Irctc — Poor Network Service

Indian Railway Catering & Tourism Corporation [IRCTC]

Irctc — Poor Network Service

S Suresh Kumar from Hyderabad, Telangana

Hi, When you are managing a web site that holds the information of the entire Indian Railway Department, you always need to make sure that the web site runs fine rather than leaving it on its own... I have been trying to book a ticket from the IRCTC online ticket booking facility and it took me almost 2 hours for booking as the server was not reachable some times and the connection was lost a few times which is not at all acceptable. I would have walked to a nearby railway station and book the ticket with in 1 hour. Well, its time for you guys to upgrade your servers and the make sure that you are providing a Quality service and also perform regular maintenance on your servers and routers rather than making people suffer. Looking for a great service ahead from the IRCTC team..... Thanks and Regards Suresh Was this information helpful? No (0) Yes (0)

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Comments

satish dayama

from Nashik, Maharashtra

I totally disagree with your IRCTC site working slowly. This is the most advanced and sensitive site working 24*7. My advice is you better first save passenger name/s in advance before internet booking of tickets, thereafter keep handy dr./cr. card details and take caution to bear for some time while the processing is on (no back button or other working on computer) and enjoy the benefits indian railways hve provided at your doorsteps rather desktop/printer.