[Resolved] Naaptol — Selling of cheap and defective products | |
I bought the item titled, 'EPhone Ultra Slim Multimedia Mobile' priced at INR 4999.00 with INR 200.00 as shipping on October 10. I received the phone on October 15, but it was in a real horrible shape. To my surprise, it was a Chinese Mobile Phone not costing INR[protected] in the market as MRP, whereas they had mentioned the MRP to be INR 14995. I contacted them today on October 16, and they refused all they said. The phone has a very poor battery life, of only 16 hours standby and 1 hours of talktime. When I had spoken to an executive on the phone on no. [protected], they simply told me that they would get back with help from the Technical Support soon. They have mentioned about Refunding the Product over here: http://www.naaptol.com/faces/components/order/trackOrder.jsp# I asked them for refunding my money and now they are refusing to do so. I want to file a complaint against them. My contact no. is [protected]. Could someone please get me back with some help against them ASAP? Was this information helpful? | |
Feb 22, 2017 Complaint marked as Resolved Verified Support Jan 14, 2010 Naaptol Online Shopping Customer Care's response Dear G Nageswararao, we are apologies you, we are very sorry about to inconvenience you, we will solve your problem soon as possible. any query about that please call us we will happy to help you. if you have any proble kindly give reply on [protected]@naaptol.com THANK YOU HAVE A NICE DAY. Verified Support Jan 15, 2010 Naaptol Online Shopping Customer Care's response Dear AshishWe regret the inconvenience caused to you. Our customer care executive will get in touch with you and address your issue with right resolution which would be up to the mark of your satisfaction.Please feel free to contact at [protected]@naaptol.com.You will receive response within 24 hrs of the mail sent. Thanks Customer Care Team Naaptol Verified Support Feb 02, 2010 Naaptol Online Shopping Customer Care's response This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or else you can call on customer care No. [protected].Thank you Naaptol Customer Care. Verified Support May 24, 2010 Naaptol Online Shopping Customer Care's response Dear Customer, We sincerely apologize for the inconvenice caused to you. This is to inform you in order to process your Repalcement.we would require the product which has been recieved at your end. would request you to dispatch the faulty product at the provided address and kindly help us with the courier details so that we can also co-ordinate with the courier company for the same.Also you can contact us on customer care No.[protected]. Hoping to get the details soon to help you in an effective manner. Thanking you in anticipation. Regards, Naaptol Customer Care. Verified Support May 24, 2010 Naaptol Online Shopping Customer Care's response Dear Customer, We sincerely apologize for the inconvenice caused to you. if you face any problem with your product then please contact us on customer care No. [protected]. Thanks and Regards, Naaptol customer care. Verified Support May 25, 2010 Naaptol Online Shopping Customer Care's response Dear Customer, Would request you to kindly provide us with your order number or mobile number so that we can help you effectively on your complaint. You can also reach us at our customer care number i.e. [protected]. Thanking you in anticipation. Regards, Naaptol Customer Care Verified Support Jun 03, 2010 Naaptol Online Shopping Customer Care's response Dear Customer, We sincerely apologise for the inconveniece caused to you. We are working on your complaint and in next 7 to 10 working days you will recieve Usb Cord, warranty card, Manual Book, Free Watch and Battery. Thanking you in anticipation. Regards, Naaptol Customer Care. | |
 230 Comments | |
Comments
please close this shopping web site and this business total Wrong
Naaptol — not received full dish
I received order no 7120159... at my office address... for my wife present... but tomorrow I open the parcel ... a full dish no 8 are not in the parcel... unbeliveble for me bcz naptol jaisi badi or bharosemand compony me bhi aaisa hp sakta hai...Naaptol — Used Product Shipped
I have just received the Maxx Supremo MX844 and I have very very bad experience with naaptol. I got used product which was defected & also no Invoices with the box. I tried to lodge complaint but no one pickup the call. I request to naaptol please exchange with new products which I have ordered.Naaptol — Products not shipped
I buy a 16GB Kingstone pendrive through online shopping via naaptol.com on 21/02/2014. The order ID of the product is 8404941. But I did not get that product. Then I complained to naaptol (complain no[protected] but they did dot give any solution. Please help me.
Dear Sir,
I had purchased a Steel utensil set of 43 items for Rs.2398/- with condition if the item did not find to the standards or disliked, the amount be refunded in case. We had received assignment 15 days ago and it was sub standard therefore after due information and acceptation of refund the item i.e. utinsil set was picked up and returned on 29.4.2016 by one boy whose mobile No was [protected] as written on return slip.Now one Akhdeep Kumar has been harassing and presurising to accept vouchers instead of sending cash. Furthermore behavior of this man is not good. It is requested to return my cash to avoid any legal consequences.
Regards and Thanks
Krishna Verma
D 106 Prashant. Vihar
Nee Delhi 110085
[protected]
I had purchased a Steel utensil set of 43 items for Rs.2398/- with condition if the item did not find to the standards or disliked, the amount be refunded in case. We had received assignment 15 days ago and it was sub standard therefore after due information and acceptation of refund the item i.e. utinsil set was picked up and returned on 29.4.2016 by one boy whose mobile No was [protected] as written on return slip.Now one Akhdeep Kumar has been harassing and presurising to accept vouchers instead of sending cash. Furthermore behavior of this man is not good. It is requested to return my cash to avoid any legal consequences.
Regards and Thanks
Krishna Verma
D 106 Prashant. Vihar
Nee Delhi 110085
[protected]
painter machine problem
dear i have bought a painter machine and it problem with gun point kindly reply me for solution contact number [protected] I am sailing in the same boat.
naaptol is a chronic swindler scammer we consumers must join together to defeat this rogue.
i agree with you i also empathise with you. i know how it feels to be cheated out of hard earned money. the waste of time, the effort.
GOD willing this monster will pay for torturing vulnerable gullible consumers
i want your and all others who have been cheated help, to once and for all finish this evil plaguing our lives-naaptol!
naaptol is a chronic swindler scammer we consumers must join together to defeat this rogue.
i agree with you i also empathise with you. i know how it feels to be cheated out of hard earned money. the waste of time, the effort.
GOD willing this monster will pay for torturing vulnerable gullible consumers
i want your and all others who have been cheated help, to once and for all finish this evil plaguing our lives-naaptol!
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
Naaptol — ORDER no 7177667
HImy project order no is 7177667
I HAVE ORDER IN THIS ORDER CODE IS 1485, BUT YOUR SIDE
GIVE THIS PROJECT WHAT THIS .PALES CHECK YOUR PROJECT
I HAVE SEND U PHOTO PROJECT
my complain your wrong Jewellery project send to me i have attach image all project image