Honda — Worst service

Address:Rangareddy, Andhra Pradesh

Am One of your customer who bought honda vehicle from one of your dealership in hyderabad.


Cust. Name: A.Naveen Chary
Vehicle:Honda Activa
Delivery date:[protected]
Mob: [protected]


Complaint:

This is my second worst experience in the same dealership, while i was purchasing my 1st vehicle honda shine i was experienced very bad service for my vehicle, and now when i was purchasing the executives made me to wait for such a long time for delivery that too wantedly.
When i was requesting the executives in showroom, they're not even responding to my queries.
I Request You To Take Severe Action that in future no customer has to face the same problems like me.
I've a Worst experience in this dealership.

Details of Dealership

JSP Honda,
Kukat Pally,
Hyderabad,
Andhra Pradesh,
India
PIN 500 072
Was this information helpful?
No (0)
Yes (1)
Complaint comments 

Comments

Honda Service — Worst service

Dear Sir/Madam,

Please call me @[protected] as i have no words to describe and am fed up so much.
Also disappointed for the service being provided by honda service in Banashankari 3rd stage, Janata Bazaar.

Rgds,
Bindu
([protected]).
Ya its a vry worst service center.
JSP Honda Kukatpally Hyderabad is the worst bike dealer in Hyderabad in Nov 2010 i booked for HONDA ACTIVA Gray color and till now i didn't got any response from the dealer about the delivery of the bike.
when i was booking the vehicle i was told it would be delivered in 45 day but till now there is no sign of delivery.
Even now they are not sure of when they are going to deliver.
I had bought a Honda Unicon bike from EVM Vyttila. I am servicing my bike in Muthoot Honda in Vypin-Elankunnappuzha. In my third service i had register a complaint regarding the front handle cone, but they did not rectify the complaint. In fourth service also i registered the same complaint and the did not rectify it. I returned them the bike to rectify the complaint, only they checked it and still the problem is not been cleared.
sir and madam,
I booked a Activa of grey colour on oct 6, 2010 which was on the booking of four months. now, 4 months are over. we still didnt get the activa. Dealer told me that the the price has been increased by RS. 800 and i ahve to take the Activa of Black colour. Now i want to ask you that why the price is increased as we have booked it. first the delievery of activa is so late and i still didnt getting the colour which i was booked.
Dear Sir/Madam
My Name is M.N. Ahmed from Periyar Nagar-Chennai. I bought a Honda Activa- last month from Balaji Motors-Chennai. First of all they have not handed over My RC book till now its been 2+ months now. The next thing is I gave the vehicle for 1st Service, the staff are so much arrogant that they dont even consider to note down the issues. Next morning i got my vehicle. not even reached home hardly 2 kms the vehicle was off..i tried to start but in vain. when i tried to use the choke the choke was not working at all it was literally hanging out then wat did they do with the vehicle when i called the service center and reported they wanted me to toe the vehicle ..Is this the service honda gives me ?--- and bring it there...and they say it is my mistake when i have not even drove the vehicle more than 2 kms after service..Iam not satisfied with this Sir..HONDA is a very very good company so pls try win customer's hearts and not lose them by handing over business to such crap dealers.

Thanks
A well wisher of Honda Motors
Our ref.no.SR/10-11/0016014 /Dated 30th october 2010 HONDA ACTIVA MODEL TWO WHEELER (white clour) booked on the name of SURESHLALWANI sir, i booked honda activa two wheler trough one of your dealer named FORTUNE MOTERS PVT.LTD.GO1, LALA 1LANDMARK, 5-4-94 MG ROAD SECUNDERABAD PH.NO.[protected] by paying 1000/- cash one thousand as booking advance but as on today dated 27/4/2011 i am badly waitting of the delevery of the vehicle the response of your dealer is very very rough and arogant and behaving like vehicle is giving by obliging on consumers and showing much neglegency, and creating demand this way honda company loose its credit in clients your appointment dealer like this will be a huge lose creditablity as custmers view i here in once again reminding you in person directly to you by mentaly upset mind due to neglegency of your deler as well as may be the company people loose faith in such a reputed company.
Name ;Hatel Patel
Vehicle:Honda Activa
Cell no-[protected]

dear sir,
I have given my activa for 3rd free service, After that service my activa is in very bad condition, may b drum problem.i went again at OMSAI service centre in kandivali and discusse with manager, they told me to drop activa there telling that will mail in company for my problem.after keeping 10 days they have not done anything .telling us that parts not avalable in company and also got steach on my activa.i took my activa back and told them that call me when parts avalable but still after 20 days i didnt got any call.now suggesh me what to do ?as i have another activa bought .should i go for free service?

Hetal Patel

Honda Activa — WORST EVER SALES STAFF

I have purchased three Honda Activa from BU Bhandari Autolines Pvt Ltd. My last experience while purchasing the Honda Activa scooter in August 2011 was horryfing. THE SALES STAFF IS WORST AND ARROGANT.

I SUGGEST HONDA SCOOTERS AND MOTORCYLES INDIA LIMITED TO STOP SELLING VEHICLES IN INDIA THROUGH SUCH ARROGANT SALES DEALERS. HOPE SALES EXECUTIVE OF HONDA SCOOTERS AND MOTORCYLES INDIA LIMITED ARE LISTENING TO THE SAME.

