Particulars of the defective battery were conveyed to Product Advisory: Nokia BL-5C battry on 17th August, 2007 after the the company gave mass publicity of their policy to provide free replacement to the owners of Nokia cellphones. Replacement of the battery is still awaited.
I have purchased nokia mobile 1600 in. last february
when charging the phone was very heet with in 15 minutes so pleash arange the exange battroy pleash action emmidiatly
yours faith fully
I had registered the 26 digit battery number on 16th august 2007 but till date I had not received the replaced battery. I had visited to nokia service center but they are saying it will come to you by courier within 15 days from the date of registration, but till date the same is not done. Anyone suggest.
To whom it may concern
I registered my battery for replacement on your web.(Battery No. 0670400363563N231623004279) But still I have not get any information to replace the battery. when i call on your Nokia no. they advised me to wait for some time. But now more that one and hald months have been passed and being registered of web I can not change it from any local nokia care shop. If you do not care of my compaint I will go to the cosumer forum because I am being tensed now.
Amit Kumar Tiwari
I had a faulty BL 5C battery and already i had registered online but still im not getting any response from NOKIA.So i will be pleased if any sort of help regarding it is forwarded to me.
Battery identification number: 0670400363563N317513109716
Surprised……how a company like Nokia provides customer
Please note! To determine if your battery is part of
the Nokia BL-5C product advisory, please visit
www.nokia.com/batteryreplacement for more information
and further instructions
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Above battery beariung sl no0670400363563 N451713106480 was accepted by Nokia for replacement with a new one. Lastly on contacting over their given contact no 08030303838 I was i9nmformed that the battery has been despatched through a courier and you will be receiving within a week time. fifteen days lapse I did not received that battery. Now when I an trying to contact them over that no getting voice massage that" CALL CANNOT BE MADE THANK YOU" . Now where I shall contact and to whom.
i have submit complaint of my nokia battery no. 0670400363563n304613108500 before approx 15 days & i have withdraw my battery from my mobile for safty point of view but no any reply/ replacement recd till date from nokia co. i am suffering from very problem for any call. kindly send replacement of battery & also confirm on my e.mail address & phone .
I have Nokia 3120 mobile with BL-5c battery.
I have registered my battery no twice online for replacement as per the advertisement but still it is not replaced. As per the public advertisement in news paper i have visited thrice at nearest nokia care centre ( Herry communications,85 Nalanda complex, Nr Mansi Tower, Premchandnagar, Ahmedabad) but the response is that the company is providing 75 batteries and that too on saturday only between 11 to 12. And stock gets exhausted before 11.
I was planning for buying a new nokia mobile but after experiencing nokia's service i have changed my plan.
I hope widsom prevails in nokia company.
Waiting for favourable response.
I had filled an online form for replacing my Nokia-phone's BL-5C battery which was found defective, on checking through Nokia website. The request was sent long back in Aug 2007, but I haven't got any kind of response from Nokia till date. What should I do?
hello, this is itishree from orissa, bhubaneswar. i am using nokia cell ,model:6030 and type :RM-74,my battery was found faulty..and i had registered for that few months back from my home....till now i have not got the new battery...whereas many people have got their replaced one...so i am requesting you to kindly consider my complaint...
hi this is sunil kumar,
im using nokia cell phone, but my battery is folty,
my battery no. is BL-5C
Code no 0670400363563M523322802676
complaint giving before two month ago. but till now
i dont get replace battary.
then i will request u please see my complaint .
kindly concider my request please.
My nokia battery no. is BL-5C
Imade complaint to '5555" ON 18TH AUGUST 2007. They sms me that "They will get back to me soon my address". But no body contacted me till date.Sender mobile no. was 9822078000. Now they are not receiving any sms.
kindly change my Battery . Do not wait for any mishappening to occour.ASHOK KUMAR-D121, SECTOR-20 NOIDA 201301.
I had bought a nokia handset with BL 5C battery No 0670400363563N272213106844 on 18.9.2006 from PLus 91 communication; Bittan Market ;Bhopal. On knowing about the facts of BL 5C battery I had sent a SMS in August 2007 and also registered on the Nokia website in Sept '07 for replacement when the warranty period was on.There has been no replacement of my battery and the above mentioned dealer says that since we have sent a online request he cannot do anything.The name of the dealer /staff,I had been dealing with is Jeetu and the phone number is 0755-2460909.Please help as I am a senior citizen and I am tired of taking the rounds of the dealer.Thanks.
D-110 Bhojpal Estate Bldg
E-8, Bhopal. (M.P)