[Resolved] Irctc — E-Ticket REFUND | |||
Dear Sir, Till approximately 148 days crossed but yet i have not get my e ticket refund ,please confirmed me as early as possible. Thanks. NABA GOPAL MAHATO --- On Fri, 17/2/12, [protected]@irctc.co.in <[protected]@irctc.co.in> wrote: From: [protected]@irctc.co.in <[protected]@irctc.co.in> Subject: Re: Fw: Re: Fw: Re: Fw: Re: Fw: REFUND OF E TICKET. To: [protected]@yahoo.com Date: Friday, 17 February, 2012, 8:15 PM Dear Customer, We deeply regret for the inconvenience caused to you in this regard. Your request has already been forwarded to the concern department. As soon as we will be in receipt of any response in this regard, the same will be updated to you. Please co-operate with us. Thanks & Regards Rajesh Kumar Executive, Customer Care, [protected]@irctc.co.in Ph:[protected] www.irctc.co.in [protected]-------- Original Message[protected]-------- Subject: Re: Fw: Re: Fw: Re: Fw: Re: Fw: REFUND OF E TICKET. From: [protected]@yahoo.com Date:[protected]:33:41+05:30 To: [protected]@irctc.co.in [protected][protected][protected][protected] Dear Sir, Please look in to the below matter as early as possible. Thanks. NABA GOPAL MAHATO --- On Wed, 15/2/12, [protected]@irctc.co.in <[protected]@irctc.co.in> wrote: From: [protected]@irctc.co.in <[protected]@irctc.co.in> Subject: Re: Fw: Re: Fw: Re: Fw: REFUND OF E TICKET. To: [protected]@yahoo.com Date: Wednesday, 15 February, 2012, 8:38 AM Dear Customer, We have forwarded your request to the concerned department. It depends upon Railway Authority and refund granted by the Railway shall be credited your account according to their decision. Thanks & Regards M Haque Executive, Customer Care [protected]@irctc.co.in Ph:[protected] www.irctc.co.in [protected]-------- Original Message[protected]-------- Subject: Re: Fw: Re: Fw: Re: Fw: REFUND OF E TICKET. From: [protected]@yahoo.com Date:[protected]:25:20+05:30 To: [protected]@irctc.co.in [protected][protected][protected][protected] Dear sir, Please look in to the below matter as early as possible yet i have not receive the refund. Thanks. Naba gopal mahato MOBILE NO-[protected] --- On Thu, 2/2/12, [protected]@irctc.co.in <[protected]@irctc.co.in> wrote: From: [protected]@irctc.co.in <[protected]@irctc.co.in> Subject: Re: Fw: Re: Fw: REFUND OF E TICKET. To: [protected]@yahoo.com Date: Thursday, 2 February, 2012, 11:11 AM Dear Customer, With regards to your mail we would like to inform you that and according to the PNR number [protected] you have filled the TDR on Dated"- 24-oct-2011 to Northern Railway and your refund is in still under process. Refund under this category is processed by the railways under the present commercial rules, We have already issue one reminder to concern Railway on Dated: - 31-Jan-2012 for Refund. Once the refund is received from the railways the balance will be credited to your account. Thanks & Regards Rajmani Pathak Executive, Customer Care [protected]@irctc.co.in Ph:[protected] www.irctc.co.in [298739] [protected]-------- Original Message[protected]-------- Subject: Fw: Re: Fw: REFUND OF E TICKET. From: [protected]@yahoo.com Date:[protected]:05:35+05:30 To: [protected]@irctc.co.in Cc: [protected]@sansad.nic.in, [protected]@rb.railnet.gov.in [protected][protected][protected][protected] FYI --- On Sat, 14/1/12, [protected]@irctc.co.in <[protected]@irctc.co.in> wrote: From: [protected]@irctc.co.in <[protected]@irctc.co.in> Subject: Re: Fw: REFUND OF E TICKET. To: [protected]@yahoo.com Date: Saturday, 14 January, 2012, 5:26 AM Dear Customer, We would like to inform you that your below enclosed email has been forwarded to the concerned department.You will receive a reply in this regard shortly. Thanks & Regards Paromita S Executive, Customer Care [protected]@irctc.co.in Ph:[protected] www.irctc.co.in [protected]-------- Original Message[protected]-------- Subject: Re: Fw: REFUND OF E TICKET. From: [protected]@yahoo.com Date:[protected]:51:57+05:30 To: [protected]@irctc.co.in [protected][protected][protected][protected] Dear Sir, As per your trailing mail 90 days are crossed but yet the refund of my E- ticket was not received.I can understand what is going on your Railway Department. Thanks. NABA GOPAL MAHATO ----- Forwarded Message ----- From: "[protected]@irctc.co.in" <[protected]@irctc.co.in> To: N.G Mahato <[protected]@yahoo.com> Sent: Sunday, 30 October 2011 10:17 AM Subject: Re: REFUND OF E TICKET. Dear Customer, Kindly note that your refund is in process through TDR (Ticket Deposit Receipt). Refund under this category is processed by the railways under the present commercial rules and this process takes minimum 90 days or more. Once the refund is received from the railways the same will be credited to your account. Thanks & Regards, Lalita [protected]@irctc.co.in www.irctc.co.in [protected] ----- Message from [protected]@yahoo.com[protected] Date: Sat, 29 Oct 2011 12:03:54 +0530 (IST) From: "N.G Mahato" <[protected]@yahoo.com> Subject: REFUND OF E TICKET. To: [protected]@irctc.co.in Dear sir, I booked E ticket for BBS RAJDHANI EXPRESS for 9/10/2011 PNR NO[protected] from ADRA JN to NEW DELHI but at the departure time only one passenger was confirmed another three passengers were W/L 1,W/L 2 and W/L 3. There fore the balance passenger fair should be refund to my a/c. Thanking you. NABA GOPAL MAHATO Dear Sir, Please look in to the below matter as soon as possible. Thanks. NABA GOPAL MAHATO --- On Mon, 12/3/12, N.G Mahato <[protected]@yahoo.com> wrote: From: N.G Mahato <[protected]@yahoo.com> Subject: Fw: Re: Email From IRCTC To: [protected]@irctc.co.in Date: Monday, 12 March, 2012, 9:49 AM fy[protected] --- On Mon, 12/3/12, N.G Mahato <[protected]@yahoo.com> wrote: From: N.G Mahato <[protected]@yahoo.com> Subject: Fw: Re: Email From IRCTC To: [protected]@irctc.co.in Date: Monday, 12 March, 2012, 7:40 AM Dear Sir, As per the trailing mail i attached the documents (a)E mail print out with TTE confirmed.(b)Final status of ticket. I there fore requested you to kindly look in to the matter so i get the proper judgement. Thanks. NABA GOPAL MAHATO --- On Fri, 9/3/12, [protected]@irctc.co.in <[protected]@irctc.co.in> wrote: From: [protected]@irctc.co.in <[protected]@irctc.co.in> Subject: Email From IRCTC To: [protected]@yahoo.com Date: Friday, 9 March, 2012, 5:31 AM REGRET Dear Customer, With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : RF1/22716/11-12/A1/01.02.12/NR and the reason being : 292-NR/110 Failed to collect TTE certificate in support of the claim. The case is repudiated. In case you require any further assistance, please mail us at [protected]@irctc.co.in or call us on[protected] With regards, TDR TEAM Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
17%
Complaints
10797
Pending
0
Resolved
1834
+91 44 2530 0000
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
Transaction ID [protected]
PNR NO. [protected]
Train name CSTM Asansol Ex
Date of travel 13 Jan 2010
Passenger-1 Rajendra Saxena
Passenger-2 Shashi Saxena
Boarding CSTM
Res upto Jabalpur.
But due to some reason my parents cancelled their programme and I filer a tdr to get the money back. But on 15h june I received the an email with the following details-
Sorry for the inconvenience. Kindly note that your refund case of PNR No.[protected] has been regretted by ER on dt. 09-Jun-2010 stating that "As per records Passenger(s) travelled on the ticket". Against their letter no.IRCTC/Refund/2008/2/28.5.10/ER.
I have repeately telling irctc through mail that my parents not travelled even though no reply.
This is the indian railway's service......................