[Resolved]  IRCTC.co.in — money refund as train was cancelled

i have booked a 3rd ac ticket in irctc on 9/10/07 to travel on 13/10/07 by IRCTC.CO.IN bearing
[protected][protected]
transcation id is-[protected]
PNR-Number[protected]
Train Number 8006 Train Name KORAPUT HWH EXP
Date 13- Oct- 2007
From Station DMNJ To station SBP
Reservation upto SBP Boarding point DMNJ
Class 3A No of passengers 1
Charting Status CHART PREPARED
[protected][protected]-
.on the day of journey the train was cancelled due to land slide. i have requested the irctc to refund the money. they have told me (pankaj-customer care) to refund it within 90 days, but did not. now now they are not replying my mail nor receiving any complains rather avoiding the issue by telling contact this person and that person like this. i have spend so much in telephone that the refund will be less than that.
so please take up the case urgently and help me.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir/Madam,

I am a daily passenger in Sirsa Exp.(Train No.4085-86) since last 02 years.I have an MST of A/C chair car coach, my MST No. is[protected]Bhiwani to Shakur Basti) which is valid upto 17.11.2009.

But the problem is that the A/C chair car coach is not available since 31st Oct.09 to till date in the train without any information.Due to traveling in second class coach i am facing a lot o[censored]nconviniance despite that i have advance paid to railway for A/C chair car MST.

So it is requested to you to refund my difference money between A/C chair car MST & Simple MST as soon as possible.

This is my first request to you.In second reminder i'll also send a copy of this request to consumer court.

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