IRCTC.co.in — refund from a failed transaction

I booked my ticket sleeper class through IRCTC on 26th july 2011 using sbi debit card. The transaction failed but Rs 564 /-was deducted from my sbi account and has not been refunded.
transaction id : [protected]
The refund ticket is showing the payment is not recieved from bank.
How can i get my money back? Please help.

Jobin Varghese
date of journey:6/08/2011
date of booking:26/07/2011
amount deducted:Rs 564/-
train no: 13351

On 9th aug 2012 I booked my sl ticket for tatkal from Bangalore to Gulbarga dated 10th aug for Basava Express mail through irctc site. I made the payment by Citibank by debit card, the money has been deducted on that occasion but ticket was not generated. I got an sms also from Citibank that transaction was successfully done. When I checked my failed transactions it was written that payment not done, actually payment is done.

Note transaction ID : [protected]

Pls refund my amount rs 618/-. Thank you.

Can anyone help how to proceed now to get my amount back..and what is the complaint ID of irctc


Thanks,
Jeevan
[protected]

i am saminathan today i will book ticket in the train.train number 16780 amount will debited from my account refernece number:[protected] please check refend amount as soon as posible