN card has been dispatched through Express IT courier service on 10th Sep 2012. The Airway bill Number is [protected] and for further assistance they told to call [protected].

After a week, i am regularly calling them to track my courier. Every time they are telling me that i will get my PAN card by tomorrow before 6.30PM.
I am really fedup with all these because past 15 days i am getting same answer from ExpressIT customer service. If i ask like Bangalore Branch phone number or address then they were cut my calls.

Please help me to get my PAN card. I need my updated PAN card urgently.

I don't understand why courier service need more than 15 days to deliver from Mumbai to Bangalore (Normal post will take only 5 to 6 days).

Below are the details:
Airwaybill Number: [protected]
Reference Number:[protected]
Origin: BOMBAY - MUMBAI - HUB
Booked On: Sep 10, 2012
Shipper: 203000 -
Delivery Branch: BLRB - BANGALORE
Status: In Transit....

Thanks in advance,
Regards,
Saravanan
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Aug 13, 2020
Complaint marked as Resolved 
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Express IT — Non-delivery of post

My post form ICICI credit card is despatched since 3rd Oct 2008. and it is laying with you at Chennai.till date I have not recieved my post. I want to know what are you doing with this post keeping with you? are you want to misuse of this post?

Express IT Courier — non delivery of post

Dear Sir,
One post from delhi has been booked for me on 29/01/09, by express IT, regarding the same i got a sms on my mobile, that your post has been despatched by express IT courier vide AWB no [protected], and u will get ur post within four working days, So i was waiting for my post and also checking the status of the post in express IT website "tracking option" twice a day, today i checked up around 2 o'clock than the status shown "in transit" when i called on express IT bangalore office no 25227682, they assured it will be delivered to you today itself by evening, and taken my contact no stating that after checking the status they will inform,
due to saturday my whole family was at home only whole day, no body has come for delivery of the post and nobody phoned on any of my no either my landline no or my mobile no, and pls note when i checked up the status of the post again in express IT website "tracking option" around 4 o'clock, its shown "exception- consignee not available"
I am not able to understand how they can do like that without coming for delivery how they can update "consignee not available" they have my both nos. if they got any confusion about the address they must call me on my any nos.it is quite impossible that "consignee not availabe " becoz due to the saturday my whole family was at home only.

yours sincerely

Prakash Chandra Ojha
Bangalore-27
Phone[protected]
Mobile- [protected]

EXpress IT Courier service — Not Delivered the New Card

TO WHOMSOEVER IT MAY CONCERNED

I have applied PAN for my wife and I got an updated from the PAN application Site that it has been despatched via Express IT courier.

Name : DEEPTHY SREENIVASAN
Category : Individual
Status : Your PAN card has been dispatched on 28-Jan-2009 by Expressit Logistics Worldwide Ltd. courier vide airway bill no. [protected], at the address for communication* indicated by you in the application.

When i checked the Express IT site, they are saying that the address is incomplete. I am really wondering and amazed to know this because this is the same address in her Passport and in all her address of communication. How can an address in the Passport be wrong? This is the first time that i get a comment like this.

I tried calling them, noone is picking the phone. This is the worst courier service i have ever seen. How can we stop this service. I have seen a lot of complaints in this site. Can some one take a proper action on the same ?
courier Not recieved Yet
Hi,
A courier was sent by ICICI B bank to with the name Pradeep Kumar.Sharma Docat No [protected] on[protected]. But it was not delivered Still.

Need immediate action for this.

