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Pizza Hut India Complaints & Reviews

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Last updated Apr 11, 2024
Complaints 2663
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Pizza Hut India reviews & complaints page 131

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A
ashishkanchan
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not hot & cracked topping of pizza

Address:Gautam Buddha Nagar, Uttar Pradesh

i had ordered pizzhut at[protected] after delivery i got rubbish piza just like not hot & topping of pizza was crack. my experience was very poor. paid amount: 2677/- also i did complaint in pizzhut site Reference number 8789 this is happening with me so many times please escalate this issue with pizzhut my contact number [protected]

i did order on this number 39883...
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S
shraddha malde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery Delay

Address:Mumbai City, Maharashtra

I had placed an order of pizzas at Pizza Hut at 9:15 pm which was a bulk order and was promised to be delivered by 10:15 pm, which was delayed by more than an hour. Inspite of constant follow up of the order the nearest outlet received the KOT not before the promised delivery time and also we did not get any confirmation SMS from their end.
The order was placed via[protected] and the order number was [protected]....
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S
sumeet chopra
from Ponda, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tip problem

Address:North Goa, Goa

hieee... i wisited pizza hut goa today along with my family it was A grade service provided.. though v had sum problems with the pasta, and crown pizza which was provided late... but had a very gud steward.. v liked the way he talked with us and appolized for d late delivery... the bill turned up to be 3742/- i paid the bill and the change was returned to me.. i gave the steward a tip of 100/- Rs and saw him giving it to d manager on duty......
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A
arunmenon
from Hyderabad, Telangana
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Quality of Food served & abuse by staff

Address:Bangalore, Karnataka

Hi
I wish to report the plight of having ordered a Pizza from your Bangalore outlet. I had ordered a Family Size Pepperoni Pizza (Bill No. 70 from POS API) from your Airport Road Branch franchisee (Dodsal Enterprises Private Limited). I made the order at 12.35 PM on December 16, 2012 and was told that the Pizza would be delivered within 40 minutes (By 1.15 PM). The person came to deliver the Pizza at 1.20 PM, which is still acceptable,...
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T
taufeeq_zakariya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DISAPPOINTING PIZZA HUT HOME DELIVERY SERVICE

Address:Bangalore, Karnataka

This is with regards to disappointing service for home delivery from Pizza Hut Bangalore Customer Care/Airport Road Branch/Indiranagar Branch.

Order No. 740
Date 12/15/2012
From Mobile No. [protected]

I have placed an order for crown pizza at 9:03 p.m. date 12/15/2012 & it was suppose to be delivered at 9:30 p.m. but after calling so many times after the delivery time was passed by 20 minutes.br...
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M
MALLIKARJUN P
from Chennai, Tamil Nadu
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Extra Bill paid but not refunded

Address:Gurgaon, Haryana

Pizza Hut Location:- City Centre Shop no. 1 and 101, DT City Centre Mall, Mehrauli Gurgaon Road, DLF Phase 2, Gurgaon

Date:- 09-Oct-2011

Complaint : -
Myself and my Wife had dined at above Pizz Hut Location.
Billing amount of 1024/- Rs was to be paid and given my HDFC Credit Card for payment.
Card was swiped and said they didn't received any slip for that swiping.
Then paid...
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M
Manoj Kumar Nair
from Kolkata, West Bengal
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Order not delivered

Address:Chennai, Tamil Nadu

Pizza Hut means Pathetic..... Service just goes from bad to worse at the day goes... Chennai - I call 39883988, Prashanth answers the phone and takes the order at 9.15 for home delivery, confirms that the order will be delivered by 9.45... At 9.55 I call to check the status, Prashanth says the order is cancelled and they cant deliver. I speak to Suraj (Manager), he confirms that its a mistake and they will ensure the order is delivered this...
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S
swatizavery
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dead Fly on the Pizza

Address:South Delhi, Delhi

On 2nd September 2012, we ordered a pizza from Pizza Hut. The bill copy is available. The pizza contained a dead fly stuck to the cheeze topping. This was noticed by my nine year old daughter. The pizza was being consumed by two daughters (9 years and 3 years). I am not sure if my younger daughter consumed the fly. We had complained immediately to the Pizza Hut officials and have been regular touch but with very little action....
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sanket.shah
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair services Charges of Rs.31.40 at Pizza Hut

Address:Ahmedabad, Gujarat

Dear Sir,

Me & My wife went to Pizza Hut for Dinner at 7.30 Pm tomorrow dt. 01-Sep-12. After viewing menu Card, we have ordered 1. Garlic Bread 2. Veggie Supreme PPP. It take 45 mins to serve order which is very frustrating.

