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Pizza Hut India Complaints & Reviews

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Last updated Apr 11, 2024
Complaints 2663
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Pizza Hut India reviews & complaints page 130

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N
ncrout6
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehave by salesman on counter of Pizza Hut Outlet at Haridwar, Station Road, Uttarakhand,

Address:Uttarakhand

Sir,
Today(10/8/2013), I and my friend had visited to Pizza Hut about 0135 PM which is situated at Station Road(near Bikaner Sweets), Haridwar, Uttarakhand, India to purchase Pizza for 30 people for a party, after requesting the sales man on duty (Mr. Dharamveer) so many times could not able to register my order. The man on duty was only misbehaved rudely but his activity was embarrassing, he was fully engaged with two other girls...
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nkazeez
from Bengaluru, Karnataka
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Non delivery even after 3 hours of waiting and umpteen no of calls

Address:Bangalore, Karnataka

Non delivery even after 3 hours of waiting and umpteen no of calls to not only the Pizza Hut Delivery office in RT Nagar,[protected] and the delivery executive on [protected]; The order for Pizza for breaking fast was placed and confirmed at 5.14pm, and was confirmed to deliver pizza within 30 minutes.Last call made from my mobile to delivery boy is at 7.19 pm to track the order. Again checked with the PHD at 8.04pm, was told that they will...
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Sharath Kashyap
from Bengaluru, Karnataka
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Serving Non veg food for an orthodox vegan

Address:Bangalore, Karnataka

On 21st June Saturday night me and my family visited Pizza Hut ,HSR Layout in Bangalore.The manager was a North eastern Indian who took the order and we ordered a feast for 2.We had specifically mentioned to the manager that we are strictly vegeteraian and we wanted veg Pasta. Manager who was irresponsible in handling the order gave us a non-veg past which unfortunately we realized after a while.I deeply condemn the irresponsible behaviour...
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dushar1603
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery Not Received and Complaints not responded

Address:Mumbai City, Maharashtra

I had ordered a order for two Pizza, one chicken and corn and Panner Pizza, two Coke and two Garlic Bread on 39883988. Order was taken by Call center executive Jeetendra at 8.22 PM on 1st June 2013 and the order was confirmed and promised that the delivery would happen by 9:02 PM on same day. Same was not received by 9:15 and from 9:15 PM to 10:25 PM i had called six times to the same number. On my third and fourth call i was promised that...
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M
mayank1503
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of order

Address:South Delhi, Delhi

Hello,

PIZZA HUT- Please Please for god sake get some trained delivery boys and management for Alaknanda branch.
Really pissed off from the incident happened on Sunday, 26th May. I ordered Pizza around 8:15 PM, got a call from delivery boy at 9 PM that he is not able to find my address. I guided him for very long but he was not willing to come at my place. He instead was arguing with me. I called to the call center again...
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K
kettanp
from Malad, Maharashtra
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Wrong Food

Address:Mumbai City, Maharashtra

Dear Sir,

I visited Pizza hut on 14th May 2013 in Kandivali (West), Mumbai 400067 for the dinner. We ordered for vegetarian cesar salad but they served nonveg cesar salad without informing us and i ate a bit of it. Also we ordered for pastas and potato wadges which was never delivered. I am a pure vegetarian person follows Swaminarayan religion and never had non vegetarian food in my life and due to the carelessness from pizza...
+3 photos
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J
Jinimamen
from New Delhi, Delhi
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Poor delivery service

Address:Gurgaon, Haryana

Hi. I had placed an order with pizza hut at 8:30pm on 14th May and even while im lodging this complaint the pizza has not been delivered. I have called the customer care number thrice and was promised of call from store to update on the status of the delivery which has also not been done yet. Extremely irresponsible behaviour from pizza hut!!!! I have ordered my pizza alternatively from dominos now and will get it in sharp 30mins from now....
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gaurav_sahni
from Gurgaon, Haryana
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Order not Delivered and unsatisfactory Customer Services

Address:Bangalore, Karnataka

Today (10-May-2013) I ordered for 4 pan pizzas, garlic bread at around 09:30 p.m., the Pizza didn’t arrived even at 10.30 PM. After making so many calls to PHD, they assured me that the order will be delivered today and the same has been dispatched from store. And above all they assured me that I will receive a call back from the store manager in next 5 minutes.
Even when I have not received the order, I called them again to which...
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Binod Kumar Agrawal
from Gudivada, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor behavior of staff & Non Supply of Sauce & Ketchup

Address:Central Delhi, Delhi

We visited the joint of Pizza Hut in the name of M/s.Devyani International Ltd.Sonia Theatre,Vikaspuri,Delhi.We bought Fun Meal Pizza by order no.[protected] Dt.24.04.13.After taking the delivery of Pizza we found that there was NO Ketchup/Sauce available in the whole store.On demanding they refused to provide us the same.It was so embarssing with the family that we could not even eat a small pc.without the sauce.The staffs were so arrogant...
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V
VineethG
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Tax

Address:Bangalore, Karnataka

This is a Complaint against Pizza Hut, locate in Mantri Square mall , Malleswaram, Bangalore.

