Train schedule changed after online booking
I have done the online ticket booking through IRCTC with following details:
PNR No 8236230783
Train No 9005 Train Name SAURASHTRA MAIL
From BCT To ADI
Date 17-1-2010 Class SL
Boarding Point BCT Reservation Upto ADI
S# Name Age Sex Seat/Berth Coach Status
1 HIRENDRA SHAH 063 Male 0025 S5
2 PRAFULA SHAH 059 Female 0028 S5
3 SAURIN SHAH 028 Male 0026 S5
4 NIKITA SHAH 026 Female 0029 S5
Total Fare 00000794
When we received the ticket, it was mentioned that Trains schedule for train # 9005 has changed from 20.25 to 13.25 with effect from 1.Nov.09.
This new schedule is not suitable to me and I cannot board this train with my family in afternoon.
If train schedule were suppose to change, IRCTC website should display the new timings for the train while booking. Then we would have never selected this train and gone for some other train.
If I have to cancel the ticket, I should not be charged any cancellation fees as It was not my mistake.
Let me know how to go about this..
Thanks & Regards,
9967632937 or 022-64516001,