[Resolved]  Goodyear Tyre — TYRE REJECTION POSITION AFTER 20,000 KMS AND UNSOLVED

Address:

Ahmedabad, Gujarat

From, Amit Babulal Shah 15, Shantivan Scoiety, Narayan Nagar Road,
Ahmedabad – 380 007.
Ph : [protected]
(M) :[protected] Dt : 25th Nov, 2010.

To,
Customer Care Manager,
Goodyear India Ltd
Mathura Road, Bullabgarh,
Faridabad – 121 004
Haryana.

Respected Sir,
Sub : Unsolve Complaint for 2 tyres of Honda City ZX Model
Car No – GJ-1-HQ-3364 Purchase Dt :[protected]
Ref : Complaint No : Q[protected] Dt : 21st October, 2010 &
Q[protected] Dt : 13th November 27, 2010

In reference to the above my unsolved negative reply complaints, I am very sad and depress to get this type of reply from your engineer Mr. Vipul Barot Cell No – [protected] for both tyres. His reply is looking like suspected & Cheap.
I want to focus following points on your kind information.

1. I am holding Honda City Car ZX Model and purchased from Landmark Honda by paying Rs.9,00,000/- on date[protected].
2. I am using it for my personal use and 90% using in Ahmedabad city, and I am holding 3 cars.
3. I have use this car for 25,000 Kms only in 2 years.
4. I am very surprise to see that your good year tyre both is getting on rejection position, its M.S.Bar is also come outside of Rubber Portion and Rubber-Belt.
5. Both the tyres are badly damage and in worst position without my driving fault.
Your engineer Mr. Vipul says that our Radial Belts are getting rust problems and moiusture problem due to atmosphere effect.
6. He is using technical word and technical foolish argument with me like Nail Trade Cut & Neglated through Cut.. I don’t know this type of language, but I am very sad to hear this from your engineer and reputed as well as huge tie-up of company.
7. Now I hope and expect full replacement of my both tyres and reply favourable answer from your company within 7 days from this mail and letter dated

After 7 days I will inform my Honda City Car Company for this type of Poor tie up company and also take action with Consumer forum & (CERC) & Gujarat and District Grewances Department of Gujarat also, because I am innocent in this case. By the way moisture and rust problem is not man made problem.

So, I hope your early and favourable action in this regards.

Thanking You.
Yours faithfully,
Amit Shah
Ahmedabad.
Ph :[protected]
M :[protected]

CC : Shree Krishna Consultancy & Services.
Good Year India Ltd.
1st Floor, Pushpak Building,
Opp. Kama Hotel, Khanpur, Ahmedabad.

Enclose : 2 Rejected Complaint reply from your GoodYear Co.