[Resolved]  Irctc — Verification code in Tatkal ticket booking

Address:Thoothukudi, Tamil Nadu

Dear sir,

Inspite of the repeated complaints regarding the tatkal ticket on irctc, there was'nt any action from the concerned authorities. All the complaints are falling into deaf ears. IRCTC --day by day increasing its efforts to slow down the booking process for public as against its agents. At 8:00 AM the site becomes very slow and page to page change over is very difficult. Now IRCTC introduced further trouble by incorporating "verification code". Even after getting the page with great difficulty the image does'nt showup. Inspite of the repaeated requests for new image it will not turn up and only shows blank. and without this further proceeding is not possible. Why all this crap. OK,irctc may say this is to avoid false booking or some bla bla bla. But still even in that case also it shall not appear during 8:00AM to 9:00 AM which is a rush hour. During this period verification code is only a trouble creator to the public.

I request authorities to please consider my plea. The much awaited question of automatic time refreshing shall be incorporated by IRCTC in view of the trouble public face due to this.

sreenivas
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Aug 13, 2020
Complaint marked as Resolved 
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Yes, I am agree this complaint...Because of this verification code, we are not able to book a ticket by the time of tatkal booking...The IRCTC should take an action for this issue, ,
Really this implementation is a big trouble while booking. Already page loading will be very slow and even after everything comes up getting upto success page getting rid of all such hindrance, huh like Maria landing the Queen land.
I am facing the same problem...
IRCTC need to improve their susytem... In this case old version was better... atleast I was able to book tickets properly...
To add to above complain I would like to say that IRCTC need to increase session expire time... many time while I wait for next page (because of slow server it takes lot of time) 'Session has expired' message appears... I need to login again and wait for next page to come... it's crap and useless...
I agree with this complaint. I am trying to book a tatkal ticket since last 8 to 10 days. I have faced the every log in broblem one could come across on any given time on any website, during the rush hour of tatkal booking, 8 am to 8:30 am. After my repeated trials the page doesn't show up, if at all it shows up it is not active, the processing of the page ends up into logging off from the site due to the extra time it has taken. Now because of all this junk happening to you regularly one could only doubt these hang ups are all created and are not real but a planned barrier just to keep a common man getting the booking from this site. IRCTC athourities please do something so will be able to use this usefull site for our easy travelling needs.
and now another restriction.. we cant quick book b/w 8am to 9 am.. the only slot where one sane person would be using the feature.. that is to skip 100 pages to book a single ticket with verification image loading crap!
Irctc you are no more than a !
I too agree with the complaint. I doubt, irctc really want to stop people from booking online tickets. Then only they can sell it out to some travel agents and all, for getting commission. Nowadays, even small travel services have very good and efficient online booking web applications. but indian railway, being the biggest public sector firm in india, doesn't have one. its really shame on indian railway. stop the tie up with the irctc and help the passengers...
Scrap Verification code..plese remove it
Verificiation Code is a nightmare for tatkal booking.
There is no way to pass this stage as the image itself is not loading even after half an hour waiting time.

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