Pizza Hut India Complaints & Reviews

AN ORDER TO PIZZA HUT FOR 2 PIZZAS AND A GARLIC BREAD FOR MY FRIENDS WAS DONE AT 6.40 PM. BUT THE LADY TOOK THE ORDER AND I DID SPELL EVERY LETTER IN THE ADDRESS.WE WERE WAITING AND WAITING AND WAITING TILL 7.30. I CALLED BACK TO FIND THE STATUS AND IT SEEMS THEY CANCELLED THE ORDER. THEY DIDNT EVEN HAVE THE COURTESY TO CALL AND INFORM US ABOUT IT. THEY LEFT ME ASHAMED IN FRONT OF MY GUESTS. AND ABOVE ALL THEY WERE NOT EVEN SORRY ABOUT THEIR...

i ordered a veg pan 4 all pizza (at wakad)with pizza hut home delivery help line 39883988 at 7.45 pm on 4th april,2011 (from the number-[protected]). After 10 mins i received a call back from them informing that they will be able to deliver the pizza after 1 hour...when the pizza was not delivered till 9 pm i called them back to inquire about the order...any Mr Mudassar picked the call and said they will call right back....after 10 mins, when...

ITS MY BIRTHDAY AND WE WENT TO PIZZA HUT ,ROJOURI GARDEN,WITH MY FAMILY AND FRIENDS,WE ORDERED TUSCANI SINGLES,AND CHEESE PIZZA FOR THE CHILDREN WHICH WAS OVER COOKED THAT CANT BE EATEN BY THE CHILDREN.AND THE RED SAUSE PASTA WAS NOT COOKED WELL.WE HAVE JUST LEAVE THE FOOD AND WENT TO SOME OTHER PLACE.IT WAS DISCUSTING.THE FOOD QUALITY WAS NEVER LOW AS THIS..WE WERE SO DEPRESSED....

I had ordered one chicken sausage and one garlic bread exotica as TAKE AWAY from Pizza Hut at Kammanahalli, Bangalore. They charged me for the above mentioned items. But when i came home and opened the package they had given me a small chicken pizza and simple garlic cheese bread both of which cost very less than the amount i had paid. As i stay far from the shop i couldnt not go back and report this....

Please see the receipt. I am not able to justify how come they charge Service tax and VAT both on 860 Rs. It seems to be either government is wrong or Pizza Hut is looting people, In latter case a police complaint should be filed against them.

thanks
Dileep...

Twice, I have faced issues with Pizza Hut Delivery:
1. First time, the pizza delivery boy came without any change. So he basically over charged us for the Pizzas by close to Rs. 100/-.
2. The second time, the delivery time was close to 1.25 hours. We called back after 45min of placing the order and the call center informed us that the delivery was already on its way(It was dispatched 10 min prior to the call). After 10 min (the...

I ordered veg pasta arrabiatta from Pizza Hut in Janpath, and after a few bites discovered that there was a large (knuckle size) piece of porcelain in my pasta. I called Pizza Hut and they said they would send a replacement. Forty minutes later no food had arrived. So I called again and they said they couldn't trace my order. Shameful standards of service, I will never order from them again.
Regards, Ammu...

hey have charged me more tax on my bill.
My bill was:-
Sub total =632.00
Service Charge 10% =63.20
VAT @12 % =86.90
Total =782.00
They are charging high taxes from the customers.
kindly take some action on this issue ASAP....
As per my knowledge they should charge only vat.I had to pay additional 10%. i want to claim that amount.my email id ajay.[protected]@gmail.com...

Can Pizza Hut charge Service charge and Vat charges both?
My Bill :-
Sub Total 632.00
Service Charge @ 10% 63.20
VAT @ 12.50 % 86.90
Total =782.00
They are charging more from the customers.
Kindly see to this issue ASAP.
Thank you....

Hi,
We ordered pizza yesterday from Pizza Put in Sector 20 Dwarka @ 8:30 PM. We also had a coupon which said that if we ordered one medium pizza then the other would be free. This was an insert we got in yesterday's morning newspaper.

