[Resolved] ICICIcredit Card — ICICI Credit Card | |||
I am using ICICI credit card since more than 2 yrs. I have use is to purchase laptop & for Fuel , shopping in malls and always paid the bill. Problem started with without giving complet information about Health Policy , Icici custermor care activated health policy for monthly Rs.99 I ask them to cancell it , they cancell it with cacellation charge applied. I did not paid the bill as I was not inform while activation of policy . the bill came every month with huge interest, It is really heartburning to pay for no fault. I told them to cancell my Credit Card, but still bill came with huge interest. On 23rd Dec 2010 from my ICICI saving account no.[protected] Rs.5185.59 was debited without my permission to pay for my Credit card No. [protected]. It is not stop there againg in this month credit card bill came with asking me to pay. If this is the kind of banking service ICICI offering then god help them. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 21 Comments | |||
Comments
Hi, Im Haneesh on 13/05/2008 I received an ICICI H.P Gold credit card, where it is was said that I will get cash back (based on criteria provided) for every purchase of fuel (more than Rs. 300) only at HP fuel outlets. Since I was using credit card for the first time I called customer care to confirm on the same, the customer care executive explained me as it was provided in the HP fuel purchase manual that I got along with the ICICI credit card welcome kit. I purchased fuel for Rs. 400 at HP fuel outlet on 5/6/2008 as per the criteria I was eligible for 5% cash back. Credit card bill was generated on 7/6/2008 in the statement I saw there was no cash back of 5% I immediately called customer care to enquire on the same, the customer care executive she told that the cash back offer was withdrawn on 1/3/2008 itself. I was surprised listening to that lady today morning 1) Here customer care people are not updated with proper information by their company. 2) When the HP fuel purchase cash back offer is with drawn why the hell they are still using the same old manual/Brouchers in ICICI credit card welcome Kits. I was having a very good impression on ICICI bank but today I suggest people not to go for any of the ICICI bank credit cards, If you do then please be prepared for the surprises. Also I would like update this piece of information on behalf of ICICI bank (which they couldn't do) to the ICICI H.P GOLD CREDIT CARD users that the CASH BACK OFFER is no more.
Reply
can you explain this product
Sir:
I am Dhanajay Shinde using ICICI service from last 6 years. I have my salary account and my personal account with the icici and have a very good relation with this bank.
Recently looking at the services provided by this bank i planned to use ICICI cerdit card. So i got ICICI TITANIUM card. Now few days back i got a bill for my purchasing and found that you charged me nearly Rs 680/- for my outstanding amount of 1562/-This is really shocked me. No one has informed me about the fine and the due date.
They just send a bill at my given address and not sent any single message or a call has given to make myself aware about the outstanding bill. I was out of station for so many days. When i return back i got such a shocking surprise from your dept.
I also had 4 times discussion with the customer care. But no one is ready to help for this. This thing has made a scaring impact on me. Now i really dont want to continue with your service.
I have paid my outstanding amount but i will not pay the additional fine which is happened due to improper communication.
I would like to suggest you that if can fine some one with such a huge money at list try to make him aware by contactting him directly. This can be done by phone and regular follow up.
If this thing continue then people may loose faith on such a big banking organisation.
Please forgive for being harsh at some places in the complaint.
I dont want to continue your service anymore.
Thanks and Regards
Dhananjay Shinde.
I am Dhanajay Shinde using ICICI service from last 6 years. I have my salary account and my personal account with the icici and have a very good relation with this bank.
Recently looking at the services provided by this bank i planned to use ICICI cerdit card. So i got ICICI TITANIUM card. Now few days back i got a bill for my purchasing and found that you charged me nearly Rs 680/- for my outstanding amount of 1562/-This is really shocked me. No one has informed me about the fine and the due date.
They just send a bill at my given address and not sent any single message or a call has given to make myself aware about the outstanding bill. I was out of station for so many days. When i return back i got such a shocking surprise from your dept.
I also had 4 times discussion with the customer care. But no one is ready to help for this. This thing has made a scaring impact on me. Now i really dont want to continue with your service.
