[Resolved]  Irctc — Extra transaction charges are deducted for 6 tickets

I have booked 4 tickets on 26 th Aug
Transaction id's- [protected], [protected], [protected], [protected] for which amount was deducted including transaction charges.But on 28th of Aug, they have again deducted transaction charges for 4 of the tickets i.e, 44 Rs extra.Same is the case for the 2 tickets booked on 12th of Aug.whose transaction id's are [protected], [protected].For these two tickets again extra transaction charges were deducted on 14 th Aug i.e;22 rs extra.Kindly refund my money as early as possible.

Please share us ur contact no.

Thanks
IRCTC Team

Hi,

I had booked a ticket with the PNR No: [protected] on 20 Jan, 2014, from SBC to RNR.
In the IRCTC web site, it had been shown that Ticket Charge: Rs 200.0 & internet Charge: Rs 11.24 & Total: Rs 211.24 as shown in the Image 1.

But when I opened my internet account and found that there had been two transactions happened from INDIAN RAILWAYS on 20 Jan, 2014 with one of Rs 211.24 & another of Rs 11.23.

I request you to provide justification for the same or revert back the Rs 11.23 which was debited from my account.

Find the Image 2 for my account as a proof:

Regards,
Deepak
Ph: [protected]