[Resolved]  Irctc — Eticket - Refund Delay

Dear sir / Madam

i had not recieved my refund amount is not reflecting in my bank account for the following transactions i performed during my eticket bookings.

Sl.No PNR No/Trans.ID Cancellation Date Amount Remarks

1. [protected] 05.12.2008 Rs585 Cancellation

2. [protected] 23.12.2008 Rs744 Cancellation

3. [protected](T ID) 03.12.2008 Rs423 Failed Trans


i had sent mails earlier to this also. i also talked with your customer care executive many times. But there is no response.

i am also sending my Bank account statement once again. i had booked by ticket through UTI Bank credit card Gateway.

Kindly expedite my refund status at the earliest.

regards

D.L.Ratnakar
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

It is a surprise that on cancellation of the train due to Railway's internal policy, rather than being compensated for the inconvenience caused, Passengers have to wait for more than 3 months to get the refund( as stated by the IRCTC customer care, Reading the Policy of Refund)

On 7th of December 08, My train was cancelled for Allahabad Journey & my coach was also not attached with the train.

Finally I have to cancalle my trip to Allahabad & i was return back to Kolkata.

I have filed my TDR right in the morning by searching a caffe.But after 96 days, I am neither receiveing my money in the bank nor any reply by mail.This is my 4th mail to IRCTC.

I am booking 8-10 tickets for my journey in each & every month.But now I am affraid about the situation.

Details are As follows:-

Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 25.00
Date Of Journey 07/12/2008 Ticket Charge Rs 926.00
Bank UTI Total Rs 951.00
Train No 3007 Railway Zone NWR
From Station PATNA JN(PNBE) IRCTC Zone Chief Commercial Manager Refund, North Western Railways Jaipur
To Station ALLAHABAD JN(ALD) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 S K SINGH 28 Male B2 0030 Booked
2 AMRITH NARAYAN 32 Male B2 0031 Booked



Reason For TDR : Train Cancelled.
TDR Status : CCM Registered
Reference No : ekt[protected]
TDR Filing Date : 08-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

Thanks,
Best Regards,
Santosh Kumar Singh
Eticket - Refund Delay
Dear sir / Madam

i had not recieved my refund amount is not reflecting in my bank account for the following transactions i performed during my eticket bookings.[Ticket is waiting list W/L]
Details are As follows:-

Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 25.00
Date Of Journey[protected]Ticket Charge Rs 2298
Bank SBI ATM COME DEBIT CARD Rs.2298
Train No 3007 Railway Zone NWR
From Station CHENNAI CENTRAL IRCTC Zone
To Station MUMBAI CENTRAL Quota General

Ticket Details


Booking details:
PNR No [protected]
Train No 1042 Train Name MUMBAI EXPRESS
From MAS To CSTM
Date[protected] Class SL
Boarding Point MAS Reservation Upto CSTM
Quota General

S# Name Age Sex Seat/Berth Coach Status
1 RAJAMOHAMED 032 Male 0000 WL 99
2 MOHAMEDSHARIFF 023 Male 0000 WL 100
3 DHARANINATHAN 022 Male 0000 WL 101
4 SIVASANKARAN 024 Male 0000 WL 102
5 KAMALAKANNAN 023 Male 0000 WL 103
6 MANIVANNAN 022 Male 0000 WL 104




Reason For TDR : Train Cancelled.

Ticket not conform
Thanks,
Best Regards, FAYAZ AHMED
Same is the case with me. I have been waiting since 90 days for the refund.

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