On top of the regular food charges- we were charged for service - at 10% of total food cost.
Service tax at 4.9% on top of the service charge was levied on our bill.
The 4.9% was on the entire bill , not the service charge.

It is my understanding that, as per govt rules- even though they had A/C, since...
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Shashi5555
from Ahmedabad, Gujarat
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LATE DELIVERY

Address:Pune, Maharashtra

SIR,THIS IS SHASHI KANT ROY. PIZZA HUT IS ONE OF THE BAD SERVICE PROVIDER. WE ORDER THE PIZZA ON 9.04.13 AT AROUND 7 PM BUT IT WAS DELIVERED AT 9.00 PM. THE PIZZA I GOT WAS NOT HOT AT ALL.BUT ACCORDING TO RULE THEY SHOULD PRODUCE PIZZA HOT.I TALK TO MR SACHIN THE MANAGER AT KARISHMA COLONY KOTHRUD PUNE BUT HE RESPONDED ME RUDELY.HE TOLD ME THAT HE HAD LEFT THE JOB 2 MONTHS AGO AND IS NOT AVAILABLE THERE.HIS CONTACT NO. IS [protected] I GOT...
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TheLama
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect and late delivery

Address:Mumbai Suburban, Maharashtra

Ordered pizza at 9:05 pm at the call Center number who confirmed that my address was within delivery area. Got a call from the local shop asking for my address confirmation at 9:50 pm. Once again called to confirm address at 9:55 pm. Then received a call from the delivery boy asking for confirmation of my address once again. Called up shop and they said that they will deliver though it was outside their delivery area. (Their delivery area...
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Address:Chennai, Tamil Nadu

On 29-03-13 I placed an order at 8:30 pm. My order was confirmed and I was informed that delivery will be done by 9:00 pm. Till 9:30 when there was no delivery I called up again and was told that they will check and get back to me. Finally at 9:35 pm I had to call again only to know that my order has been rejected!!!
Pizza Hut didn't even bother to inform me!
I was put in a very embarrassing situation with guests at home.br...
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S
sudharsanc
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed Delivery

Address:Bangalore, Karnataka

Hi,
On 17th Mar, 2013 Sunday night I called up Pizzahut number[protected] to place an order for the entire family. I called up at 8pm and the guy who attended the call asked if I'm a new caller and collected all my details including address, landmark, etc and took the order and said it will be delivered by 8.45pm the same day.
Before confirming the order the guy asked me which is my nearby pizzahut store and I said...
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K
Kaveri6
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Pizza order not delivered

Address:Bangalore, Karnataka

My daughter ordered pizzaz for dinner today ( 09/03/2013) at 8.40PM the Pizza didnt arrive even at 10.35PM even after making more than half a dozen calls to Pizza Hut call centres and Vijaynagar (bangalore) pizza hut. This is the sad state of Pizza Hut which does not understand what is customer support or service. Every time we called they kept lying saying that the Pizza had left from their place for delivery. Once I was told that there...
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kanchan_84
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding VAT on Service Charge

Address:West Delhi, Delhi

Hi

I am Kanchan Gandhi residing in Hari Nagar New Delhi , yestarday we ordered a FEAST for 2 PIZZA cost for the same is FEAST for 2 PIZZA 575.00
services charges is 57.5
[protected][protected][protected]
Total amount before Tax is : 632.50
Vat @ 12.5 % 68.20
Vat @ 20 % 17.38
[protected][protected][protected]br...
+1 photos
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Sapna Panchal
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No delivery in ghatkopar

We seen an advertisement saying " Pizza hut' crown pizza " delivery anywhere in mumbai call us for free home delivery & the number is 39883988
We want to place an order for Crown pizza from Pizza hut but they keep us on hold for around half an hour as saying they don't know where Ghatkopar located? which was itself a big joke & then they keep our line on hold for around 15-20 minutes
We call them...
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thummalapenta0916
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor delivery -untimely wrong information

Address:Karnataka

Hi,
We have called for the Pizza at 8.40 PM on 26/1/2013 was assured the Pizza in 30 minutes. It is almost 85 minutes since the order placed and kids were eagerly waiting for the food. On calling nearly 5 times incomplete and fake replies were given. I am referring Bangalore Pizza Hut operations and the order details : 90000001 POST API, Chek 663.

Thanks,
Satish Babu....
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advnikhil
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

food served was rotten

Address:South Delhi, Delhi

i had ordered one medium crown pizza,1 garlic bread spice supreme, 2 mango mousse. and the mango mousse which was served was of expired quality as it was smelling to the extent that as soon as the lid of the cup was open it smelled like that something of rotten quality has been served. and if i had consumed i could have needed medical assistance.
the bill details are order no:[protected] date 27/1/2013 time:-3:41:48 PM, order...
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shruti1234
from Pune, Maharashtra
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EXTRA TAXES CHARGED

Address:Pune, Maharashtra

Hi,

I went to Pizza Hut on 25th January 2013(In kalyani nagar,PUNE),My bill was rs 178 (inclusive of garlic bread and lemonade)but they have charged with 12.5 % tax and then 20% tax on the total bill , which is they is said is a tax rate decided by the Maharashtra Government .As a total I paid 250 Rs.

Can somebody let me know that whether the Maharashtra government has really imposed such rates of taxes....
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