[Resolved]  Gift 360 degree — Order Not Received from 2 months

Dear Concern,
I won the prize of 'Benetton Wrist Watch' threw sodexo food coupons, after that I have immediately took DD on 'Kaviraj Houseware and sent to you on 12th May'2009, After several reminders, I have got order no of '59326'. No.of times I discussed with your colleagues, they are telling to me you will got your product with in a week like that... but till date, I have not got my gift, Once again Am requesting you to send my gift to the following address because we are not having the facility of 'Blue Dart Courier service' at Bhoopalapally

Jammi Ravi (Manager-Civil),
C/o G.Krishna Reddy,
Qr.no.39, T.N.G.O's Colony, Near Water Tank,
Hanamkonda, Warangal: Dist Pin:506001, ANDHRA PRADESH: State

Awaiting for your good response,

Thanks & regards,
J.Ravi
Mobile no: [protected]
Door no: 8-177, L.B.nagar,
Near: Tejaswini Gandhi College,
Post: Bhoopalapally,
Dist: Warangal - 506169.
Andhra pradesh

Can anyone please tell me where can i make a complaint for the similar occurance of bad customer care and service.

Who is this Sandeep guy from Gift360...can I mail him directly coz the Customer care executives are like they are just there to avoid our calls.

Please help me, please send me a reply on [protected]@gmail.com

They dont deliver the products on time & the products are Damaged.
Specially electronics..dont every buy electronics from gift 360..

Dear Ms Aakriti,

We apologize for the inconvenience caused to you. We have a record of replacing the products of the customer in record time. We request you to contact our customer care with the details so that we can solve your problem.

Thanking you,

Regards
Team Gift360.in

WHat are you talking.. talk to them..now they are not even talking properly man...
I'm taking you guys to court.
there's one executive of yours her name is DIVYA..I think she cannot solve my problem now so she Hang up the Phone saying THANK YOU... this is not done...
You guys are such cheaters.. I'm gonna soon create a Website against your company.
& It's been 6 wokring days since Divya is telling me that someone is coming to take the product.

If you are looking forward to it.. then please i need a mail from your end that you will refund back the money after receiving the product.

I had purchased a DVD player with a 5.1 HTS under a combo package from gift360. I received my product within 2 weeks promptly without any delays and also, their staff were quite polite in letting me know the status of my product every time i called them for the same. I wonder why all you had such harrowing experience, but then I was very happy with their service and attitude.

Dear friends,
Why this Gift360 fellows are cheating the people, how far these fellows cheats the people and how we punish them. Please give punishment to Gift360 bogus company.

i am dissatified . That in morning a parcel which i order a mobile nokia
5130, order no 72431. i was shock parcel which was come is fully empty no mobile inside the box no charger, no memory cards, no usb


lokeshshetty
[protected]

I am sure that there must many complaints against such transactions, but i just dont want to link me too to dishearten gifts360 staff as my order was responded more quicklly than i actually thought. So there must be some system or logistic error with some of the above transactions.
I am sure that this appreciation from me would lead gifts 360 staffs n system to work more smartly n effectively. This will for sure bulidup the confidence of customers like me who frequantly rely on online shoppings.

Cheers & do well!!

Happy Selling!!

Regards
Gopal Rawat
[protected]
A45 Vikas Nagar, Jhotwara
Jaipur-302012

I have placed an order on 18th Sep from the website --http://www.gift360.in
they said they will deliver it in 14 days..
I have not received it yet..
when i call their toll free number, they said i have to mail it, i mailed at [protected]@gift360.in
but there is no response from him.
My details are----

Order number: 00004132
Order date:[protected]
Order status: Confirmed

Hi.

I do agree, the service of gift360 is pathetic. i request the customer not to transact with them. I purchased a pen drive on an EMI basis but they charged me the complete amount for it. I was continuiusly in touch with sumone by the name Mr Pushvinder who was not willing to respond. They don't answer the call nor do they revert back by email. I too am very disappointed with their services.

Hi All,

Looks like Gift360 has cheated many people. I bought a product in the month of july 09 and till now i've mailed them and called their customer support several times, all they say is that the product is out off stock and i'll be receiving the same ASAP. But till now i have'nt received it. I mailed the proof that i have brought the product, to a person named sandeep ([protected]@gift360.co.in). Even he gave the same reply, out off stock... And couple of times the customer support people even hung up my call, coz i used to call them almost frequently...

