I have paid in full the amount Rs. 1099 in cash for which I was supposed to have been given 8 Music CDs produced by Music India, one Reebok T-shirt and One Bag. I received the Cds on 27th March. I tried to log on to the website intimated by India Today group www.bookstoday.in/promos.htm, but could not. I tried calling teh land line number 011-40502424 and was told the website is out of order and till the website is restored nothing can be done about the free gifts. I have been given a number but if the claim is not made within two months the claim is automatically invalidated. What can I do?
Assured Gift & Books not delivered - LIVING MEDIA INDIA LTD.
I have ordered 2 books through a promotional offer from email id firstname.lastname@example.org and i have paid Rs. 199/- through my credit card. It has been more than 2 weeks now, i havnt got any book or gifts.
I was given two membership numbers ITBC08367339/WEB ID997339 and ITBC08403213/WEB ID993213. I received a letter from you regarding 3 CDS for Rs. 500/- When i wanted to log into you e mail with these numbers. But a remark that these numbers/IDs are invalid is appearing.
NON RECEIPT OF THE ORDERED PRODUCTS INSPITE OF MAKING PAYMENT IN ADVANCE. - India Today Book Club
I HAD PLACED THE ORDER TO INDIA TODAY BOOK CLUB ON 1 MAY, 2008 VIDE ORDER NO MITBC-WEB-0649023 FOR Encyclopedia Jumbo pack (WHICH INCLUDES Encyclopedia+BAG+TOUR+1 YEAR MAGAZINE SUBSCRIPTION) & MADE THE FULL PAYMENT IN ADVANCE THROUGH CREDIT CARD.
IT IS MENTIONED THAT I WILL RECEIVE MY ORDER WITH IN 2-3 WEEKS. BUT, TILL DATE I HAD NOT RECEIVED MINE ORDER.
PLEASE LOOK INTO THE MATTER & REVERT BACK AS SOON AS POSSIBLE.
Non receipt of Encyclopedia even after making payment - India Today Book Club
I have made a payment of Rs. 534/- to Living Media Pvt. Ltd. for Encyclopedia Britannica Jumbo Pack through my ICICI bank credit card in May 08. But still has not received the delivery from Living Media Pvt. Ltd.
1. The amount of invoice which I paid is more than the original amount when I booked the order at the time of booking the order.
2. Only CD has been sent. The hard copy of book is awaited.
3. The CD (Book title) sent is different than the title I selected.
4. The free gift and holiday voucher is still awaited.
i have received 3 CDs viz. Britannica Concise 2007 CD ROM (book code B1503), encyclopaedia of britannica - guide to shakespeare (book code B 0922) and quiz masters (book code Q0087) in response to my order no. OGA080027893 booked through internet. however, as per the instructions given in your covering note, i am unable to open the website http://offers.indiatodaybookclub.com/greatoffers.htm . I note that similar complaints were sent to you by unfortunate subscribers like me. this clearly shows that there is a malafide intention on the part of a reputed organisation like INDIA TODAY GROUP to fool people like me by offering gifts etc. in the absence of the website pls tell me as to how i can claim my free gifts of adidas bag and holiday voucher. i am a subscriber to many reputed magazines but it is the first time that such an utter nonsense is taking place like now.
my unique no. is 140810102A080037271 and the membership no. is ITBC08508101. INVOICE NO. IS ORA080037271.
I hope you will respond to this mail immediately and guide me as to how I can claim my free gifts. This is a clear case of Defective service and attracts penal action through CONSUMER FORUM.
202 RAJASREE RESIDENCY
SBH C COLONY, GADDI ANNARAM
Saroj SwainIndia Today Book Club - Kannur, Kannur, Kerala, India
Non receipt of free gifts - Saaz a 16 CD pack
Today i.e. on 19th of July 2008, I recieved a 16 CD pack on SAAZ, which I ordered and paid Rs.2, 000/. My Uniquenumber is 14808A080004075, my ITBC membership number is ITBC08516094 and my Invoice Number is ORA080004075. When I tried to open the mentioned website i.e. http://offers.indiatodaybookclub.com/greatoffers.htm, it does not open. Please let me know at the earliest how to claim my free gift.
