[Resolved]  Pizza Hut — Service Tax

Address:

Bangalore, Karnataka

This is a Complaint against Pizza Hut, locate in Mantri Square mall , Malleswaram, Bangalore.

On top of the regular food charges- we were charged for service - at 10% of total food cost.
Service tax at 4.9% on top of the service charge was levied on our bill.
The 4.9% was on the entire bill , not the service charge.

It is my understanding that, as per govt rules- even though they had A/C, since they didn't serve us alcohol in the restaurant - they shouldn't have charged us service charge/tax.

Hence I'd like to raise a complaint against them.
On confronting the manager- he said it was because of the A/C and wasnt ready to remove the charge.