[Resolved] Naaptol.com / Krishna Trader — mobile handsets | |||
Dear Sir, i am mohd mehraj ahmed. I have ordered purchase of Mobile Phone model Boss e Phone 3300 through Naaptol. Order No. is 326480 Dt. 24.04.2010. I received delivery of said mobile phone on 26th April, 2010 at 5.25pm. My Instrument has got one-way communication problem. 26th APRIL, 2010- I called to customer support department on [protected] on 26 the April, 2010. Representative (Customer support executive) asked me to go and visit at Mobile Service Center, if they asked for service, don't give piece for servicing, call us back. I called back to Mr. forget the name on 27th APRIL, 2010, he told me that, you will received call from our office within 48 hours and they will give address for which you have to courier above said defective piece. Vendor Details as per Invoice are as follows : Krishna Traders VAT No. :[protected]V CST No. :[protected]C Invoice No. : 1858023 Seller Ref. No. : 326480 After that I called them and sent them mobile phone by DTDC courier AWB NO .V02827103 in this my lose is RS 5000.. They sent me again defective handsets. Now what I do? I am a student and i have not more money. Please help me I feel very sad about this, new mobile phone getting this trouble in just two days!! I mailed to which I sent on same , 2010. As on date I didn't receive any reply against this mail. Even I didn't get any call from Naaptol side. Every time I called, I got reply that System is down, call after half an hour. Till now I spoke with five different persons namely - 1) Mr. Sayeed Shaibad 2) Anil Ghode 3) Lalit Nalawade 4) Sabin Shekh 5) Forgot name - one lady. I am waiting for favourable reply. If you need any more details from my side, please feel free to call me. Regards, mohd mehraj ahmed [protected] / Alternate cell no. [protected] Was this information helpful? | |||
Feb 26, 2017 Complaint marked as Resolved Verified Support May 31, 2010 Naaptol Online Shopping Customer Care's response Dear Customer, Would request you to kindly provide us with your order number or mobile number so that we can help you effectively on your complaint. You can also reach us at our customer care number i.e. [protected]. Thanking you in anticipation. Regards, Naaptol Customer Care. Verified Support Jun 09, 2010 Naaptol Online Shopping Customer Care's response Dear Customer, We sincerely apologize for the inconvenice caused to you. This is to inform you in order to process your refund we would require the product which has been recieved at your end. If it is dispatched would request you to kindly help us with the courier details so that we can also co-ordinate with the courier company for the same. Hoping to get the details soon to help you in an effective manner. Thanking you in anticipation. Regards, Naaptol Customer Care. | |||
 8 Comments | |||
Comments
Dear Mehraj. Actually unfortuntly we stuked in a net of one of the bigest fraud company... I have taken e phone from naaptol and it was faulty one. We send back it to naaptol for replacement before 6 month, but till date i didnt received back it.
Kindly infromed to your area people about this fraud company Naaptol, so atleast other people may not buy any thing from Naaptol.
Lets hope that consumer court will do some thing in favour of justies.
Mota Mohan C,
Gujarat,
[protected]
Kindly infromed to your area people about this fraud company Naaptol, so atleast other people may not buy any thing from Naaptol.
Lets hope that consumer court will do some thing in favour of justies.
Mota Mohan C,
Gujarat,
[protected]
naaptol.com/krishna trader -tele product 50 ,khatri compound ,elphistone bridge mumbai 40013 — mobile handsets
Dear Sir,i am mohd mehraj ahmed. I have ordered purchase of Mobile Phone model Boss e Phone 3300 through Naaptol. Order No. is 326480 Dt. 24.04.2010. I received delivery of said mobile phone on 26th April, 2010 at 5.25pm.
My Instrument has got one-way communication problem. 26th APRIL, 2010-
I called to customer support department on [protected] on 26 the April, 2010. Representative (Customer support executive) asked me to go and visit at Mobile Service Center, if they asked for service, don't give piece for servicing, call us back. I called back to Mr. forget the name on 27th APRIL, 2010, he told me that, you will received call from our office within 48 hours and they will give address for which you have to courier above said defective piece.