Regards,
Pradeep Kumar Sharma
[protected]
2227806 (office 9.30 am to 6.00 PM)
sb[protected] cc card of sbi i didnt get plz chech it out...my cell no [protected]/[protected]
Hi,

A courier was sent by HDFC bank to with the name Samapth kumar. Bill no[protected][protected].But it was not deliverd still




Regadrs,
M.Sampath kumar
[protected], [protected]
I faced a lots of problems in the delivery of my consignment to gurgaon. I call 100 times at the delhi call centere of the express it & no one is picking up the phones if it has been picked then the false statements being made about the delivery & promise being given always for the delivery of the consignment.I have not received my courier & courier is return back to the chenna office from where it has been originated. During my conversation i have words with the Express it representive it this include the Conversation with the call center no.[protected]/[protected]/2916/2909, with Mr Vijat Mobile No.[protected] who once picked up the phone & ask me to please hold the line but he cut down the line and after that he never pick up the phone like he has taken the credit from me & the i came across Mr. Uday who is the Manager of the north zone express it & they said that the courier will be delivery on 13/09/10 infect of the delivery it has been return back to the Chennai office where it has been originated.And he also not picking up the phone.Then i finally come across with Mr, Kapil who is the regional manager os the delhi & he said that your 2 new consignment will be deliver today but the same case has been happen today i.e. false committment.

Thanks & Regds
Rajat
I HAVE NOT RECEIVED MY PAN CARD WHICH WAS SENT BY YOUR COURER SERVICE THE AIR WAY BILL NO [protected]. I HAVE ALREADY CONTACT YOUR OFFICE ON TELEPHONE NO[protected]. BUT THEY SAID THAT YOUR ADDRESS IS INCOMPLANT. BUT THEY SAYING WROUNG WARDS TO ME. KINDLY LOOK IN TO MATTTER AND STATUS OF MY COURER. MY PHONE NO IS 99241239 DEEPU PARIMOO
Dear Sir / Madam,
i applied for a pan card more than a months ago ..
they send me sms that my pan card has been dispatched through expressit vide#[protected].
for further assistance they told me to call [protected]
so i m calling them for the last 6 days and every day they are telling me that i will get my pan card by tommorw before 6.30pm .
i m fedup with all these..
help me out..
i need my pan card badly now..
Dear Sir / Madam,
i applied for a pan card for my brother more than a months ago ..
they send him a sms that his pan card has been dispatched through expressit vide#[protected].
for further assistance they told to call [protected]
so i m calling them for the last 6 days and every day they are telling me that i will get my pan card by tommorw before 6.30pm .
i m fedup with all these..
help me out..
he need his pan card urgently, by normal post it will take 5-6 working days to Metro city ( Bangalore). I dont know why they are giving this type of resopnse.

Regards
Santosh
here's my mail to expressit :
i had recieved a sms regarding the dispatch of my PAN card through expressit vide #[protected] on 12/09/2012..on your site its tracking status is still showing in transit and inbound at AGR from 20/09/2012..i contacted your customer care several times..they assured me that it will be delivered on the very next day everytime i contacted them..today i asked them for your agra office address..they gave me the address...when i reached that locality, i found that they have given the incomplete address, anyhow i managed to reach the said address...when i reached the complex i came to know from the other shopkeepers in the same complex that the expressit office has closed there since 2 years..and please note that your customer service gave the addrerss which was not in use for 2 years now... so there the shopkeepers gave me the new address..no one knew the exact new address..after hours of searching i found your new office..which i found there was also closed since a week from the local shopkeepers and that several other customers have also came there since morning..and 100s of them in that week..and all have to return..!!! your agra office number is not working..it is switched off frm many days..

i request you to please look into the matter,

ANUPAM BHAGWANI
AGRA
#[protected]
I strongly agree your concern. I am having same problem. Express It is the worst courier i have encountered in my life. The customer care is the worst service I have ever faced. They just cut the calls or put down the receiver. My pan card was dispatched on Sep 15, 2012. As per their records it is in the office which is 250 meters away from my house. I went to that office and I found it locked. I asked the people around that place and they said that the office is always closed. This company is completely fake. Why the heck the government organization use such fake companies to deliver. Many people faced same problem. Why cant we as civilian put a petition or complaint against this fraud, illegal, fake company.

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