[Resolved]  Idea Cellular Ltd. — GPRS SPEED

I have been complaining these idea customer care ppl about the speed of my gprs connection. Earlier the speed was about 464Kbps but from last 1 month it has been just 115Kbps. These ppl have crossed all limits now. Every time i call them n hear the same answer that it has been server problem. N now i have the bill for the gprs. Y sud i pay the bills 4 the service i m facing problem n these foolish ppl rnt able to cater to their customers?
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Aug 14, 2020
Complaint marked as Resolved 
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i am the user of idea prepaid internet from mobile nokia n 72 i am using from last 18 months downloading speed was 10 12kbps but in last four or five months i complain many times in customer care but there is no solution so i requested to speed up my net my no [protected]
The average speed for Idea Gprs is less than 8kbps and even if we consider it at and they sent me bill with the figures in which if you will calculate the speed it will be 16kbps which is double the speed they are claiming and this the 16kbps speed calculated in which at every second of connection not even single page of the surfed website remain static every time according to them till the time i was connected I was surfing and there was transaction of data was going on and it was a 100% dynamic connection which is next impossible and at the peak hours around 6 pm evening when the gprs connection delivers lowest speed this totaly fraud and cheating I am computer Science Engineer Did my Project research in GPRS and They are trying to fool me as well which they cannot. my Bill is disputed by me and there representative called me up and said i am disputing my bill due to the large amount which i never did when i was not using there Gprs whether the bill was high or low this a cheat company and there billings are not at all correct.
bihar idea net setter very slow.236.8kbps speed.please hgh speed
In my case also, idea gprs speed went down from 460.8 kbps to 230.4 kbps. Every time i called customer care, they gave some really rediculous reasons which u dont even feel like laughing at e.g ...your anti virus is not working, one even said try connecting on another laptop and phone. It seems either people in idea customer care are really dumb or they think there customers are fools. it is a clear case of consumer harrasment.

In my opinion it amounts to fraud that they changed gprs speed without our consent. At least customer should be asked if they would like to continue gprs services with lesser speeds when charges are same. M bout to surrender my two idea connections. Can someone tell if somethings can be done legally about it.??? We should not let such unfare bussiness practices survive...just for the good society.
I previously had a good opinion about idea bussiness ethics but i m afraid i was drastically wrong.
so idea is a bad idea.
idea gprs service is very bad its speed is 2 kbps which is very slow please dont buy idea for internet
i dea is the worst idea of cellular service. m just fed up with so many problems coming from one single service provider.

the list is so long that i cant mention it here. but yes, i am being charged for my "free" gprs pack, poor connectivity and slow speeds...
[protected]
idea is the best service provider in gprs . i am geting the speed of 115kbps i think it much better then other other network services.it gives 15-25 kbps downloading speed.net is more compitable in uc browser in mobile phones
suffering speed of idea is very slow in panchkula.it is in bytes and sometime is unable to open the browser
it seems that i have lost my money after activate my gprs package.
hi guys, i am using idea gprs 5130edge support and i hav modem speed:460.8kbps and max download speed:80kbps and min download speed:25-35kbps and i think idea is the best service as compared to docomo, airtel, uninor, aircel as i hav not used other networks
Airtel:airtel is hav good speed but it is not so good as idea DS:40kbps, US:42kbps
Docomo:It is fast for 2days but then it will goes to the speed of 1-5kbps
Uninor:it is also good but in the n8 it will be disconnect
aircel:it will be connect only after one hour or half an hour so ihav stop using it

i think idea is the best but usage of data plans are not good

and docomo is very bad i hav seen
i use IDEA prepaid internet in 98 1manth plan from mobile Nokia n 95 (connect with computer) i am using from last 10 months downloading speed was 20-50kbps but in last 2 months downloading speed was 0-1kbps i complain many times in customer care but there is no solution so i requested to speed up my net my no [protected]
amin khatri
I am recently using idea 98 GPRS prepaid plan. It gives ud 2GB data access.Speed is OK in first GB, but during second GB it will be very slow. Customer care people consider this complaint positively and come up with solution.

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