[Resolved] Mobikwik — Fraud | |||
Hi , I tried to recharge my mobikwik account by Rs 222 twice i.e. Rs 444 in total on 28th Sept. But both the times amount was deducted from my account but not credited to the mobikwik account . I have complained or the matter twice to the mobikwik support but no action has been taken TILL NOW!!!! They have provided one phone number or support but it doen't work!! My ticket number is - 89836 Please take some action!! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
18 Comments | |||
Comments
Hi,
I am sending you the bank statement for the two transactions . Please find attached.
Transaction Ids are -[protected] and [protected]
Thanks
Nisha
I am sending you the bank statement for the two transactions . Please find attached.
Transaction Ids are -[protected] and [protected]
Thanks
Nisha
Mobikwik fraud...
Made a payment for my Reliance Netconnect on 28/Dec/2012...later just 2 days before the due date, i learnt, it was never paid to reliance, so i made another payment to reliance using my credit card thru their website. Now, on checking with Mobikwik, on my payment not been paid, they said, ilreay paid adn they gave me some Operator ID...while checking with reliance, they confirmed, never received any payment and if they made, they need transaction ID to track this...i got back to Mobikwik with all the facts as mail attachment... don't know if they even care to reply...
Its pathetic service, guys are fooling people all around the world and customer service is pathetic!! Phone never gets answered, just IVR repetitive prompt being played all the time just like their email response, same repetitive response, without using any intelligence or giving any thought...
Posting here as without any hope, just incase, as above comment has mentioned email ID ([protected]@mobikwik.com), so might possible someone will see...though i have forwarded it to thsi email id as well..[My Mobikwik Ticket ID:150377]
Made a payment for my Reliance Netconnect on 28/Dec/2012...later just 2 days before the due date, i learnt, it was never paid to reliance, so i made another payment to reliance using my credit card thru their website. Now, on checking with Mobikwik, on my payment not been paid, they said, ilreay paid adn they gave me some Operator ID...while checking with reliance, they confirmed, never received any payment and if they made, they need transaction ID to track this...i got back to Mobikwik with all the facts as mail attachment... don't know if they even care to reply...
Its pathetic service, guys are fooling people all around the world and customer service is pathetic!! Phone never gets answered, just IVR repetitive prompt being played all the time just like their email response, same repetitive response, without using any intelligence or giving any thought...
Posting here as without any hope, just incase, as above comment has mentioned email ID ([protected]@mobikwik.com), so might possible someone will see...though i have forwarded it to thsi email id as well..[My Mobikwik Ticket ID:150377]
Mobikwik!!! what in heaven is wrong with you guys!!!????
After a whole story of ocean of problem in payment and recharging failed ...finally Recharge an airtel prepaid card for 255, for which the credited amount is rs 1??? processing fee is 225 and service tax is 28???
Are you kidding me???????
M i seriously paying Rs. 255 to get a recharge of re 1????
Action needs to be taken ASAP against such Fraudulence!
Noni
After a whole story of ocean of problem in payment and recharging failed ...finally Recharge an airtel prepaid card for 255, for which the credited amount is rs 1??? processing fee is 225 and service tax is 28???
Are you kidding me???????
M i seriously paying Rs. 255 to get a recharge of re 1????
Action needs to be taken ASAP against such Fraudulence!
Noni
I GOT A CALL FROM [protected] SAYING IT WAS FROM MOBIKWIK CUSTOMER CARE. HE TOLD ME TO RECHARGE MY A/C WITH RS.1000 TO RECEIVE THE REFUND I WAS SUPPOSED TO GET FROM EBAY(I HAD CANCELLED AN ORDER ON EBAY WORTH RS. 8074). I DID SO AND THEN I RECEIVED A MESSAGE SAYING I HAD MADE A RECHARGE TO [protected]@INDIA.COM WHICH I HAD NOT... I ALSO HAVE RECEIVED A TICKET SAYING I HAVE REQUESTED TO DEACTIVATE MY MOBIKWIK ACCOUNT WHICH I HAVE NOT SENT... WHAT IS GOING ON????
DID SOMEONE HACK INTO MY A/C????
DO SOMETHING... I'm FED UP OF THIS VICIOUS FRAUDULENT CYCLE ...
NOW U OWE ME Rs.9, 074
GIVE ME MONEY BACK... AND DONT DEACTIVATE MY ACCOUNT...
DID SOMEONE HACK INTO MY A/C????
DO SOMETHING... I'm FED UP OF THIS VICIOUS FRAUDULENT CYCLE ...