Vendor Details as per Invoice are as follows :
Krishna Traders
VAT No. :[protected]V
CST No. :[protected]C
Invoice No. : 1858023
Seller Ref. No. : 326480
After that I called them and sent them mobile phone by DTDC courier AWB NO .V02827103 in this my lose is RS 5000.. They sent me again defective handsets. Now what I do? I am a student and i have not more money. Please help me
I feel very sad about this, new mobile phone getting this trouble in just two days!!
I mailed to which I sent on same , 2010. As on date I didn't receive any reply against this mail. Even I didn't get any call from Naaptol side.
Every time I called, I got reply that System is down, call after half an hour.
Till now I spoke with five different persons namely -
1) Mr. Sayeed Shaibad
2) Anil Ghode
3) Lalit Nalawade
4) Sabin Shekh
5) Forgot name - one lady.
I am waiting for favourable reply. If you need any more details from my side, please feel free to call me.
Regards,
mohd mehraj ahmed
[protected] / Altern
Dear Sir,
i am Pawan Kumar Dubeu. I have ordered purchase of Mobile Toch P Phone i+++9 through Naaptol.
My Phone Desply will be Craish in month of July.so i will contact your customer services no. [protected]. He was give me service center address. Address is Mangesh Industriial Estate A -2, Chelar Nagar Near -Nahur Village Bhandup West Bomby.
After that I will sent them mobile phone by Blue Dart Express Limited & my customer code:-113260 on 12/07/10.
Till now I spoke with defferent different persons, but he was ask to me you give me your order no& bill no.But
Carently i have no any details because i will loss my order/bill no.
So,
Dear Sir/Mam
Plz... help me & reply me as soon as possible.
am vating for your response?
Vendor Details: Krishna Traders
Blue Dart Curier Services.
Regards,
Pawan Kumar Dubey
[protected], [protected], [protected].
i am Pawan Kumar Dubeu. I have ordered purchase of Mobile Toch P Phone i+++9 through Naaptol.
My Phone Desply will be Craish in month of July.so i will contact your customer services no. [protected]. He was give me service center address. Address is Mangesh Industriial Estate A -2, Chelar Nagar Near -Nahur Village Bhandup West Bomby.
After that I will sent them mobile phone by Blue Dart Express Limited & my customer code:-113260 on 12/07/10.
Till now I spoke with defferent different persons, but he was ask to me you give me your order no& bill no.But
Carently i have no any details because i will loss my order/bill no.
So,
Dear Sir/Mam
Plz... help me & reply me as soon as possible.
am vating for your response?
Vendor Details: Krishna Traders
Blue Dart Curier Services.
Regards,
Pawan Kumar Dubey
[protected], [protected], [protected].
Dear Sir,
i am Sandeep Sagar. I have ordered purchase of Mobile Phone model Boss e Phone 3300 through Naaptol. Order No. is 222552 Dt. 20.03.2010. I received delivery of said mobile phone on 20th April, 2010 at 145.25pm.
My Instrument has got one-way communication problem. 20th APRIL, 2010-
I called to customer support department on [protected] on 21 the April, 2010. Representative (Customer support executive) asked me to go and visit at Mobile Service Center, if they asked for service, don't give piece for servicing, call us back. I called back to Mr. forget the name on 21th APRIL, 2010, he told me that, you will received call from our office within 48 hours and they will give address for which you have to courier above said defective piece.
After that I called them and sent them mobile phone by Trackon courier AWB NO .[protected] in this my lose is RS 5000.. They sent me again defective handsets. Now what I do? I am a student and i have not more money. Please help me
I feel very sad about this, new mobile phone getting this trouble in just two days!!
I mailed to which I sent on same, 2010. As on date I didn't receive any reply against this mail. Even I didn't get any call from Naaptol side.
Every time I called, I got reply that System is down, call after half an hour.
