Irctc — Train late ticket not cancelled

Address:

Jalgaon, Maharashtra

Dear Sir/Madam,

I am booked the ticket from BSL to NGP for the journey date 05.02.2011 morning 7.30 am.wide Pnr Number: [protected] Transaction ID: [protected] Train No: 12879 Train Name: LTT BBS SUP EXP From Station: BHUSAVAL JN(BSL) To Station: NAGPUR(NGP) Date: 05/2/2011 Class: SL Boarding: BHUSAVAL JN(BSL) Resv Upto: NAGPUR(NGP) Quota: General Booked By:

I am residing at Jalgaon. Early in the morning I am reached at BSL station at.07am
I am just checking the time & plat form of the train I saw the train was late 7 hrs. and I have to reached at Nagpur any how on 05.02.11 before 4pm for my interview.
The train was late and I am helpless there in unkonwn place. I am took a general ticket of Mahrashtra express and start journey to Nagpur.

While I am sitting station I am tried to cancel this online ticket due to train were late 7hrs. The ticket is not cancelled.Getting error chart is already prepared.

I am seeking refund of my money for which I am not travel. Only the reason the train were late due to the internal problem with railways. Railways is servicing to general public for that we are paying amount to them. The service which I am not use for that I am paid I need my money back.

I am immediatly contacted BSL railways dept for cancellation. They told me it's online booking you have to cancel online. That time I am not in a position to complaint and I don't know to where the complaint noted.

Details of my booking I am already given.
Please do the needful at the earliest.

Ticket Details
1 AMOL KOTHALE 31 Male Lower
Payment Details
Payment Option: ICICI Ticket Charge: Rs 201.00 Internet Service Charge: Rs10.00
Total: Rs 211.00