[Resolved] Irctc — Delay in the Refund against cancelled Train | |
It is a surprise that on cancellation of the train due to Railway's internal policy, rather than being compensated for the inconvenience caused, Passengers have to wait for more than 3 months to get the refund( as stated by the IRCTC customer care, Reading the Policy of Refund) Ajmer shatabadi was cancelled due to Gujjar's Voilance in Rajasthan on 02/06/2008 and to get the refund I had to write 3 times to IRCTC & wait for 109 days and finally got the return on 21/09/2008. 'Mera Bharat Mahaan' Jai Hind. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
IRCTC — refund against the cancelled train
I have booked e-ticket Transaction ID [protected], PNR No. [protected] TRAIN NO & NAME--8102/MURI EXPRESS DATED 01-JAN-2010 FROM RENUKUT(RNQ) TO TATA NAGAR JN(TATA). The train was cancelled without any announcement due to the jharkhand baand .Please arrange to make refund without deducting cancellation charges.The passengers having counter tickets were refunded the entire amount at the station itself. So please make the necessary arrangements for the refund.
IRCTC — Refund -Train cancelled
REFUND STILL NOT RECD. FOR THE UNDERNOTED PNR NUMBERTRAIN CANCELLED ON 25.02.12
TRAIN NO. 19771/JAIPUR ASR EXP
PNR NUMBER - [protected]
CANCEL E-TICKET/REFUND REFERENCE NO. ekt[protected]
TRANSACTION ID -[protected]
TDR STATUS - TDR ENTERED
CANCELLED HISTORY REASON TRAIN CANCELLED
17%
Complaints
10799
Pending
0
Resolved
1834
+91 44 2530 0000
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
On 7th of December 08, My train was cancelled for Allahabad Journey & my coach was also not attached with the train.
Finally I have to cancalle my trip to Allahabad & i was return back to Kolkata.
I have filed my TDR right in the morning by searching a caffe.But after 96 days, I am neither receiveing my money in the bank nor any reply by mail.This is my 4th mail to IRCTC.
I am booking 8-10 tickets for my journey in each & every month.But now I am affraid about the situation.
Details are As follows:-
Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 25.00
Date Of Journey 07/12/2008 Ticket Charge Rs 926.00
Bank UTI Total Rs 951.00
Train No 3007 Railway Zone NWR
From Station PATNA JN(PNBE) IRCTC Zone Chief Commercial Manager Refund, North Western Railways Jaipur
To Station ALLAHABAD JN(ALD) Quota General
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 S K SINGH 28 Male B2 0030 Booked
2 AMRITH NARAYAN 32 Male B2 0031 Booked
Reason For TDR : Train Cancelled.
TDR Status : CCM Registered
Reference No : ekt[protected]
TDR Filing Date : 08-Dec-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
Thanks,
Best Regards,
Santosh Kumar Singh