[Resolved]  Bluedart Express — My Insurance bond from Bajaj Allianz is missing &delivered to wrong address..

I am B.Srinivas aged38 yrs..resident of H.no.: 1-1-365/19, Gandhinagar, chikkadpally, Hyderabad-500020. few months back I have taken a Insurance Policy from Bajaj Allianz for my Child B.Saketh Suman and after months also we did not recieve the Main Policy bond to our house.

One day I got a phone call from Mr. Partha Sarathy from jawaharnagar that a document from Bajaj Allianz on Saketh suman & B.Srinivas name has been given by a courier boy to the wrong address instead of mr.Partha Sarathy's related Document..with out checking the document & address his Assistannts has taken the wrong one's and signed in the Blue Dart delivery book ..after few days Mr.Partha Sarathy got his Document back with the Courier executive and he has returned my Document to Blue Dart executive to hand over to my address and it has passed a month but till noe I did not get the delivery of document bearing Courier No:[protected] as given by Partha Sarathy to me..Now I rang up Blue Dart ..Himayathnagar & Customer care Bearing Phone No's :[protected] or 34 &[protected].. There is no proper response and the people who are recieve the phone call has no manners as how to talk with customers..Now my question ..Where are my Documents..?
Please help...
My mobile No. is : + 91- [protected]