[Resolved] Hp — HIGHLY IRRESPONSIBLE BEHAVIOR BY HP SERVICE CENTER | |
I bought an HP Pavilion tx1218au Notebook PC on the first week of November 2007 from Mega Computers, Noida, India and started facing problems soon enough. It occasionally used to hang in the initial days. Later, it started hanging and getting re-started on its own a midst of my work. The problem kept on aggravating until one day when it finally crashed. I ran the recovery cd that I got with the package but in vain. I realized it was some hardware problem and gave it to the official HP repair center in Noida. i.e. Elite Business Machine Pvt. Ltd., D-43, 1st floor, Sector - 2, Noida. (Phone no.[protected]. They diagnosed it and told me that it had a faulty mother board and that they are replacing it. A week later I got my laptop back from the service center. But within the first week of recovery, all the problems re-occurred and that too severely. 1. The very second day, its touch-pad stopped working. 2. Next day, it started producing frequent hangs and system restarts. 3. Finally it crashed. 4. I ran the recovery disk again, but the system crashed again. I again went to the same service station and elucidated the problem. Their engineer Mr. Amit Sharma and Ms. Shehnaaz, after 3 weeks of diagnosis, replaced the mother board again. When I asked them to explain me the problem, they simply refused!! However Mr. Sharma assured me that I won't face the problem again. But the very next morning, my laptop crashed again. I again had a talk with Mr. Sharma and Ms. Shehnaaz but they are not even aware of the issue. They don't exactly know about the problem. They want me to carry my laptop again to them. (My token no. as per their service records is 5896) I'm highly dissatisfied with the product and the service center quality. My business work has taken a serious blow because of the in-efficient machine. Past two months brought completely traumatizing experiences for me only because of HP. I would request you to replace it with a new laptop so that I can start enjoying my work without any crash. I believe that HP will take the issue on priority and will provide me the satisfying solution. Vaishali Ph no. 91-[protected] Noida, India. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved Nov 27, 2013 Ankush Bhalavi's response HI...my name ankush my Redemption code: 6765653 YOU SEND MY ITEMS THROUGH SPEED POST ED80999625IN but i couldn't receive the package due to accident of my. so speed post worker sent bact to your place. please send it again so that i can get it. | |
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HP — i have been cheated by the HP company
i bought the hp laptop model HP Pavilion G6-2231TX, under the student offer, which said that i will get the gift of Rs1000/- and 3 years warranty of this laptop but i didn't get any proof or papers which extends my warranty, i think i have been cheated by the HP company. I bought hp 15 ac120tx on 25.12.2015. Then i got power on issue. When switch on the laptop its not getting on. I gave to hp customer service centre on 26.3.2016. They return me after one week with working condition. But i got same problem again within two days. Once again i gave to customer service centre on 18.4.2016. Still now the problem is not solved. There is no proper response while calling by phone. Last one month there is no response. I have bill and service centre receipt for evidents.
Id no cnd5457cmm
contact no. [protected]
Id no cnd5457cmm
contact no. [protected]
Battery does Not Chareged
Hello, Sir My battery does not charge after 92% .so i want to complai about it and want to replace.Printer total off
Hp printer Laser jet M 1005MFP, Seriol No. CNH8FD2CCL Product no. CB376 A Manufacture date December 03, 2013 Purchase monthe Feb 2014 Is Printer is totel off. my contact No. [protected], [protected], Nawanshahr, Punjabkeyboard key not working
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I installed new cartridges but cyan and black cartidges are not working, even the ink level are showing full. I tried cleaning cartridge plate but no improvement.38%
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HP — regarding malfunctioning of headphones
i have purchased the HP pavilion g6 laptop and received the student of the year offer and gift was posted to the address on time but after 2 months the gifted headphone is not working properly so i wanted Hp to please replace the headphones as soon as possible...