Abhishek

We had booked a Rebok Fitness Kit, which was delivered to my address without the Reebok shoes, but a voucher came with the kit for the shoes. But the shoes are not available here. The Citibank is saying that they will send us a pair of sunglasses instead of the reebok shoes. But this is an undervalued product compared to the shoes. We would like to have the shoes only. If the company can't send the shoes then why the hell are they selling the kit, without sufficient stock? Kindly refnd the money you hve charged us and make arrangement to collect the reebok kit immediately, else we will take up this matter with the consumer grevience society if India.
.Asit Vyas,

ya as my frnz as told this id true

I have ordered 1 Corded TV Headphone SHP2500 and 1 Wireless Headphone SHC1300 on 24.11.2009 and the Order No. is 7077 but I have not received these items so far. Please intimate me about the delivery.


B.M. Joseph
1350, Sector-12
R.K. Puram
Ring Road
New Delhi 110 022

I had placed an order for the Sampre fashion jewelry set. Its been 22 days, and i have still not received it. Have interacted with the customer care executives Abhi, sonia and many more... Have taken the FedEx tracking number from Abhi, the tracking results show a Delivery exception. When i contacted the customer care regarding this status, sonia put the call on hold for more than 3 minutes. Its ridiculous to put the customer on hold for so long.. I have mentioned the names of the executives just to express my frustration and their careless negligence towards the same.

And to add to all this intolerance, the item cost has already been absorbed from my account.. How pathetic can that be !!!

Here are the details of the transaction with the least hope that anybody would attend to this call:

Order no: 95400
Order date:[protected]
In the name of :Sandhiya
And to make it all the more simpler for the concerned, here is the FedEx tracking number:[protected]

Gift360 — order not delivered

I have made an order of product code 59041 to gift360 in the month of june 2009. At that time I have asked them to debit my credit card account. but they have not delivererd my product till date. I have cancelled that order on dated 11th august 2009. but again they have not given my money back. I again contact them in the month of march they told me that till date there is not cancellation done of my order. and they asked me to send a mail to cancel that order. now they are saying that we can't cancel that order as it is too long time. they are making fool of mine from so many time first they said the order will be deliverered within one week then they said the material is not there it will take some time but still they have not deliver the order. And they have taken the payment on the same time when i made the order. when i gave the order they have to take the money through EMI's in six months but they deducted in once .the order number was 59041.kindly help me to get my money back as they are not giving any satisfactory answer to me. whenever u talk to them they will give a new answer but till date neither they have not given my money nor the product.

Dear Vijay,

We are extremely sorry for the inconvenience caused. This is to inform you that we had dispatched your goods by Blue Dart courier on . The same was returned back to us by the courier agencies for address incorrect. We had tried reaching you, but, it always comes as not reachable. Kindly contact Maggy at[protected] / [protected] / [protected]@gift360.in. She will assist in giving the refund / replacement to you.

Regards
Gift360.in

Hi,
We ordered a digital camera Sony Cyber shot DSC-S2100 through ICICI credit card at Gift360. Unfortunately we have to return this product as it is not up to the mark we expected. The Accessories that were told over the phone to us from your customer care executive was different and what we got is different.
Our Order number is 106121.
Also its not a best bye because just paying Rs 1000 more (for Rs 7000) in the showrooms itself we are getting same digital camera where we also get Pouch, Data cable, Rechargeable shall, charger and also a 4 GB memory card(You can verify it from showrooms like Girias also). All these accessories are from Sony itself not from the shop where we buy. Sony providing so many accessory with this cam. I really don’t know how come we did not get this. Only thing we got here is DG cam, datacable, 2 Rs 8 Battery.
Whatever you have mentioned in the catalog “Best buy”, ” Save money” nothing we find. We are not saving anything here. Its all looking fake. When we get a better outside, if we get better accessories for little more cost why should we buy from GIFT360?.
If you call the same person back (customer executive) he is not helping at all. People who will behind for order is not just turning also. We have to send e-mail for complaint. God only know when they will address that.
I really took that camera with lots of expectation to gift my some and very disappointed. Plz suggest me what should I do?
Thanks,
Raghunath

SAMPRE FASHION JEWELLERY — NOT DELIVERED

Dear Concern,

This is to bring to notice that I had ordered for a Sempre Fashion Jewellery Set of 5 from your 360 degree helpline on 20th June 2010 Order No.105399 but did not get the product till date. But I am charged on my credit card for the same transaction. Please let me know what can be done as I haven’t received the above said Jewellery Set.
Details are as under:

Name Dass Akkalaiah
No.19, Rajanna Colony, 3rd C Cross, Basavanagar, Bangalore-560 037
Item Order Philips MP3 player 1 GB
Order Date 20th June 2010
Order Amount 2,998/-