C-2, Arpana Hospital, Madhuban 132037
WITH REFERENCE TO THE ABOVE, I HAVE RECEIVED THE CD'S. BUT SORRY TO INFORM YOU THAT I HAVE RECEIVED ONE LEAFLET FROM INDIA TODAY GROUP. I HAVE TRIED SO MANY TIMES TO CLAIM MY FREE GIFTS THROUGH THE SIGHT OF
http://offers.indiatodaybookclub.com/greatoffers.htm, BUT I AM NOT AT ALL GETTTING THAT SIGHT. ITS BECOMING BLANK. PLEASE ADVISE ME HOW CAN I APPLY FOR MY FREE GIFTS. PLEASE INFORM ME AS SOON AS POSSIBLE.
One month before I got an email from IRCTC (email@example.com ) regarding a offer (Claim your FREE adidas bag & 2 FREE bestsellers ). I purchased this package which included Adidas bag and 2 CDs by doing payment through my credit card. BUT I have not recived my package.
I subscribed to Mail today in February 2008 and was assured of a free gift : Personalised Visiting card holder
Order Number MTD-WEB-080214-3762
I sent an E-mail earlier and received a response stating I must wait for few more weeks since it was too early to start complaining. Sadly, I could not retrieve the copy of that mail. However, today I spoke to Mr Amrinder who was kind enough to hear my grievance but I would like to document my submission in writing as well, hence this E-mail
Since my subscription commenced on 3 April 2008 (confirmed by Mr Amrinder) it has been more than 12 weeks now (almost double of the higher limit) than the promised time frame.
I am very dissatisfied and shocked on such lethargy by a corporate group which must set standards for others to follow.
And yes, the assured gift was one of the prime reasons I subscribed the magazine and would not rest till the needful is done.
Non receipt of adidas bag worth 499/- and holiday voucher worth 5000/- - India Today Book Club
I had through VPP purchased twice from india today book club bestseller. The offer claimed that free adidas bag worth Rs 499/- and free holiday voucher worth 5000/- will be sent after the VPP is accepted. The problem was that on logging at the site the membership no. and the invoice did not match due to which I was unable to claim the offer (both are given below)
What is the use of making such offer if it cannot be claimed.
You are requested to look into the matter.
Ashok Kumar Srivastava
Membership No: ITBC08337604
Invoice No: ORB080085465 and ORB080007087
I bought the 16 cd Saaz pack but can't find the said website for claiming my promised free gifts.I request you to kindly do the needful. My details are as follows:-
Invoice no : ORA080013761 Order Number : 0GA080013036
Invoice Date : 31-Jul- 08 Order Date : 30-Jul-08
Membership No : ITBC08556628
Name & Address : Lipok Yanger Ao
H/no 1000, Kushiabil Purana Bazar
Dimapur 797112, Nagaland.
Non receipt of Encyclopedia CDs and Free Gifts - India Today Book Club
In response to an e-mail sent by ITBC, I had ordered encyclopedia CDs on 25th June 08 (Order Id: MITBC-WEB-0677262). The payment was immediately done using credit card. However, as of 13 Sep 08, I had not received any CD or free gifts excepts offers to buy more items and get more freebies. I contacted ITBC in August and I was ensured there was some problem but now you will receive CDs within a week. When I contacted them 15 days later, I was told CDs were out-of-stock and we have sent it on 24 Aug and even given me the consignment number. Again calling on 10 sep, I was told that CDs were dispatched on 5 Sep and consignment number was same as given before.
If I will not get the CDs (leave aside the freebies), I am going to take legal actions against ITBC.
Its really a shame on such a brand name like "India Today". This is what INDIA had become TODAY.
Based on my such personal experiences and to help others from being cheated, I will request you to read and circulate article on how to be a smart customer. The article is "Don't Trust The Trusted Brands" available at:
payment done but asked for payment once again - India Today Book Club
i entered India today book club sweepstakes contest and i paid for bestseller pack as i recived a special offer i paid Rs 599 for it by sending a business letter inclusive of my credit card no.I recived the package through vpp and the person asked for 699 Rs once again .now i am trying to contact India today but there is no reply from their side.please help.