Over & above, in bill Rs 10 (World Hunger donation) & Rs. 31.40 was charged for Service Charges which is unexplained by Pizza hut. As we have not used any of other services from...
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A
Aby Baby
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude Behaviour by Staff

Address:West Delhi, Delhi

Me and my family were out to celebrate my daughters 5th Bday at district center Janakpuri. We thought of having a small get together dine in at Pizza Hut when this nightmarish and absolutely freakish experience happened to me.
I walked into the store to get the table booked for 8 pxn (4adults and 4 children) when the Lobby Manager (he said to be the incharge for the store but was not more than a steward, even worse than that in ettiquets...
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S
suraj4want
from Phagwara, Punjab
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Poor food Quality

Address:Gautam Buddha Nagar, Uttar Pradesh

Dear Sir / Mam ,

We have ordered 2 Pan4all pizzas from Pizza hut delivery .But the quality of the pizzas were very bad .
The cheese and ingredients were not properly applied on the pizza . The cutting was not done properly . It was also not that much good taste .There is a loss of 633 rupees for the irresponsibility of pizza hut delivery .Kindly consider the complaint and need the resolution for the same on urgent...
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M
mainak mukherjee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:North 24 Parganas, West Bengal

I have gone to Pizza Hut, City Centre, Salt Lake branch on 23.05.12 in the evening. My bill was 467/- Rs. While I tried to pay it by my HSBC debit card, the server girl returned with the card and said that, when she was trying to swipe the card, it was not getting validated. So I withdrawn the amount from the nearest ATM, and paid it by cash. But after 2 days, I found that the amount was also deducted from my account. So I complained to HSBC,...
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G
guptaashok3107
from New Delhi, Delhi
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Worst service quality

Address:Panchkula, Haryana

Hi
I visited Pizza Hut Sector 20 Panchakula today 05-May-2012 I ordered 2 boxes of IPAN Veg Solo for Takeaway, firstly I was charged with Delivery rate i.e. Ra 140 per box on raising issue after 10 min my takeaway priced bill was reissued, i ws told it will take 14 min to provide the pizza, after time on my visit I was again told to wait for 15 min saying pizza against your order are delivered against some other order, so i asked them...
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saakshie.frenzy
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non availability of offers

Address:Uttar Pradesh

non availability of offers which are mentioned in the messages received from the company. poor reply from the people taking the calls for delivery. hesitant attitude for providing offers for customer's benefit...
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C
Caligula
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Behaviour, Food Quality, Lying etc

Pizza Hut will NEVER be getting my business, my friends business or anyone in my jobs business (Music industry). I have traveled around the world, have ate at NUMEROUS Pizza Huts all over the place, and low and behold, where I happen to be "Stationed" for my job at the moment in the USA is the WORST service, attitudes and food I have ever gotten from ANY Pizza Hut. The store number is "4320".

It was on the...
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W
Waagh
from Nashik, Maharashtra
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poor quality - no sauce on Pizza

Address:Bangalore, Karnataka

The quality of Pizza Hut's PAN FOR ALL is very poor. The delivery of Pizza we got yesterday was the height of poor quality. The Pizzas did not have any sauce on it. Only dry bread with cheese and some toppings (small quantity) was delivered.
Day by day the quality of this particular outlet on CMH road has gone down and nothing is being done by the organization. We are made to pay the bill amount even though they deliver pathetic...
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A
AkashBaid
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Expired Product

Address:Coimbatore, Tamil Nadu

Expired food products being served in Pizza Hut, D. B Road, R S Puram, Coimbatore, Tamil Nadu.

This product had an expiry date printed on it. How about the pizza's which dont have any dates on them?...
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S
seriousiam
from Indore, Madhya Pradesh
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False commitment

Address:Indore, Madhya Pradesh

Purchased Coupon of Pizzahut worth rupee 576 from salesman at doorstep.when i called pizza hut on 39883988 for home delivery i spoke to Mr.Praveen at pizza hut (indore).he refused to me for home delivery in my area.i said him that ur person came at my home and gave me coupon.he replied " we dont have any liablity on this ".when i asked him for help he refused again.


Rohit Sisodia
[protected]...
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J
Jainish
from Ludhiana, Punjab
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Rude staff

Address:Punjab

I live in ludhiana, punjab.I had ordered a combo from pizza hut, dugri in Ludhiana. First of all I was charged 579 for a 499 combo. Then when the delivery came the staff was late, but the person refused to accept that and went on arguing. Even a call to their outlet seemed fruitless. Was very disappointed with pizza hut, wish I had ordered from dominoes instead.
Jainish bindra,
Ludhiana....
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hello.jasdeep
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double tax charged from customers

Address:Pune, Maharashtra

Pizza Hut is charging double taxa from the customers.
First they charge 12.5% VAT on the food
and then they charge 10% additional tax on the total of food + VAT due to which
customers need to shell out more money than the amount of food.
It is not at all in the interest of customers.

Recently i visited Pizza hut on 21st may 2011 for dinner.
The bill of our food was around 600rs. but they charge...
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