[Resolved] Recharge It Now — money deducted/ recharge failed | |
he money has been deducted from the bank with the details - BIL/[protected]/to icici/RECHARGEITNOW.C on 22/06/2012 Rs.490. But the MTS has not got recharged. I am looking for refund. Here is the mail received after my payment. Dear Customer, Thank you for your order from http://www.rechargeitnow.com For your convenience, we have included a copy of your order below. Please Note :-The charge will appear on your credit card/Account Statement as 'ccavenue.com/charge' If you have a question about your order status, you can contact the seller directly by e-mail at : [protected]@rechargeitnow.com. ORDER DETAILS: Merchant Site URL : http://www.rechargeitnow.com Order Number: M[protected] Order Received: Jun 22,2012 Total Amount : INR (Indian Rupees) 490.00 ICICI Net Bank preferred Account Holder:krishna pillai Billing Address : (As entered by the Customer) Online Recharge Services Pvt. Ltd.Estel House, Plot No 126 Sector 44 Customer's Phone Number : [protected] Customer's E-mail ID : [protected]@yahoo.com Customer's IP Address : 115.113.115.130 Recipient's Name : N/A Shipping Address : N/A Recipient's Phone Number : N/A Special Instructions : Payment made for Recharge through rechargeitnow.com Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
Still did not recieved refund on the amount charged. transaction was on 2nd Novemeber and now 22nd Novemeber still the same thing happened.
Rechargeitnow.com — Charging failure
I have done a recharge through www.rechargeitnow.com on 07/11/2010. But the recharge was failed and displayed " Recharge status failure' and also amount got deducted from the account. when I enquired about this to their support, they informed me that i would get back my amount deducted in 2 working days.Even already i have launched a complaint vide No.[protected] dated on23/11/10. But till neither i got money back nor got recharged.So for they have not turned up and also made complaint through their website. I kindly request you to take necessary steps against this concern.
My details:-
user id: [protected]@yahoo.co.in
rechared for SUN DTH Top Up
order id: R[protected]
transaction id: 14102040
subscriber id: [protected]
amount: 133.00
date-time:[protected]:48:39 PM
status: failure
Dear Customer,
Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.
This is to inform you that the refund for your transaction (Rs.133) for order id R[protected] on dated 02-12-10 has been processed from our end and should be credited to your account within 7 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.
Regards
Team rechargeitnow.com
Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.
This is to inform you that the refund for your transaction (Rs.133) for order id R[protected] on dated 02-12-10 has been processed from our end and should be credited to your account within 7 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.
Regards
Team rechargeitnow.com
dear recharge it now iam customer u r web site iam face a problem ican recharge my customer in[protected] sundirect smart cardnumber is [protected] amount is 133rs balance credit my sbi account but do not rechage my customer please can recharge them
MTS Mobile No. [protected]
Amount 500
Transaction Id 98983965
Date[protected]:12:28 PM
Status Failure
Comment Technical Failure
money is deducted but fail to recharge
and mts no shown in the trans fail message isalso incorrect my correct no is [protected]
mycontact no is [protected] and email id is [protected]@yahoo.co.in
Amount 500
Transaction Id 98983965
Date[protected]:12:28 PM
Status Failure
Comment Technical Failure
money is deducted but fail to recharge
and mts no shown in the trans fail message isalso incorrect my correct no is [protected]
mycontact no is [protected] and email id is [protected]@yahoo.co.in
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
303
Pending
0
Resolved
157
View all RechargeItNow contact information
Recharge It Now — recharge unsuccessful but money is deducted
I have recharge my mobile [protected] on 19/11/2010. My transcation was not successful.But money is deducted from my account.