Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — Cash not refund after cancellation the e-ticket.

hemraj1809

from Mumbai, Maharashtra

Address:

Rajasthan

Dear Sir
I booked an e-ticket from Ratlam to Pune on September 29,2010 and cancelled it on September 30,2010 from IRCTC online booking using my PNB account.They deducted my amount on booking but didn't refund my amount after cancellation till today.
My booked and cancelled tickets details are as follows:

Booked Tickets History
Pnr Number: [protected] Transaction ID: [protected] Train No: 9312
Train Name: IND PUNE EXPRES From Station: RATLAM JN(RTM) To Station: PUNE JN(PUNE)
Date: 07/10/2010 Class: SL Boarding: RATLAM JN(RTM)
Resv Upto: PUNE JN(PUNE) Quota: General Booked By:

Ticket Details

S# Name Age Sex Berth Preference Senior Citizen
1 Hemraj Nagori 22 Male Upper

Payment Details
Payment Option: PNB Ticket Charge: Rs 294.00 Internet Service Charge: Rs 10.00
Total: Rs 304.00

Ticket History
Pnr Number: [protected] Transaction ID: [protected] Train No: 9312
Train Name: IND PUNE EXPRES From Station: RATLAM JN(RTM) To Station: PUNE JN(PUNE)
Date Of Journey: 07-Oct-2010 Class: SL Boarding: RATLAM JN(RTM)
Resv Upto: PUNE JN(PUNE) Date Of Booking: 29-Sep-2010 Total Ticket Fare: Rs 304.00

Ticket Details
S# Name Age Sex Reservation Status
1 Hemraj Nagori 22 Male Cancelled

Refund Details
Cancelled Date: 30-SEP-2010 Refund Amount: Rs 254 Refund Status: Sent for Refund
Receipt Number: Refund Date:

Acronyms
Approved: Approved for Refund Refunded: Refunded in Account
Sent for Refund: Refund Instructions given to Bank
Please help me out to refund my amount.
Thank you
Yours sincerely
Hemraj Nagori

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Raj Kumar Chandwani

from Chandigarh, Chandigarh

IRCTC Ltd. — Refund after cancellation of booked ticket

Sir, I had booked ticket to travel on 31st Dec 2008 from Meerut Cantt. to Rajpura having PNR Number [protected] on 27.12.2008. I could not travel against this ticket since the train was late by more than five hours. TDR filed on 1st Jan 2009 for / as per following details: PNR Number [protected] Booked On[protected] Transaction ID [protected], Date Of Journey 31/12/2008, Reason For TDR : Train Late More Than Three Hours. Refund Date : 06-Mar-2009 Refund Amount : Rs.129.00 against Total paid amount of Rs 279.00. KINDLY NOTE INSPITE OF SEVERAL REMINDERS, I NOT BEING REFUNDED THE BALANCE DUE AMOUNT. KINDLY DO THE NEEDFUL AT THE EARLIEST.
Again complaint lodged with IRCTC vide No.GAX[protected]. Reply recd as : Dear Mr Raj Kumar Chandwani, Sorry for the inconvenience. Kindly note that your refund amount of Rs. 129/- against PNR No. [protected] has been advice to your bank on dt.06.03.09. For remaining refund we are sending Reminder No. 1 to the concerned Railway on dt. 27.05.09. But despite reminder balance refund yet not received from the concerned railway. Now we are sending a Reminder No. 2 dt. 01.07.09, stating that the Train Late More Than Three Hours, at the time of your journey with all the papers pertaining to your refund case As soon as refund, if any, received it will be credited to your card account. TILL DATE REFUND NOT RECEIVED.