NOW U OWE ME Rs.9, 074
GIVE ME MONEY BACK... AND DONT DEACTIVATE MY ACCOUNT...
Respected Sir,
I Babita Guliani holding an account in OBC bank from last 20yrs. This is my joint account with my husband and the no. Is [protected]. My home branch is Punjabi Bagh.
Sir, I have a debit card of this bank also. Two day back I received a fake call from someone and he said that he is calling from head branch. He asked for my card details and by mistake I gave him. He did online shopping in your company from my card three times of 8000 which makes total Rs24000.
They made me calls from 3 no. Which are [protected], [protected], [protected] and the time of calling was 5:15pm, 15th Jan 2015.
Sir pls take my matter seriously as whatever we can do is within 24hrs only. Pls help me to stop there shopping delivery.
I need your big support to catch them so that they can't do again as this is a big crime.
Thanking you
Babita Guliani
[protected]- My Mobile no.
I Babita Guliani holding an account in OBC bank from last 20yrs. This is my joint account with my husband and the no. Is [protected]. My home branch is Punjabi Bagh.
Sir, I have a debit card of this bank also. Two day back I received a fake call from someone and he said that he is calling from head branch. He asked for my card details and by mistake I gave him. He did online shopping in your company from my card three times of 8000 which makes total Rs24000.
They made me calls from 3 no. Which are [protected], [protected], [protected] and the time of calling was 5:15pm, 15th Jan 2015.
Sir pls take my matter seriously as whatever we can do is within 24hrs only. Pls help me to stop there shopping delivery.
I need your big support to catch them so that they can't do again as this is a big crime.
Thanking you
Babita Guliani
[protected]- My Mobile no.
Dear Sir,
Kindly note today one of your customer purchase online something through your Online Shopping,
ACTUALLY HE IS A FRAUD MAN & HAVING MOBILE NO. +91 [protected] & SAYING HE IS A MANAGER RANK OFFICER AT STATE BANK OF INDIA AT MUMBAI.
This is our fault when he ask ATM Card No. & Its PIN No. and said I am at SBI Head Office at Mumbai, & after that he shop Rs. 50, 000/- approx from your Online shopping.We have received message from MOBIKWIK.
Our ATM Card No. is 51961900...1517, kindly hold all the transactions from the Said SBI ATM Card.Kindly do the needful in immediate basis and stop all the material he ordered from the above said SBI ATM DEBIT CARD No.
Thanks
Himanshu
+91 [protected]
Kindly note today one of your customer purchase online something through your Online Shopping,
ACTUALLY HE IS A FRAUD MAN & HAVING MOBILE NO. +91 [protected] & SAYING HE IS A MANAGER RANK OFFICER AT STATE BANK OF INDIA AT MUMBAI.
This is our fault when he ask ATM Card No. & Its PIN No. and said I am at SBI Head Office at Mumbai, & after that he shop Rs. 50, 000/- approx from your Online shopping.We have received message from MOBIKWIK.
Our ATM Card No. is 51961900...1517, kindly hold all the transactions from the Said SBI ATM Card.Kindly do the needful in immediate basis and stop all the material he ordered from the above said SBI ATM DEBIT CARD No.
Thanks
Himanshu
+91 [protected]
not credit balance
Dear Sir, I use net banking recharge two times 350 and 350 debit my account INR 700.00. But not received 350.00. Mobile No.[protected] Date 10.03.2015unsuccess recharge
my mobile no [protected] is last 248 rs min plane can't active and no refund my creditrecharge not my cell no. 8973852755
I Cell No. [protected] recharge Rs. 150/- on 18.05.2014 but not credited my cell no. I request 3 time at now. please my above cell no. recharge and conctact my other cell no. [protected].and email address [protected]@gmai.com please.pay rs.100/-to recharge idea prepaid mobile 99243 70502
yet not credited to my mobile[protected] account but debited in my icici bank s b a/c on 1.8.2014-pl revert i had wirtten to you many times but no reply pl revert call me on [protected] uresh bhagatbalance deducted from wallet
sir i had more than 200 bal in my wallet and when i tried to rechrge my no with rs 92 twice, trnsctn failed was shown. bt my bal is deductd twice. i have complained there two times earlier also but no action has been taken.loss of money
I lost rs 5000 mmy rest balance is 10000 it should be 15000rs actually my mobile nunumbr is [protected] plz resolve my complaint.Facebook account of CEO of the company, msg him to resolve immediately
https://www.facebook.com/bipin.singh12%
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