[Resolved]  Idea Cellular Mobile Connection — Fed up with Idea

Dear Sir/Madam,

I own an idea connection which was on the name of Mr. Ankur Vishnoi bearing no. [protected] from last about 2 years. Earlier it was Postpaid Connection now I have given a request to migrate the same in Prepaid at Idea Showroom Sec-14 Gurgaon. They committed me the same will be activated in next 24 hours and even I had paid the entire bill but now i has been more than 60 hrs has passed but the sim is still inactive. Due to this I am facing lots of problems. Then I spoke to some customer care executive of prepaid division and I am shocked to hear that they have not received any request from neither from postpaid division nor from Idea Showroom. After that I spoke to some Nodal Officer who sits in Delhi Head Office the she told me some bill is pending from your side. I really dont understand why the showroom people have not taken the whole amount from me after informing them I want to clear my entire amount. Now I have made the oustanding payment around 18 hrs back. Even now also I am not aware when will it be activted. I dont understand why these people are not taking it in seriously. It gives the bad impression to the customer and affects the brand image of company. Infact I should say Idea gave the worst service.

Regards,

Pooja Aghi
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Aug 14, 2020
Complaint marked as Resolved 
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PLS MY MOBILEBILL DUPLICATE COPY MONTH 04 TO 07 SEND ME EMAIL
sir my no [protected], pls give me my renewval date early
i am unable to contact corporate customercare while dialing the same number ie. 4999 but always forwarding my call to individual customer care as the result of it i will get unsatisfyied information from the executive because they have not any knowleldge about the corporate connection so i have a request for u that please solve this problem as soon as possible i will highly gratefull to u
thanks
arun saxena
[protected]
user since 2 years
sir, i get irritated of the phone call made by company for the new offer . it disturbs me badly .if idea want to tell all their customer toget knew of their scheme then i request them plz use another medium than disturbing customers. sir plz tell me any way to stop these curse
Sir,

My Cell No. [protected]. It is known to me that after my recharge for Rs. 125/- on 27.12.2008 at 8 pm the amount of Rs. 100/- has been deducted from account and I enquired this matter to local service provider of IDEA. They informed that the said amount of Rs. 100/- has been deducted toward GPRS charges. Though I did not applied for the same facility.

You are requested to stop this GPRS charges in future and this service will not be provided to me as the same is not essential for me. You are also requested to credit Rs. 100/- in my account immediately as this facility not asked.

idea network connection — compensation due to error network connection

i m cutomer of idea my idea number is [protected] yesterday since morning i have try to contact dubai person but it not connected that person mobile it connected somwhere else whole time whenever it conected someother person were recieving my call at as call charge it deduct as rate of dubai rate i have try to call other person of dubai same problem if ask them sir or mam where it connected this number they refuse or answer sory wrong number whole day i get disturb about this problem i have complained idea customer care 98012345 number but they to unable to help me my allmost rs60 has waste in this way infect when by another mobile same it to have idea sim and connection it to make connected wrong person his number is [protected].
it is my humble request plz try to understand my problem and help and to give my compentation bcz here is not my mistake
thanking u
Hi Sir

I have recently purchased new Idea corporate connection of 699 Advance Rental. and I was informed that I can avail the facility o[censored]nlimited GPRS @ 99 by ur Representative. My verification has been done already. but I got a message from Idea that Gprs @99 will not be available with my plan. I have confirmed form your cust serv and they told me I should get this facility so could you please sort this out for me as the only reason of purchasing Idea connection was GPRS. I already have Vodafone corporate plan with no issues.

My Idea No is: [protected]
My Company :IBM Daksh


Hoping for ur cooperation

Regards,
Amit Dhasmana
Emp ID : 96770
IBM Daksh Business Process Limited.
Dear Sir
I Am Using The Vodafone and Airtel Someone Of friend Told Me Take The IDEA Its Very Good Service .But From The Day I Purchase The IDEA I Am Facing The ProblemThere Is No Soluation
My Number Is [protected] This i Had Taken For My Worker.Problem Is When I Insert The Card There Is No Network Activatin Has Done .Then I Go To IDEA Shop They Told Me To Recharge The Card Of RS 25 After I Recharge Till There Is No Network .Then I Go To The IDEA Shop They Told Me On Sunday There Is No Service.ThenToday I Go To The Shop There r Telling SIM Registration Fail YOu Have To Buy New Sim Card The Cost Will Be Rs 99 .I Cant Buy All Ready I Had Pay 50+25 .I[censored] Say To Buy I Go For other Company
Thanks & Regards
Inayat Khan
dear sir, i have been submitted all the documents but my in and out goings are bared. please solve as early as possible.
thanking you (JENSON JOSE- [protected] )
Hi,
This is rahul i have a request to idea plz dont send my postpaid bills to my home .plz send to my
emailid that is ([protected]@gmail.com) and my mobilenumber is [protected].once again dont send my bills to home .this is the second time iam requesting to u.plz do it.


Thanking you,
CH.RAHUL.
[protected]
Hi,
This is Rahul and my mobile number is ([protected]).iam requesting to u plz dont send my postpaid bills to my home .send to my email id that is([protected]@gmail.com).plz process this as soon as possible.

