There is no coach stop indication / Mark in Thiruvallure Railway Station (Station Code: TRL), It is very difficult in getting into correct coach of Mysore- Chennai (Kaveri) Express/16221 at Thiruvallure Railway Station. And moreover there is no announcement of coach position
Kindly take some necessary actions by placing some boards by indication Coach Positions. Similar Issue is faced in Krishnarajapuram (Station code: KJM) Railwaystation earalier now it got solved.
With regard to your mail, we would like to inform you that IRCTC is the Web Interface for Indian Railways Ticketing System (Passenger Reservation System-PRS), which provides a facility to book ticket through Internet.We are not directly involved in Train operational issues.This issue comes under the jurisdiction of Railway authorities so you are requested to contact concerned railway authorities.Emailids/Phone nos of all railway officials are available at www.indianrailways.gov.in.Thanks for writing us.
Thanks & Regards
Executive, Customer Care