[Resolved] Indian Railway Catering And Tourism Corporation Ltd. (Www. IRCTC.co.in) — Undelivered I-ticket PNR NO: [protected], [protected], & Return ticket PNR.No: [protected] | |
It is to highlight and disclose the mater of negligencies from the Indian Railway Catering &Tourism Corporation Ltd for delivering the ticket with in the due period of 48 hours. On line booking, the payment is being made same time but for the ticket the Customer has to wait eagerly for the at least four to three days why? Also the the cancelled ticket money is never be refunded why? This are I have experienced during my past online ticket booking. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
17%
Complaints
10798
Pending
0
Resolved
1834
![Indian Railway Catering & Tourism Corporation [IRCTC] Phone](/img/bn/phone.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Phone"){kind=small}
+91 44 2530 0000
![Indian Railway Catering & Tourism Corporation [IRCTC] Website](/img/bn/www.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Website"){kind=small}
![Indian Railway Catering & Tourism Corporation [IRCTC] Address](/img/bn/location.svg "Indian Railway Catering & Tourism Corporation [IRCTC] Address"){kind=small}
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
Indian Railway Catering &Tourism Corporation Ltd — Non-delivery of paid for ticket
I attempted to book two AC 2nd class tkts from SBC to NJP for 21 Sept 2011 through IRCTC online eticket and completed my payment as shown in my Account Summary of SBIonline (www.onlinesbi.com) account of 1 Aug 2011.Perhaps due to poor internet service speed no ticket was delivered online to me. I checked IRCTC > My Transactions>Booked History but NO BOOKING was shown though the PAYMENT to SBI had been COMPLETED.
Next day 2 Aug 2011, I booked again and this transaction showed confirmed completion and my tkt was received through email.
Conclusion: I have been charged twice for the tkts so IRCTC owes me Rs 2433/- which they should refund to my SBI Online account promptly.
B Narayan Deb ([protected]@gmail.com)