I have paid my outstanding amount but i will not pay the additional fine which is happened due to improper communication.
I would like to suggest you that if can fine some one with such a huge money at list try to make him aware by contactting him directly. This can be done by phone and regular follow up.
If this thing continue then people may loose faith on such a big banking organisation.
Please forgive for being harsh at some places in the complaint.
I dont want to continue your service anymore.
Thanks and Regards
Dhananjay Shinde.
I agree this one,
i also did not get any cash back / service charge reversal on HP pumps outlet.
i also did not get any cash back / service charge reversal on HP pumps outlet.
respected sir
i would like to draw your attention towards me(ASHISH JAIN) card no-[protected] a customer o[censored]r bank would like to request you that my economic position is not good at all. so i harmly request you that please waive off and reverse the intrrest charges of last three month that is from november2008 to jan2009.if i got the reversal of all the interest charges of this 3month then i can try to clear all the amount on that same month.
I beg to request that please understand the problem of mine and do the needful as soon as possible.plese do the needful before the febuarary statement date that is 5th of feb2009
DETAIL:
ASHISH JAIN
ADD-67 GURISH PARK NORTH, KOLKATA-700006
MOB-[protected]
CARD NO-[protected]
VALID FROM-07/07 TO07/11
EMAIL [protected]@yahoo.co.in
THANKING YOU
i would like to draw your attention towards me(ASHISH JAIN) card no-[protected] a customer o[censored]r bank would like to request you that my economic position is not good at all. so i harmly request you that please waive off and reverse the intrrest charges of last three month that is from november2008 to jan2009.if i got the reversal of all the interest charges of this 3month then i can try to clear all the amount on that same month.
I beg to request that please understand the problem of mine and do the needful as soon as possible.plese do the needful before the febuarary statement date that is 5th of feb2009
DETAIL:
ASHISH JAIN
ADD-67 GURISH PARK NORTH, KOLKATA-700006
MOB-[protected]
CARD NO-[protected]
VALID FROM-07/07 TO07/11
EMAIL [protected]@yahoo.co.in
THANKING YOU
credit card no. [protected]
RM.ANNAMALAI
I have not yet recived the statement of account for Jan-feb09
Please do the needful at the earliest for the due for payment
RM.ANNAMALAI
I have not yet recived the statement of account for Jan-feb09
Please do the needful at the earliest for the due for payment
resp sir,
My creadit card will expire in this month, (expiry date - April 2009).
Please provide me new card for transaction.
Thanking You,
R.M.Toravane
My creadit card will expire in this month, (expiry date - April 2009).
Please provide me new card for transaction.
Thanking You,
R.M.Toravane
i require last one yerar state ment urgent asap. Send the statement on below add.
Tata indicom, Maruti hoc soc, Gala no 1, 2, Sector 8, Behind sector 8, NR to hdfe Bank, Airoli
Tata indicom, Maruti hoc soc, Gala no 1, 2, Sector 8, Behind sector 8, NR to hdfe Bank, Airoli
DEAR SIR,
I WISH TO INFORM YOU REGARDING CREDIT CARD WHICH WAS LOSS ON 14/04/09.
AND REQUESTED TO BLOCK THE BOTH CARDS, IN FAVOUR SHRI KULIN H. KHONA
1) [protected]
2) [protected]
TILL THA DATE I HAVE NOT INSTRUCTED TO SEND NEW CREDIT CARD
SO KNOW I AM REQUESTING CARD.
SO KNOW IM REQUESTING TO SEND BOTH CREDIT CARD. IF POSSIBLE
REGARDS
KULIN KHONA
[protected]
I WISH TO INFORM YOU REGARDING CREDIT CARD WHICH WAS LOSS ON 14/04/09.
AND REQUESTED TO BLOCK THE BOTH CARDS, IN FAVOUR SHRI KULIN H. KHONA
1) [protected]
2) [protected]
TILL THA DATE I HAVE NOT INSTRUCTED TO SEND NEW CREDIT CARD
SO KNOW I AM REQUESTING CARD.
