[Resolved]  Irctc — Refunds

I and my brother in law booked tickets using irctc portal from Kottayam - Samalkot and Samalkot - Visakhapatnam for dt.[protected] and[protected] by special trains 0743 and 748B but 0743 which from Quilon - Samalkot was delayed by 7 hours and the connecting train which we've catch was missed by us due to the late running of 0743 special train. So after coming to Visakhapatnam I've filed TDR online through IRCTC requeted for the cancellation of tickets and refund the amount on Dt.[protected] and till now I've not received any amount for the above said transaction and there is no response for the mails I've sent to them. So I request you kindly look in to this matter and see that justice is done to me in a proper way.

The following are the details

FW: Refund status‏
From: Srirangam. Sai Sundar ([protected]@hotmail.com)
Sent: 01 June 2009 06:43AM
To: [protected]@irctc.co.in
Dear sir,
This is my 4th mail for the refund of the following tickets and till now there is no response from your end. It is already 4 and half months from the date of filing the cancellation and usually it shouldn't exceed 90 days but why you are taking these many days I don't understand. So I request you kindly look in to this and see that it is done as early as possible.

Thank you sir,

Regards

Srirangam S S

From: [protected]@hotmail.com
To: [protected]@irctc.co.in
Subject: Refund status
Date: Mon, 6 Apr 2009 06:23:51 +0000

Dear sir
The following are the details of tickets I've applied for refund on 14th Jan 2009 and its been almost 90days and there is no action from your side. So I would like to know when I exactly get my money back.

PNR Number [protected] Booked On 2-1-2009
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 20.00
Date Of Journey 13/1/2009 Ticket Charge Rs 266.00
Bank done card Total Rs 286.00
Train No 748B Railway Zone IRCTC
From Station SAMALKOT JN(SLO) IRCTC Zone IRCTC
To Station VISHAKAPATNAM(VSKP) Quota General
Ticket Details

S# Name Age Sex Coach Seat Res-Status

1 S S SUNDAR 36 Male B1 0020 Booked

Reason For TDR : Train missed by us because of
late running of connecting tra
in 743 about 6hrs
TDR Status : CCM Registered
Reference No : ekt[protected]
TDR Filing Date : 14-Jan-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

This is the second one

PNR Number [protected] Booked On 2-1-2009
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 20.00
Date Of Journey 13/1/2009 Ticket Charge Rs 266.00
Bank done card Total Rs 286.00
Train No 748B Railway Zone IRCTC
From Station SAMALKOT JN(SLO) IRCTC Zone IRCTC
To Station VISHAKAPATNAM(VSKP) Quota General
Ticket Details

S# Name Age Sex Coach Seat Res-Status

1 N M SWAMY 28 Male B1 0026 Booked

Reason For TDR : Train missed by us because of
late running of connecting tra
in 743 about 6hrs
TDR Status : CCM Registered
Reference No : ekt[protected]
TDR Filing Date : 14-Jan-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00


Your early response in this regard is highly appreciated

Thank you sir

Regards

Srirangam S S