[Resolved]  Reliance Big T. V — CHEATING BY BIG T.V

Address:

North Delhi, Delhi

Sir,
I am NARENDRA KUMAR working in Employees Provident Fund Organisation, Head Office, Ministry of Labour, Bhavishya Nidhi Bhawan, 14, Bhikaiji Cama Place, New Delhi -110066 as Section Offficer .
On 27th April, 2010 two MBA Students(both female) namely:TANVI([protected])& SARIKA([protected]) came my office and told that Reliance Big TV has launched a shceme for who has more than seven years experienced or if your cheque book contains tag No.10. I told them that I am not interested because I am paying Rs.150/- per month to my Cable operator.
Sir, after that both of them told me that if I take Reliance big TV from open market it will be at the cost of Rs. 3790/-. Now, because tag no. of my cheque book was 10 so they said here is a special discount for me for Rs.2000/-. They also told me if I take this facility in the name of my wife then 10 audio channels will be free and 4 months subscription will be free. There are three shcemes under which channels will be provided:-

127 -- 97 channels
149 -- 114channels( I had taken this scheme)
165 -- 125 channels

and it is also told after that only 125/- will be payable for recharging the coupons in every month. Both of them were from M/s. S.R. Sales Corporation,201, Office No.1, near Indian Oil Petrol Pump Naraina, On explaining the scheme, I asked them that whether it is not available in open market with the authorized dealers in same cost. They said no uncle if you buy from authorized dealers they will charge Rs.3790/-. It is also told me that it is Silver Plus Pack+10 audio channel and MPEG-4 with (D+S+R+LNB+S)(I don't know full form of these abbreviations ). They also told that it will be installed within one week. I given them a cheque No.518020 dated: 27-04-10 for Rs. 1490/- of SBI.
Sir, when I enquired from the open market and authorised dealers of Reliance Big TV, they also told me that yes the total cost is Rs. 1790/- and same facility is there. I have also enquired from the authorised dealers of Reliance Big TV, they said if you take from them it will be only 1650/- including installation charges. After knowing the same I surprised with sorrow that I have been cheated by a fraud Company and fraud representatives. When I contacted to both the girls, they said no there is no scheme in market to provide it in Rs.1790/-. Sir, it is also noticeable that I told them that my TV set is a old model and there is no point for DVD players so how can it will set up with my TV set . They said no uncle there is no question to old or new it will be set up every model. But when Engineer of authorized dealer visited to my house he said that your TV set is old model and there are no any facility to connect this big TV connection. For connecting the same one SR cable for Rs.100/- is required. I paid to Engineer Rs.400/-. Sir, its mean that total Rs. paid by me are 1890/-. I had also enquired about this from Customer Care Service of Reliance Big TV on toll free No.[protected], they informed me that this is a fraud Company and there is no business partnership with Reliance Big TV. So you lodge a FIR in the Police Station against them and take legal action also.
Sir, now I am coming for main gists of the case:-
(i) Whether S.R. Sales Corporation is a business partener of Reliance Big TV.
(ii) Whether it is a fraud/cheater to cheating like us people through college student.
(iii) Whether Reliance big TV is not available at the cost of Rs.1650/- with installation charges from the authorized dealers.
(iv) Why this Company given me false information about the scheme.
(v) My neighbours have gotten Reliance Big TV dish for Rs.1650/-.
(vi) When I contacted to Mr. Wasim Ali Executive area Manager of Company for enquiring these querries, he also told me false information that monthly subscription will be only 127/-(125+2Tax).
(vii) Whether Mr. Wasim Ali-[protected] and Director-Mr.Vikas Dua-[protected] are induldged with these type of cheating acts by breaking the trust of people and also in the act of downing up to a reputed Company i.e.Reliance.
Sir, I demand that a strong action should be taken against this Company and its Executives and declared it as "blacklisted". I am frustrated so I have no interest on Reliance Big TV. I therefore, request you to direct to the Company to return back my whole money of Rs.1890/- immediately and disconnect the connection .I will hope that justice is alive in the Kalyug also and it will get to me immediately.
Thanks,
NARENDRA KUMAR
[protected]