SO KNOW IM REQUESTING TO SEND BOTH CREDIT CARD. IF POSSIBLE
REGARDS
KULIN KHONA
[protected]
Exorbitant Charges for late payment of Just Rs. 538.00
Card No.[protected]
Cust ID. 6868522
This brings to your kind notice that I have not received initial bill for the payment of Rs. 538.00 for making the payment for mobile bill. In fact I have not authorized the ICICI Credit Card to make the payment of bill on my behalf. There was call just to confirm my address and I do not know when the bill was directly paid by the Bank. I have only received the bill from the Bank in the month of April 2009 to pay Rs. 1485 and subsequent bill in the month of May 2009 for Rs. 1983.58. I paid this bill out of fear that again ICICI Bank credit cards will levy penalty of Rs. 400.00.
Even I think no Money Lenders in the word will charge such exorbitant /draconian payment of Rs. 1938.58 for not paying just Rs. 538.00. It is to be noted that even for this payment I am not at fault as I have not received proper bill in due course of time nor any information regarding nonpayment either by telephonically or by e-mail.
I most humbly request you to look into matter and refund excess amount charged by you at earliest.
Yours faithfully
(Kiran V. Raka)
Software Enginner
Pune
Card No.[protected]
Cust ID. 6868522
This brings to your kind notice that I have not received initial bill for the payment of Rs. 538.00 for making the payment for mobile bill. In fact I have not authorized the ICICI Credit Card to make the payment of bill on my behalf. There was call just to confirm my address and I do not know when the bill was directly paid by the Bank. I have only received the bill from the Bank in the month of April 2009 to pay Rs. 1485 and subsequent bill in the month of May 2009 for Rs. 1983.58. I paid this bill out of fear that again ICICI Bank credit cards will levy penalty of Rs. 400.00.
Even I think no Money Lenders in the word will charge such exorbitant /draconian payment of Rs. 1938.58 for not paying just Rs. 538.00. It is to be noted that even for this payment I am not at fault as I have not received proper bill in due course of time nor any information regarding nonpayment either by telephonically or by e-mail.
I most humbly request you to look into matter and refund excess amount charged by you at earliest.
Yours faithfully
(Kiran V. Raka)
Software Enginner
Pune
Dear Sir / Madam,
We have not yet recieved any credit card till today.
My birth date is 23rd Nov 1957.
My cell no is [protected].
Pls confirm how we should collect our credit card.
Kind regards
Santosh
We have not yet recieved any credit card till today.
My birth date is 23rd Nov 1957.
My cell no is [protected].
Pls confirm how we should collect our credit card.
Kind regards
Santosh
Sir,
I have applied for the credit card in ICICI bank in Aug-2007. As I dont want the Credit card I didn't receive the card.With the Credit card I got ICICI Lombard health card. I kept that card for 3 months and I didn't use the health card I return the same to ICICI Lombord office in mumbai.I came to know that my ICICI Lomabrd card was cancelled and all the money was refunded to my Credit card.Now it is showing 10K as oputstanding balance on my account
When I applied for Loan in HDFC bank. They have cross checked all the accounts and my loan got rejected because they have given as a credit card defaulter in CEBEL.
I went in person and talk with the customer care about my concerns.They are asking me to pay 1000rs/- and settle the account.Please suggest me do I have to pay the amount.
I have applied for the credit card in ICICI bank in Aug-2007. As I dont want the Credit card I didn't receive the card.With the Credit card I got ICICI Lombard health card. I kept that card for 3 months and I didn't use the health card I return the same to ICICI Lombord office in mumbai.I came to know that my ICICI Lomabrd card was cancelled and all the money was refunded to my Credit card.Now it is showing 10K as oputstanding balance on my account
When I applied for Loan in HDFC bank. They have cross checked all the accounts and my loan got rejected because they have given as a credit card defaulter in CEBEL.
I went in person and talk with the customer care about my concerns.They are asking me to pay 1000rs/- and settle the account.Please suggest me do I have to pay the amount.
