[Resolved] Paytm Online Recharge — refund failed | |||
SIR, AS YOU CAN SEE THE ASSURANCE GIVEN BELOW, BUT AMOUNT OF RS.400, AFTER 15 DAYS, HAS NOT BEEN REFUNDED TO MY SBI ACCOUNT. KINDLY LOOK INTO THE MATTER AND RESOLVE IT AS EARLY AS POSSIBLE. PLEASE INFORM ME VIA MY E-MAIL. THANK YOU. Ankita Chauhan, Mar 03 11:53 (IST): Dear Customer, We regret that your recharge request on Paytm was unsuccessful. This recharge failed because of a temporary technical error at operator end. Amount of has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com. You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer. To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html Should you require any other assistance, please do let us know. Regards, Ankita Chauhan Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
11 Comments | |||
Comments
I have recharge my mobile no ([protected]) BSNL circle Madhya Pradesh on[protected] throught paytm.Com but I have not received recharge amount yet. Same has been deducted from my saving account vide bank reference No (IG[protected] .Please recharge it or refund my amount as soon as soon possible.
reference No - (IG[protected]
date - 03.09.2011
amount - 110/-
reference No - (IG[protected]
date - 03.09.2011
amount - 110/-
Dear Customer,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Please let us know the mobile number and the recharge amount that you had tried on Paytm.com and mail it to [protected]@paytm.com so that we can check the details of your transaction and resolve your query.
Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Please let us know the mobile number and the recharge amount that you had tried on Paytm.com and mail it to [protected]@paytm.com so that we can check the details of your transaction and resolve your query.
Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
25/03/2012
sir,
sub: refund failed (order no[protected] to recharge TATA SKY DTH )
As you can see the assurance sent by the team of paytm on 03/03/2012. I have initiated the amount of rs.400/- To transfer to my sbi account on the same date mentioned above. But more than 20 days passed but I have neither received the amount nor any response from the bank or the team paytm. If still I don't get the amount back from bank then please tell me how can I get it back.I am a regular customer of yours(paytm) for a long period of time.So far as refund is concerned, I have deep faith in paytm.I know my money is safe. Please reverse it to my cash patm for future usage, if possible..Also, give your phone no., so that problem gets the solution quickly. Thanking you
Dear customer,
we regret that your recharge request on paytm was unsuccessful. This recharge failed because of a temporary technical error at operator end.
Amount of has been refunded to your paytm cash balance. The paytm cash can be used for your next recharge or any other order at paytm.Com.
You always have the option to transfer paytm cash to same credit card or bank account, just visit the "order status" page and click on initiate transfer.
To know more about paytm cash you may visit http:/Www.Paytm.Com/What-is-paytm-cash.Html
should you require any other assistance, please do let us know.
Regards,
ankita chauhan
sir,
sub: refund failed (order no[protected] to recharge TATA SKY DTH )
As you can see the assurance sent by the team of paytm on 03/03/2012. I have initiated the amount of rs.400/- To transfer to my sbi account on the same date mentioned above. But more than 20 days passed but I have neither received the amount nor any response from the bank or the team paytm. If still I don't get the amount back from bank then please tell me how can I get it back.I am a regular customer of yours(paytm) for a long period of time.So far as refund is concerned, I have deep faith in paytm.I know my money is safe. Please reverse it to my cash patm for future usage, if possible..Also, give your phone no., so that problem gets the solution quickly. Thanking you
Dear customer,
we regret that your recharge request on paytm was unsuccessful. This recharge failed because of a temporary technical error at operator end.
Amount of has been refunded to your paytm cash balance. The paytm cash can be used for your next recharge or any other order at paytm.Com.
You always have the option to transfer paytm cash to same credit card or bank account, just visit the "order status" page and click on initiate transfer.
To know more about paytm cash you may visit http:/Www.Paytm.Com/What-is-paytm-cash.Html
should you require any other assistance, please do let us know.
Regards,
ankita chauhan
sub: refund failed (order no[protected] to recharge TATA SKY DTH )
As you can see the assurance sent by the team of paytm on 03/03/2012. I have initiated the amount of rs.400/- To transfer to my sbi account on the same date mentioned above. But more than 30 days passed but I have neither received the amount nor any response from the bank or the team paytm. If still I don't get the amount back from bank then please tell me how can I get it back.I am a regular customer of yours(paytm) for a long period of time.So far as refund is concerned, I have deep faith in paytm.I know my money is safe. PLEASE SEND ME BANK TRANSACTION DETAILS SO THAT I CAN CONTACT TO THE BANK. Thanking you
Dear customer,
As you can see the assurance sent by the team of paytm on 03/03/2012. I have initiated the amount of rs.400/- To transfer to my sbi account on the same date mentioned above. But more than 30 days passed but I have neither received the amount nor any response from the bank or the team paytm. If still I don't get the amount back from bank then please tell me how can I get it back.I am a regular customer of yours(paytm) for a long period of time.So far as refund is concerned, I have deep faith in paytm.I know my money is safe. PLEASE SEND ME BANK TRANSACTION DETAILS SO THAT I CAN CONTACT TO THE BANK. Thanking you
Dear customer,
recharge successful but balance not successful
sir, I recharged [protected] on 8-9-2014 at 8:25 pm my order no is[protected].it say successful but balance not successful on my number and balance has deducted from my account.recharge is pending
i had done a recharge of Rs 175 on a prepaid number i.e [protected]... but the recharge is still pending and the balance is deducted from my account. I Have recharge my mobile no:[protected] BSNL network Tamilnadu on 20/10/2016 throught paytm.com. But recharge is fail .Rs:53/- Same has been deducted by saving account. Pls refund or recharge the same.Details as given below.
Ticket ID No:[protected]U541 WAAR
Order No:[protected]
Payment Mode:HDFC Bank
Ticket ID No:[protected]U541 WAAR
Order No:[protected]
Payment Mode:HDFC Bank
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PayTM — online recharge failure
I have recharge my mobole no ([protected]) vodafone circle Andhra Pradesh on[protected] throught paytm.Com but I have not received recharge amount yet. Same will be deducted from my saving account.Please recharge it or refund my amount as soon as soon possible.The Tranactions details of my payment is
Ticket No :[protected]
Registered user : [protected]
Mobile operator : Vodafone
Mobile number : [protected]
Recharge amount : 222.0
Payment mode : Hdfc Debit Card
Transaction date : 05-sep-2011 around 10:20 am