You can contact me at [protected]@gmail.com.
Dear Sir/Madam,
I have purchase Activa platinum Honda sector 43 chandigarh in 10 Oct. In Activa Honda indicator buzzer problem. I have a check this problem in platinum honda sec 43 chd. His mechanic broke a front nose few in a side. he say it is your problems. I have not brake your front nose. I hope you take a right action.

With Regards
Manoj kumar
[protected]
Panchkula
Re : BOOKING NO M-15251 thru Om Sai Auto World, Mahim, Mumbai

Sir,

I had booked Activa Scooter on 9-12-10 after having paid Rs. 1000/- and paid the balance amount on11-10-11 and was informed that the delivery would be effected within approximately one, to one and a half month. I had accordingly made my travel arrangements for the first week of December 2011.

21st November2011
I contacted Om Sai ( one Mr. Rajesh tel [protected]) who informed me that I had to contact M/s Shetty (Tel [protected]).

24th November 2011
I called M/s. Shetty who assured me that I would be allotted one from the consignment arriving in the last week of November 2011, provided I am prepared to accept any colour. I agreed for the same.

On 29th November 2011
I submitted notorised copies of my pan card and voter ID card and was informed by Om Sai that the delivery would be effected by 6th December 2011.

6th December 2011
I approached Om Sai and was informed that the vehicle is already loaded on the 29th of November and would be arriving in a day or two and that I could collect the vehicle on 10-12-11.

9th December 2011
I called Om Sai - Mr.SUNIL to confirm; after confirming with M/s SHETTY, Mr.SUNIL informed me that I could collect the vehicle on 10-12-11 by 6 pm.

10 December 2011
I went to collect the vehicle; after deliberating for 40 minutes M/s. SHETTY informs me that vehicle is not ready AND THAT I WOULD RECEIVE THE VEHICLE ONLY ON 25-12-11..

…………………………... story so far


...
FOR YOUR KIND CONSIDERATION AND APPROPRIATE ACTION.


I am giving below an account of the events that enfolded in Om Sai's Mahim office.
I urge you to carefully study the contents and initiate appropriate action as I believe this experience was shared by many of your clients at Om Sai's Mahim Office

I am forced to bring this to your notice due to immense inconvenience and trauma caused to me due to the callous nature of staff;-

1. I was to travel on the 6th of December.
Om Sai's office was informed well in advance.
This trip had to be postponed.

2. On 09-12-11 I was told to collect the vehicle on 10-12-11.
On reporting at om sai's office I was told that the vehicle is not available.

Kindly request the staff concerned as to:

a) where the vehicle is (as according to om sai's office the said vehicle was despatched from Delhi on the 29th of November).

b) has it been diverted to some other party?

3. Now I am told to collect the vehicle on 25 December 2011.

This, inspite of informing om sai's office that I am not available in Mumbai till the 3rd of January, 2012

Kindly intimate the arrangements your office intends to make to deliver the said vehicle and how will I be compensated for the trauma, loss of time and financial loss incurred by me.

I kindly request you to assess the situation in an unbiased manner and placing yourself in my position.

Kind regards,
Victor M Fernandes
E-mail : [protected]@rediffmail.com
Mobile :[protected]
Dear All,
My name is Nasir Arafat from perambur. I Purchased a HONDA TWISTER bike from a dealer on 8th November 2011. I gave my bike for 1st service on 16th December 2011, from the day when it was serviced the bike was not in good condition but it was good before the service and i was promised that the bike will give 70kmpl but it gave me only 59kmpl before service. But after service it gave me 51kmpl, i told the same to the service person but he did something in my bike and it started giving me 53kmpl, also i lost the smoothness and the power of the bike. Today(28/12/2011) i went to the service center and told the same but he said their's problem with the CHAIN NOISE & HEAD CAM SHOT problem..
I want to complaint on the HONDA company for making such cheap parts where after 1 1/2 months the parts will go off and giving authority to such Franchises who doesn't know to service the bike, Secondary i want to complain on the service center where they screwed my bike

The following are the details of the Franchises :
Service Center Name : KPN Motors
Proprietor Name : Vijay Krishna
Proprietor Address : No : B-39, Karthikeyan Salai, Periyar Nagar, Chennia - 600082 (Opp. Axis Bank)
The person who reviewed my bike is VIJAY KUMAR

I request you to do the needful and please make sure that i will get replaced bike

I have all the bills and document for the bike,
Please do revert back in my email ID,