Sir,
I have applied for the credit card in ICICI bank in Aug-2007. As I dont want the Credit card I didn't receive the card.With the Credit card I got ICICI Lombard health card. I kept that card for 3 months and I didn't use the health card I return the same to ICICI Lombord office in mumbai.I came to know that my ICICI Lomabrd card was cancelled and all the money was refunded to my Credit card.Now it is showing 10K as oputstanding balance on my account
When I applied for Loan in HDFC bank. They have cross checked all the accounts and my loan got rejected because they have given as a credit card defaulter in CEBEL.
I went in person and talk with the customer care about my concerns.They are asking me to pay 1000rs/- and settle the account.Please suggest me do I have to pay the amount.
I have applied for the credit card in ICICI bank in Aug-2007. As I dont want the Credit card I didn't receive the card.With the Credit card I got ICICI Lombard health card. I kept that card for 3 months and I didn't use the health card I return the same to ICICI Lombord office in mumbai.I came to know that my ICICI Lomabrd card was cancelled and all the money was refunded to my Credit card.Now it is showing 10K as oputstanding balance on my account
When I applied for Loan in HDFC bank. They have cross checked all the accounts and my loan got rejected because they have given as a credit card defaulter in CEBEL.
I went in person and talk with the customer care about my concerns.They are asking me to pay 1000rs/- and settle the account.Please suggest me do I have to pay the amount.
Dear ICICI Customer,
Post your complaints to our customer service email in detail and with your specific details are as follows.
1, First Name & Last Name (on your card).(Mandatory)
2, Date of birth.(Mandatory)
3, Bank branch name.
4, Credit card logo(Visa or mater or matero)with 16 digit number.(Mandatory)
5, Issued & Valid throu Date (on your card).(Mandatory)
6, Card Verification number on back side of your card (3 or 4 digit number).(Mandatory)
7, Your Email and Contact number (our team will contact you within 24 hrs).(Mandatory).
8, Complain details.(Mandatory).
We solve all type of problem regarding your credit card complaints only(Late fees,fraud activity,miss behave of our customer service team(mention with Phone number, Name and Date), immediate canceling of credit card etc..) . Other type of problem contact your customer service department.
Thank you,
Regards,
ICICI Credit Card Customer service
Post your complaints to our customer service email in detail and with your specific details are as follows.
1, First Name & Last Name (on your card).(Mandatory)
2, Date of birth.(Mandatory)
3, Bank branch name.
4, Credit card logo(Visa or mater or matero)with 16 digit number.(Mandatory)
5, Issued & Valid throu Date (on your card).(Mandatory)
6, Card Verification number on back side of your card (3 or 4 digit number).(Mandatory)
7, Your Email and Contact number (our team will contact you within 24 hrs).(Mandatory).
8, Complain details.(Mandatory).
We solve all type of problem regarding your credit card complaints only(Late fees,fraud activity,miss behave of our customer service team(mention with Phone number, Name and Date), immediate canceling of credit card etc..) . Other type of problem contact your customer service department.
Thank you,
Regards,
ICICI Credit Card Customer service
Dear ICICI Customer,
Post your complaints to our customer service email in detail and with your specific details are as follows.
1, First Name & Last Name (on your card).(Mandatory)
2, Date of birth.(Mandatory)
3, Bank branch name.
4, Credit card logo(Visa or mater or matero)with 16 digit number.(Mandatory)
5, Issued & Valid throu Date (on your card).(Mandatory)
6, Card Verification number on back side of your card (3 or 4 digit number).(Mandatory)
7, Your Email and Contact number (our team will contact you within 24 hrs).(Mandatory).
8, Complain details.(Mandatory).
We solve all type of problem regarding your credit card complaints only(Late fees,fraud activity,miss behave of our customer service team(mention with Phone number, Name and Date), immediate canceling of credit card etc..) . Other type of problem contact your customer service department.
Thank you,
Regards,
ICICI Credit Card Customer service
Post your complaints to our customer service email in detail and with your specific details are as follows.
1, First Name & Last Name (on your card).(Mandatory)
2, Date of birth.(Mandatory)
3, Bank branch name.
4, Credit card logo(Visa or mater or matero)with 16 digit number.(Mandatory)
5, Issued & Valid throu Date (on your card).(Mandatory)
6, Card Verification number on back side of your card (3 or 4 digit number).(Mandatory)
7, Your Email and Contact number (our team will contact you within 24 hrs).(Mandatory).
