[Resolved]  Oxicash — Account got debited from my oxicash account but not received the currency

I Ramesh Babu M, I am registered user with oxicash(Mobile recharge, pay bills, travels) service provider. I have rechared my oxicash account with 60 Rs by using my online banking service. But when I tried to use that 60Rs to recharge my mobile from my oxicash wallet, I got a error and the amount got debited from my oxicash account, I have not received any currency to my mobile. I have sent somany mails to customer care but I am not getting any response from their side. Please help me on this issue.
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Aug 14, 2020
Complaint marked as Resolved 
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The same problem was faced by me when i had attempted to topup my Airtel mobile with 222/- through Oxicash. The PIN is received was invalid. This happened on 14th October. I had emailed them the next day about the problem, and i had received a call on 18th when i was told that this matter would be taken care of within a day. I was also given a complaint ID for future reference.
I did not receive any response thereafter. I had emailed thrice between 19th October and 28th October - on the last email i had mentioned that legal action might be taken. I received a call the very next day (29th) and spoke with a representative who wanted to know what the problem was all about. Upon giving him the same complaint ID, he said that this matter would be taken care of within 2 days!

The conversations were very unprofessional and in local language with complete absence of politeness! I had sent several emails, but none were responded (although read receipts of emails were received)

The account balance in oxicash.in shows the amount had been debited. I have no clue where this money is right now! Have i lost this 222/- ? I am really surprised and frustated with the services provided by Oxicash.

Hope this matter is solved as soon as possible!
In OxiCash, no money is lost ever. If you lodge a complaint thru their Feedback system, called customer care, or written an email to [protected]@myoxigen.com your isues would have been resolved within 24 hours. Please do that if not yet done and you will feel the difference.

SUSHMA AGENCIES — NOT ABLE TO TOP UP MY CRAZY KART ACCOUNT THROUGH OXICASH PAYMENT MODE

Sir i m a regostered user of Oxicash wallet.
Sir yesterday only i topped up my Oxicash wallet and after that i tried to top up my Crazy Kart ( online game, website " crazykart.in") account as there was option for oxicash as for the payment mode.
i followed all instructions to top up my Crazy Kart account but when i filled all my mobile no. n password and then clicked on " Pay/Create Now" on your online website, an internet server error came "HTTP 500".
Please see to this matter and solve this matter as soon as you can.

If you cant understand then follow these steps and u will understand the problem:
1) Log on to www.crazykart.in
2) Sign in using your zapak email id and password or create it.
3) Then click on Buy Cash Points.
4) A page will occur in which you have to choose of how much Rupees you want to Top Up your Crazy Kart Account. ( I selected Rs. 100) You select any option, its your choice. And then click on continue.
5) After that 1 page will occur in which you have to fill form. And then click continue.
6) Now the page will occur where you have to choose Payment Mode. ( I choose " oxicash " ) Plz choose Oxicash because in that payment mode there is a problem so that you can see. Then click CONFIRM.
7) One page will come where we have to give our mobile no. and pass. ( I gave ) After writing the mobile no. and pass, Click " Pay/Create Now ".

Now sir plz see this line--- Here only after clicking on " Pay/Create Now " an internet server error comes " HTTP 500 ". Plz do the following steps and you will konw my problem. And plz send your reply to " [protected]@yahoo.co.in " as soon as possible with the solution please.
Sir i m a regostered user of Oxicash wallet.
Sir yesterday only i topped up my Oxicash wallet and after that i tried to top up my Crazy Kart ( online game, website " crazykart.in") account as there was option for oxicash as for the payment mode.
i followed all instructions to top up my Crazy Kart account but when i filled all my mobile no. n password and then clicked on " Pay/Create Now" on your online website, an internet server error came "HTTP 500".
Please see to this matter and solve this matter as soon as you can.