Regards,
Nasir Arafat
Bike No : TN 08 AL 4439
[protected]@gmail.com
Hello
maine apni honda activa 22 apr 2012 ko j.B honda, jhandewalan, delhi se purchase ki hai.Maine usse abhi tak 100 km he chalaya hai.Maine tank full kara rakha tha bcoz tank empty hone ke baad average ka pata lag jayega .But aaj jab main apni honda activa ko lekar nikla tab thodi dur jaane ke baad usme se petrol laek hone ki smell aane lage. Jab maine piche dekha to road par petrol girta hua aa raha tha.To maine usse side laga kar chek kara to uski petrol supply karne wali pipe nikle hue the aur usme se sara petrol gir chuka tha .Mujhe kisi ko dekhne hospital jana tha but main ja na saka.Mujhe confirm hai ki yeh manufacturing defect hai company ko iska claim dena hoga ya phir mere activa ko change karaya jaye.Abhi se yeh problem aa rahi hai aage kya hoga ...
thanks
vicky
delhi
contact no-[protected]
Dear Sir/Mam,
I have Buyed Honda CB Shine on 13/05/2011, at Balaji Honda (Old Washermenpet) My registration no is TN 18 F 7650, Am having wobbling, Gear Shifting, suddden Over Hide ling & Engine Block in Running. More than 4 Compliant service were done, till date the problems were not Properly Identified & rectified from the service center, Because of these my Physical Problems were Arise Like Back Bone Problems Etc.,
Worst Service for all the customer & no proper response. I personally requesting to take care this Issues & sort me down as soon as possible.

Thanks & Regards
Annees Ahamed.I
([protected] , [protected])
Dont buy any honda car in India, I have very bad experience in service people. Last one and half months my car in Honda Garage for a minor repair at Trivandrum. Spare parts are not available they have no system at all to serve customers. I found a customer no.[protected] from some web site but no body picking the phone after a long try.

Whenever i called the service people(At Trivandrum) have some story to justify their delelay. Last 10 years i am using (Honda car) outside india so that i know how the company (Outside India) giving after sale service to their customers.

If they not solve such problems, they cannot succeed in Indian car market since customers are the best advertisement for Car market.
ont buy any honda car in India, I have very bad experience in service people. Last one and half months my car in Honda Garage for a minor repair at Trivandrum. Spare parts are not available they have no system at all to serve customers. I found a customer no.[protected] from some web site but no body picking the phone after a long try.

Whenever i called the service people(At Trivandrum) have some story to justify their delelay. Last 10 years i am using (Honda car) outside india so that i know how the company (Outside India) giving after sale service to their customers.

If they not solve such problems, they cannot succeed in Indian car market since customers are the best advertisement for Car market.
Dear sir,
Iam Anwar sadath malappuram.I boght honda activa from malappuram shoroom kerala on november 2011. and they didnt give proper services for my vehicle. they foul play in their service ie they says we changed oil and I pay for it. but when i checked it was lie.and other service also very poor. totally i am very upset in their services and dealings. and they compel to purchase accessories when we purchase scooter.so really i am very sad tosay honda company iam not stisfied with your dealer.So I expect any solution for this problem
With regards
Anwar sadath.mt
[protected]
[protected]@gmail.com
Fortune motors
M.G road, sec'bad.
Sir I am using honda activa.there is a very bad (pathetic service from ur side)
I have given my vehicle twice for the same problem still the same problem is with the vehicle
On the day of servicing I got a call your vehicle battery is not god..so replace it..for that I have paid 1059rs. Bt still the same problem is going on. (Self start & handle going towards right side)
INVOICE NO.121W34790; REG NO: AP10AU9926.
Ashwin jain [protected]
Not even a one star...so poor.
Dear Sir,

I recently moved from vijayawada to visakhapatnam for job purpose, One day I went to give my HONDA ACTIVA To the service center named JUPITER HONDA, Near Dhabha garden. The staff response I found is very arrogant and irresponsible. When I requested to have the trail run find out the issues to the person who is taking the complaints he straight away said that to find someone in garage and get the help, he is not going to call any mechanic for trail run. When I went into the Garage, Nobody is not in sense after my lot many requests one guy came along with me and did some formal trail run gave the some complaints, When I came to receive the my bike in the evening, the activa is not moving correctly and speedometer is not accelerating . no signals are working, with these additional complaints they handover ed it to me. When I checked it after 50 meters and came back regarding these complaints they murmuring me that it was 7PM they need to leave if I can leave the vehicle they will rectify it and give it tomorrow. When I blasted on them they did some temporary repairs as fast as possible, And hand over it to me. The Activa not ran smoothly, but the mechanic told me that it is running corretly and handover it to me. After next day I went some other mechanic, found that my activa front wheel break is getting freezed, and there is problem with fork and few more issues. I paid additional 1500 for these activities.

FINALLY I CAN SAY THAT JUPITAR HONDA SERVICE CENTER NEAR DHABHA GARDEN IS USELESS SERVICE CENTER AND STAFF IS USELESS STAFF...

I never such kind of issues in VIJAYAWADA, the Visakhapatnam HONDA SERVICING CENTER VERY BAD, if Honda authorities can take any action on them and rectify those issues that would be greatly appreciated by honda two wheeler ownerns.

HONDA VEHICLES ARE GOOD BUT VIZAG SERVICE CENTERS ARE VERY BAD..
shine is very nice bike. while we are riding the bike we feel like we are in a car.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda Cars India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5015
    Pending
    0
    Resolved
    1456
    Honda Cars India Phone
    +91 11 3989 8918
    Honda Cars India Address
    D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
    View all Honda Cars India contact information