Firstly, the person who took the order did not understand the offer and was confusing us by saying that he is not sure whether any such offer has been offered by pizza hut. Then my...

Bill No: 24767, POS: 98
Date/Time:[protected]/ 21:05

I had guests at home. So we decided to order Pizza from Pizza Hut & our Guests were charged up. Srinivas from BDA complex (Banashankari, Bangalore) Center took my order.
In spite of asking him repeatedly, if the quantity that I was ordering was sufficient, he said the non-veg pizza was good enough for 3 people. It was such an embarrassment when we took...

PIZZA ORDERED AT 7.45PM TO BE DELIVERED BY 9PM

TILL 10.30PM THEY KEPT LIEING THAT PIZZA IS ON WAY FINALLY WHEN I CALLED THE SAID PIZZA

IS NOT READY AND WILL BE DELIVERED IN NEXT 15MINUTES

MY KIDS HAD TO WAIT FOR THE FOOD TILL 11.00PM WHEN I BOUGHT FROM OTHER RESTAURANT

BLACK LIST THIS COMPANY...

Hi I ordered a pepperoni pizza from pizza hut at 8: 40 pm and i got my pizza at 9 :30 pm and i paid the delivery man and said its ok cause its diwali but when i came inside to eat the pizza i found that the complete 1 slice was missing.i called pizza hut that same time to send the delivery man back but they said that we will cal you back in 10 mins but they never called me so i called them back after half an hour and they told me that we...

I was expecting couple of my friends and hence ordered pizza from Pizza Hut Saltlake Sector V, Kolkata. I clearly mentioned in the order not to deliver before 1:30 pm as they are expected around 1:30 pm. But the order arrived around 1:10 pm with the hot dot mark missing and when we had it, it became hard and it was not at all in a state which can be taken. I tried to complaint for the same but they just kept me putting on hold so that I get...

i had ordered a veg pizza at pizza hut on saturday.all the items ordered were veg but due to the negligence of the waiter,he wrote the wrong name i guess & got us a non veg pizza.eating one bite itself told us its non veg,my mom started feeling uneasy due to it and it hurt her religious sentiments too.such negligence on their part is a shame to the restaurant.they serve us whatever they wish and are so irresponsible in their job.after...

This incident is of last saturday i.e 4th Sep 2010. I had ordered few stuff from pizza hut pune at around 9:15 PM for home delivery and I was told that delivery will happen in 30-40 mins.

I called them back after around 50 mins when I didnt receive my order. I was told that they will look into the matter and call me back in 2 mins. I waited and when they didnt call me, I again called them back after 15 mins to enquire about...

We visited Pizza hut at Spice PVR,
1. we were told to wait since there was a rush, we stood for about 20 minutes then told the guy at the counter to take our number and call when there is a table for 2 since we decided to go to the opposite store (Music store) and pass some time. The guy at the counter took our # and said he will call.
2. We returned in 10 minutes and tables were given to other people who had come in long...

It was May 18 2010we went to pizza hut in ashok nagar and had pizza with my friends it was my treat and i paid it via credit card for the amount of Rs.3414. after a week (27-May-2010) back i was quite a surprised by the online statement it was swiped twice (3414 x 2). I informed both Citi bank but they refused to help me on this. they told they approved it we cant do anything about it. I dont even understand how can they approve two bills...

Dear all,

This is with the reference to my visit at pizza indore for a take away of pizza,when i visited the outlet a person named Mr.Mukesh Giri attended me, his bhaviour towards me was ridicoulous and pathatic, when i gave my elite card to him for discount it was been thrown at my face stating that we don`t enertain this card for the pizza that has been ordered,i was been treated so bad infornt of other customers that i...

I, Ashish Kumar gupta, when came to home after attending my office schedule,I called up tp pizza hut for first time and enquired about the options available of the pizza which are cheap and good.The concerned person named ramesh who is attending our phone has told us only one option which is the costlier one i.e exotica costing Rs.213 small size where as when it has been delivered to us we have looked to the menu of the pizza hut and found...