Thanking you,
CH.RAHUL
([protected]).
dear sir/medam
maine lagbhag 5 years pahle idea ka conection liya tha jiska numbeu [protected] hai or tushar cominication ramnagar se ya conection liya tha or 249 plan use kar raha hu. 14feb2008 ko maine local office tushar cominication ko kaha ki mai plan change karna chata hu jis par unhono mujhe 999 plan lane ko kaha or maine unhe 1122rs ki payment ki kintu unhone mare nu par 999 plan chalu nahi kiya conecet karne par office wale bole ki saturday sunday ka karan plan change nahi huwa, or munday ko kaha ki apka bill 16 ko banta hi phir plan change kar denge kintu aaj din tak plan change nahi kiy. local office wale kahte hai ki unhone repuest service change nu. 9 or dated 16/02/2009 ko bhaji hai jubki custmer care par bat karne par (321 nu. par) pata chalta hai ki abhi mare nu par 999 plan nahi laga hai na hi koi request bhaji hai.or mujhe koi recipt 1122 rs ki nahi dior na hi plan change huwa hai is karan call rate v purane hi lag rahe hai... maine pahle v is side par complent ki hai kintu mujhe koi reply nahi mila hai aaj costmer care par bat karne par mujhe mr Dinesh ji ne mari requeat complint banai jis ka number71210381 dated 3/3/2009 hai kai bar tarun ji or anya logo se hot line 321 par bat ki hai . mari purani history good hone par mujhe 321 hot line ki facility mili hi kintu kuch samay pahle mare sat local off ne jubran late fee laga di or last bill tlak lagate rahe hai mari sunwai nhi huwi jis karn mujhe 100 rs par bill late fee dani padi thi
mari aap se request hi ki mari comlent not karne ki kirpa kare taki mujhe 16/02/2009 se 999 plan k anusar hi bill lage ..
charan singh
H . no.21 vill semalkhliya ramnagar
distt nainital pin 244715 uttranchal
phone [protected] and [protected]
Actually i am having a idea prepaid no [protected] which i wanted to change it into postpaid connection.So will u please contact me and help me to take further step in this matter
Sir/Madam
my idea no [protected] i m fad up with services no response from costumer care not me on time always i remind 20 to25 times than gave me bill with charge 25 Rs and for gprs services i try several times but every time i got nothing so idea gave very bad services.
i m an birla employee i have mandatory idea cell. so this no being burden on me
so please i[censored] can than help me

thanks
naveen gaur
sir,
I am having an idea gang connection bearing number [protected]. the SIM is expiring on 15th may2009.today.At 4pm I received a message in which it is mentioned that you will get life long validity if you recharge with Rs 99. I recharged as per the message but the expairy date is still on 15th may 2009, it is showing. I contacted the nearest customer care center here at Thalassery, Kannur they told me that the message is not for gang customers . It is very painful to me sir, as I am not an employed one to bear this financial burden. Earlier while taking the idea SIM i was deceived by giving a gang sim from ccc thalasery and i am not utilising any of the gang offer for the last one year.they provided me the SIM without specifing that it was a gang SIM. later only i understood that one. so please do the needful from your part to extend my expiary date of SIM for atleast a month.
thanking you,
SREEJESH
Dear Sir/Madam,

I own an idea connection which was on the name of Mr. imran yusuf shaikh my no. [protected]. I am using ur idea cellular service last 5 ys.but last 6 month i m getting a lot of connectivity problem in my home.& my bill problem . pls... sir my bill minus & my mobail no. activet. pls.. contact me [protected]



imran shaikh
i have problem with idea net postpaid.it gives me low and poor speed.
Please my Cellular No - [protected] is pstpaid, Now I want to cahange my no in Pre-paid connection. kindly convert my Cellular no as soon as possible.

Thanks
Dear Sir/Madam
I sefeer vm (vysyam veetil house, po.kottappady, choolpuram, pin 680505) previous holder idea number[protected].this was my idea number before 11 Jun '09.but now this number is another person’s. I don’t know what happened really? For last one year I have been working in Dubai. I will come there among each six month. My last visit to India was 23 Jan ‘09 to 15 Feb ‘09 I used this sim during that time? I have change my tariff plan as long life plan because I can’t lose that sim. I can gave the full call details during the time and also other details whatever you need for activate to me .I have the original sim .My previous sim no;[protected]. My all contacts through this number, if I lost that number I will lost valuable relations & also will affect my business? the man who take my connection now he doesn’t lost any thing within tow days, I am ready to reimburse whatever the amount you lost for the sim so pls take this request as valuable, this is not only for me but also every abroad worker holding the idea sim as this. Please considered our request as other Indians we are Indians pls don’t avoid me? We can’t do any thing for standing here. So please help me.

I appreciate your immediate action as soon as possible,
Awaiting for reply

Regards,
Sefeer vm
Accountant
Dubai Contracting Company
P Box: 223
Dubai, UAE
Mob:[protected]
pls
send me my user id password.my mobile no [protected]

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