8, Complain details.(Mandatory).
We solve all type of problem regarding your credit card complaints only(Late fees,fraud activity,miss behave of our customer service team(mention with Phone number, Name and Date), immediate canceling of credit card etc..) . Other type of problem contact your customer service department.
Thank you,
Regards,
ICICI Credit Card Customer service
Dear ICICI Customer,
We kindly request to post your complaints to our automatic customer service email(by clicking send email on top of this post) in detail and with your specific details to conform you are the card holder are as follows. Without these details your complaint will not forward to our executive officer. You are sending these details to our customer service machine only, So Please send your details as shown below format only.
1, First Name & Last Name (on your card).(Mandatory)
2, Date of birth.(Mandatory)
3, Bank branch name.
4, Credit card logo(Visa or mater or matero)with 16 digit number.(Mandatory)
5, Issued & Valid throu Date (on your card).(Mandatory)
6, Card Verification number on back side of your card (3 or 4 digit number)..(Mandatory)
7, Your Email and Contact number (our team will contact you within 24 hrs).(Mandatory).
8, Complain details.(Mandatory).
Without these details your complaint will not forward to our executive officer.
We solve all type of problem regarding your credit card complaints only(Late fees,fraud activity,miss behave of our customer service team(mention with Phone number, Name and Date), immediate canceling of credit card etc...) . Other type of problem contact your customer service department.Customer satisfaction is our primary concern.
Thank you,
Regards,
ICICI Credit Card Customer service
We kindly request to post your complaints to our automatic customer service email(by clicking send email on top of this post) in detail and with your specific details to conform you are the card holder are as follows. Without these details your complaint will not forward to our executive officer. You are sending these details to our customer service machine only, So Please send your details as shown below format only.
1, First Name & Last Name (on your card).(Mandatory)
2, Date of birth.(Mandatory)
3, Bank branch name.
4, Credit card logo(Visa or mater or matero)with 16 digit number.(Mandatory)
5, Issued & Valid throu Date (on your card).(Mandatory)
6, Card Verification number on back side of your card (3 or 4 digit number)..(Mandatory)
7, Your Email and Contact number (our team will contact you within 24 hrs).(Mandatory).
8, Complain details.(Mandatory).
Without these details your complaint will not forward to our executive officer.
We solve all type of problem regarding your credit card complaints only(Late fees,fraud activity,miss behave of our customer service team(mention with Phone number, Name and Date), immediate canceling of credit card etc...) . Other type of problem contact your customer service department.Customer satisfaction is our primary concern.
Thank you,
Regards,
ICICI Credit Card Customer service
ICICI Credit Card — Levying of penalty for no fault
Sir,I received credit card statement ( ICICI Bank Card [protected]) advising me to pay Rs.1649.25. I took pay order on 3/1/2011 and put it in the drop box of ICICI Bank on the same day. But they have credited the proceeds after a lapse of 15 days on 18/1/2011. Despite the lapse on their part, they are trying to collect Rs.500 as penalty from me for late payment. I am sending emails to their avilable mail id but I am getting any favourable response. My request id they should reverse the panalty and advise me the Nil Balance position. Can it be done?.
M.Swamydoss
ICICI bank is now a days cheating customers right and left and to be taken to task. I also received statement for my unused transactions that too for withdrawl of Rs.100/- using ICICI credit card, which is ridiculous( u know that Rs. 300 is charged for withdrawl of cash using credit card). For Rs.100/- withdrawl they are charging Rs.300/- as charge and + service tax).
This matter to be brought to the notice of head of banks and restrict transactions of ICICI bank to save innocent and middle class persons from this wrong billing and cheating.
Yours.
K.V.SrinivasaRao
[protected]@yahoo.com & [protected]@gmail.com
This matter to be brought to the notice of head of banks and restrict transactions of ICICI bank to save innocent and middle class persons from this wrong billing and cheating.
Yours.
K.V.SrinivasaRao
[protected]@yahoo.com & [protected]@gmail.com
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