If you cant understand then follow these steps and u will understand the problem:
1) Log on to www.crazykart.in
2) Sign in using your zapak email id and password or create it.
3) Then click on Buy Cash Points.
4) A page will occur in which you have to choose of how much Rupees you want to Top Up your Crazy Kart Account. ( I selected Rs. 100) You select any option, its your choice. And then click on continue.
5) After that 1 page will occur in which you have to fill form. And then click continue.
6) Now the page will occur where you have to choose Payment Mode. ( I choose " oxicash " ) Plz choose Oxicash because in that payment mode there is a problem so that you can see. Then click CONFIRM.
7) One page will come where we have to give our mobile no. and pass. ( I gave ) After writing the mobile no. and pass, Click " Pay/Create Now ".

Now sir plz see this line--- Here only after clicking on " Pay/Create Now " an internet server error comes " HTTP 500 ". Plz do the following steps and you will konw my problem. And plz send your reply to " [protected]@yahoo.co.in " as soon as possible with the solution please.

SUSHAMA AGENCIES — Top Up Problem

Sir i m a regostered user of Oxicash wallet.
Sir yesterday only i topped up my Oxicash wallet and after that i tried to top up my Crazy Kart ( online game, website " crazykart.in") account as there was option for oxicash as for the payment mode.
i followed all instructions to top up my Crazy Kart account but when i filled all my mobile no. n password and then clicked on " Pay/Create Now" on your online website, an internet server error came "HTTP 500".
Please see to this matter and solve this matter as soon as you can.

If you cant understand then follow these steps and u will understand the problem:
1) Log on to www.crazykart.in
2) Sign in using your zapak email id and password or create it.
3) Then click on Buy Cash Points.
4) A page will occur in which you have to choose of how much Rupees you want to Top Up your Crazy Kart Account. ( I selected Rs. 100) You select any option, its your choice. And then click on continue.
5) After that 1 page will occur in which you have to fill form. And then click continue.
6) Now the page will occur where you have to choose Payment Mode. ( I choose " oxicash " ) Plz choose Oxicash because in that payment mode there is a problem so that you can see. Then click CONFIRM.
7) One page will come where we have to give our mobile no. and pass. ( I gave ) After writing the mobile no. and pass, Click " Pay/Create Now ".

Now sir plz see this line--- Here only after clicking on " Pay/Create Now " an internet server error comes " HTTP 500 ". Plz do the following steps and you will konw my problem. And plz send your reply to " [protected]@yahoo.co.in " as soon as possible with the solution please.
same problem happens to me today...i have just created an account and try for 15 rupees 2 times..first time error message comes recharge failed and again second time same error but money has been deducted from my account...then i try after 2-3 hours and recharge with rs.10 and again the same problem..i have complaints 3 times already in 1 day then they say i have to wait 2 days...lets see..
same problem with me. i have recharged with 220 for bsnl. msg came cannot be processed due to server maintanance. but my balance is deducted. i didnt even get the conformation msg on my mobile. is there any customer care number?

plz help me out
General problem with online payments systems..
good evening sir,
mai oxicash ka retailer hu mainae aaj(03/09/2009) tata indicom ka 25/- ka recharge kiya tha jo success nahi hua tha..mera oxicash ewallet i.d[protected] hai.sir is ewallet i.d se mera transaction hua tha jo success nahi hua tha.mera mobile number [protected] hai.sir vo 25/- mere account mai credit kar dijyaga.aapki bahut bahut meharbani hogi.

abhimanyu galhotra
abhi.abhi.[protected]@gmail.com
[protected]
good evening sir,
mai oxicash ka retailer hu mainae aaj(14/09/2009)idea ka 25/- ka recharge kiya tha jo success nahi hua tha..mera oxicash ewallet i.d[protected] hai.sir is ewallet i.d se mera transaction hua tha jo success nahi hua tha.mera mobile number [protected] hai.sir vo 25/- mere account mai credit kar dijyaga.aapki bahut bahut meharbani hogi.

