Metro Railway — Wrongly Charged at ticket counter and later fined! | |||||
PROBLEM:- I asked for a ticket from Maidan to Tollygunge. The agent gave me 4 INR ticket. The ticket was rejected at exit in Tollygunge. The security was suggestive to settle without fine.He was saying for 2 INR, you would need to pay a fine of 252 INR, almost waiting for a response of bribe proposal from me. I asked him to take me to office.I explained to the agent named CHHOTE RAM, that the metro agent made a mistake and gave me wrong ticket at Maidan station. He asked if I could prove that. I told him I am willing to buy a new ticket.He refused. He and other staff in the office challenged me, saying why I did not check the fare chart before buying the ticket! Point is do we not trust the agents sitting at kiosk? If not why are they there? Why not replace them with vending machines?? And what if I checked the fair from the chart & asked for the right fare, but still the agent makes a mistake and gives a wrong token? HOW do we validate this?? We dont get any receipt and nor is the ticket value printed on the token. Worst he proposed to compromise, with another defaulter who had no money to pay the fine and was waiting. He said you can share the fine between you too! He was not eager to give me a fresh ticket, but was OK for this compromise!! I paid 252 INR FINE(fine receipt no. OT1201732) FOR NO FAULT OF MINE. This is just disgusting! NOTE: I had a exactly same experience as ID: Kaushik1259 (Kaushik Chakraborty) https://www.consumercomplaints.in/my-complaints.htmlrailway-kolkata-west-bengal-c565517.html Same pair of stations which had the same issue with Kaushik !! Wonder if its a scam! Regards Abhirup Sengupta Was this information helpful? | |||||
 2 Comments | |||||
Comments
Railways — Different fare charges
Every weekend I board train 2925 from Ambala city and travel through AC three tier.I take ordinary ticket fom ambala to amritsar for Rs 72 and everytime TT charges me different fare,On[protected] amount was 300
on[protected], amount was 270
on[protected] amount was 290
What is the exact fare? I am confused by railway TTs or they are confuse,
Secondly i do not get Sleeper ticket of second class sleeper from the ticket counter.Why so , I have to pay fine if I am caught travelling in second class sleeper, i am fined.I feel harrassed on this account.
Contact Information
West Bengal
India
India
www.consumercomplaints.in/complaints/metro-railway-kolkata-west-bengal-c565517.html
9903936460
File a Complaint
Metro Railway — Escalator not working for 21 days
Dear Sir,I am a rgeular traveller by metro rail. It has been boticed that for last 21 days that the escalator in Rabindra Sadan is not working & has been removed fro repair. As a result, the gate is closed for public to commute.
It is almost taking 5-8 minutes to reach the gate because of the closure of the gate.
Would request immediate action in the matter so that public do not suffer.
Regards
Krishna