Till now I spoke with five different persons namely -
1) Mr. Sayeed Shaibad
2) Anil Ghode
3) Lalit Nalawade
4) Sabin Shekh
5) Forgot name - one lady.
I am waiting for favourable reply. If you need any more details from my side, please feel free to call me.
Regards,
Sandeep
C/o.Dr.Ajay Goel
Goel Orthopaedic Centre
SCF 15-16, PWD B&R Store Land, Opp DRDA, Gohana Road,
Jind(HARYANA), Pin No.:-126102
Phone.:[protected]
Mobile No.:-[protected]
i am Sandeep Sagar. I have ordered purchase of Mobile Phone model Boss e Phone 3300 through Naaptol. Order No. is 222552 Dt. 20.03.2010. I received delivery of said mobile phone on 20th April, 2010 at 145.25pm.
My Instrument has got one-way communication problem. 20th APRIL, 2010-
I called to customer support department on [protected] on 21 the April, 2010. Representative (Customer support executive) asked me to go and visit at Mobile Service Center, if they asked for service, don't give piece for servicing, call us back. I called back to Mr. forget the name on 21th APRIL, 2010, he told me that, you will received call from our office within 48 hours and they will give address for which you have to courier above said defective piece.
After that I called them and sent them mobile phone by Trackon courier AWB NO .[protected] in this my lose is RS 5000.. They sent me again defective handsets. Now what I do? I am a student and i have not more money. Please help me
I feel very sad about this, new mobile phone getting this trouble in just two days!!
I mailed to which I sent on same, 2010. As on date I didn't receive any reply against this mail. Even I didn't get any call from Naaptol side.
Every time I called, I got reply that System is down, call after half an hour.
Till now I spoke with five different persons namely -
1) Mr. Sayeed Shaibad
2) Anil Ghode
3) Lalit Nalawade
4) Sabin Shekh
5) Forgot name - one lady.
I am waiting for favourable reply. If you need any more details from my side, please feel free to call me.
Regards,
Sandeep
C/o.Dr.Ajay Goel
Goel Orthopaedic Centre
SCF 15-16, PWD B&R Store Land, Opp DRDA, Gohana Road,
Jind(HARYANA), Pin No.:-126102
Phone.:[protected]
Mobile No.:-[protected]
Dear Dir,
I am Caleb Lalawmawia Renthlei from Mizoram State India. I ordered Spy Pen 16GB order No. 1303837 Dt. 3/02/2011. Booking P.O. is - Vaishi Post Office.
So, the item was delivered to me on dt. 21/02/2011 (Monday). The vendor is Krishna Traders (Naaptol - IBEX). And the Seller Name Krishna Traders. Seller Ref. No. 1303837.
Then I received the the percfel and I have paid the cost and vpp charge of total- Rs. 1745/-. But when i open the parcel, only the driver CD is there and no Spy Pn 16GB.
What will i do...?
So, i regquest your kind consideration and necessary action please.
[protected] (mobile no)
I am Caleb Lalawmawia Renthlei from Mizoram State India. I ordered Spy Pen 16GB order No. 1303837 Dt. 3/02/2011. Booking P.O. is - Vaishi Post Office.
So, the item was delivered to me on dt. 21/02/2011 (Monday). The vendor is Krishna Traders (Naaptol - IBEX). And the Seller Name Krishna Traders. Seller Ref. No. 1303837.
Then I received the the percfel and I have paid the cost and vpp charge of total- Rs. 1745/-. But when i open the parcel, only the driver CD is there and no Spy Pn 16GB.
What will i do...?
So, i regquest your kind consideration and necessary action please.
[protected] (mobile no)
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
2335
Pending
0
Resolved
1285
+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
Naaptol.com / Krishna Trader — defective handsets
respected siri bought a mobile phone by internet from naaptol.com . they sent me a defective handsets , after that i called them and sent them mobile phone by courier in this my lose is RS 5000 .. they sent me again defective handsets . now what i do ? i am a student and i have not more money ..please help me
thank you
regard
mohd mehraj