abhimanyu galhotra
abhi.abhi.[protected]@gmail.com
good morning sir,
mai oxicash ka retailer hu mainae kal(14/09/2009) ko idea ka 25/- ka recharge kiya tha jo success nahi hua tha..mera oxicash ewallet i.d[protected] hai.sir is ewallet i.d se mera transaction hua tha jo success nahi hua tha.mera mobile number [protected] hai.sir vo 25/- mere account mai credit kar dijyaga.aapki bahut bahut meharbani hogi.please cr.my account as soon as possible.

abhimanyu galhotra
abhi.abhi.[protected]@gmail.com
good evening sir,
mai oxicash ka retailer hu mainae kal(14/09/2009)idea kae number par 25/- ka recharge kiya tha jo success nahi hua tha..mera oxicash ewallet i.d[protected] hai.sir is ewallet i.d se mera transaction hua tha jo success nahi hua tha.mera mobile number [protected] hai.sir mere number par confirmation ka message bhi nahi aya tha.sir vo 25/- mere account mai credit kar dijyaga.aapki bahut bahut meharbani hogi.please cr.my amount as soon as possible.


abhimanyu galhotra
abhi.abhi.[protected]@gmail.com
good evening sir,
mai oxicash ka retailer hu mainae(14/09/2009)idea kae number par 25/- ka recharge kiya tha jo success nahi hua tha..mera oxicash ewallet i.d[protected] hai.sir is ewallet i.d se mera transaction hua tha jo success nahi hua tha.mera mobile number [protected] hai.sir mere number par confirmation ka message bhi nahi aya tha.sir vo 25/- mere account mai credit kar dijyaga.aapki bahut bahut meharbani hogi.please cr.my amount as soon as possible.
good morning sir,
mai oxicash ka retailer hu mainae(02/10/2009)ek number per([protected]) kae number par 31/- ka recharge kiya tha jo success nahi hua tha..mera oxicash ewallet i.d[protected] hai.sir is ewallet i.d se mera transaction hua tha jo success nahi hua tha.mera mobile number [protected] hai.sir mere number par confirmation ka message bhi nahi aya tha.sir vo 31/- mere account mai credit kar dijyaga.aapki bahut bahut meharbani hogi.please cr.my amount as soon as possible.
Maine rs.30 ka ek idea recharge kiya tha [28/10/2009] tha.jo abhi tak castumar ko prapt nahi hue hai.
This email is with the reference to "recharge through pin". I, mayank kumar verma, oxicash user have recharged my prepaid mobile ([protected]) with oxicash pin of "rupees 17" two times but both pins are not working.
The pins are as follows:
1st PIN:09980515********
pin no:54480000******
2nd PIN:17740419*********
pin no:54480000******
both the pins are not working.
good morning sir,
mai oxicash ka retailer hu mainae(30/12/2009)ek recharge kupan MTNL Trump ka tha jo success nahi hua tha..mera oxicash ewallet i.d[protected]hai.sir is ewallet i.d se mera transaction hua tha jo success nahi hua tha.mera mobile number [protected] hai.sir mere number par confirmation ka message bhi nahi aya tha.sir vo 31/- mere account mai credit kar dijyaga.aapki bahut bahut meharbani hogi.please cr.my amount as soon as possible
good morning sir,
mai oxicash ka retailer hu mainae(30/12/2009)ek recharge kupan 100 ka MTNL Trump ka tha jo success nahi hua tha..mera oxicash ewallet i.d[protected]hai.sir is ewallet i.d se mera transaction hua tha jo success nahi hua tha.mera mobile number [protected] hai.sir mere number par confirmation ka message bhi nahi aya tha.sir vo 31/- mere account mai credit kar dijyaga.aapki bahut bahut meharbani hogi.please cr.my amount as soon as possible
aap OxiCash customer Care: 0124 – 4424111 number par baat kro


all the best
sir mera naam rozen ahmad hai
mera account nomber hai- [protected]
mere account mai -27 rupees hai
maine abhi 08/01/2011 ko raat 21:30 minute per 3 recharge kiya tha
uske baad mera account khul nahi raha pleasemera account password forgot kar do

urgent please please please

abhi abhi abhi

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