[Resolved]  Reliance Communications — On failed of online recharge prepaid mobile money not refunded

Hi,

On 9/09/2008 i recharged my prepaid mobile through citi online banking using my credit card.
And my recharged get failed on that day but my money is deducted and not yet transferred back to my account.
I made complain 3 times and also get confermation sms that recharged was failed on disputed date but not yet recived the money.And also do have all the evidences to prove the situation sms and complain number.
Now i am help less what to do.
Please help me on this.

Regards,
Ojesh Singh
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Aug 14, 2020
Complaint marked as Resolved 
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I am surender singh my complaint is my CDMAdata Modem MG880. I prechese in 09/08/2008 in Yash Communications Reliance Web world Express shopNo 02 Gera Legend, North main road, Koregaon park, Pune 411001.Ph.[protected].
ser i went to services centre money time plz help me but soution not see my net speed is 20KB less data card speed ad is 150 KB i went to give to retrun it mostly 1and 1/2 mouth aroud in Reliance costmer care no result I went to shop in relaince give me warning for coumsumer foum see every day.
Please give me help THANK FOR THIS
SURENDER SINGH
Ser I went to solution in my requset for true.Rellay i fadup in data card my loss in Rs 20000/ in one and half month please refandabal balence retrun me. This is my life distrap and montly hrasment also.
I requset all time but no result in see. Please[protected]

surender singh 22/09/08
I have a similar kind of experiance as of Ojesh with Reliance. However it is related to a recharge which I have "not" made. I had an active tarrif and some around 150 rupees in mobile in morning that day. When I tried to call my spouse in the evening, next day, it was deducted down to Rs -158.00 .Ok, then I called the customer care person and got an astonoshing information that I had activated a Rs 98.00 tarrif on my phone through an IVRS call, that also when I already had tarrif for local calling rate for 49 paise, and that also 3 TIMES..!!! Only a stupid can think of such thing. I talked to their senior manager who was more irrelevent to the problem and blaming for recharging it 3 times. WHAT A PAIN...!!!

RELIANCE (PREPAID) — TARRIF FAILURE

i am anamika pandey & using reliance (prepaid) life time plan on [protected], issued on the name of Mr.Santosh Pandey .I have recharged my number with a tarrif plan of Rs.230, valid for 30 days on 30 september, 2008 but the tarrif expired on 16 october, 2008 ;14 days before the due date.I have already registered the complaint with reliance customer care (complain no.[protected].
I kindly request u to resolve the complain as soon as possible.

Yours faithfully
Anamika pandey
I want to unsubscribe amazing facts.I am facing too much problem. every time I recharge my money has been cut off frequently. so I want to unsubscribe the Cricket new and other services which i have subscribed. I Sri Laxman mohanty, My Reliance Mobile No-[protected]
Hello,
Did you got any solution from here?
I faced same problem with prepaid GSM connection.i took connection on 25th jan 2008 and its become active on 26th Jan. I was not abl to recharge the sim with any amount. it was successful on 2 feb. so i am not getting any offer from reliance GSM. I go through Term & condition, but there is such condition like this means if you have recharge the connection in 48 hr to avail the offer.

plz tell me how can i get the offer. i complained to customer care but the guy told me they will not provide this facility.
complain number :[protected]
mobile no -+91-[protected]
owner name :- balmukund
Yesterday I got my reliance mobile topped up by 799 INR and got the same confirmation message for that but when I tried to call up any std reliance no. the operator said - "Insufficient Balance". I logged a complaint also regarding the same but the reliance CCE says there's no problem from their side. If there is no problem from their side and there is not even problem from my side. Then where's the problem. . .

Please help me out !!!

Ankit Aggarwal
+91 - [protected]
mene moth pahele reliance ka gsm sim liya tab se gprs chalu hi nahi hua care par smpark karne se koi fyda nahi raha mera comlint no 89634076 aj din tak sol nahi hua or hoga so koi reliance gsm na le.
con.no [protected]
Ref Mob No. [protected]
I Have recharged Rs.99/- today morning but the balnce showing Rs. 5/- only

Hoping ur immediate action
Hai sir

please activate my new reliance sim card . Sim card no is[protected] ). and my sim no is [protected]
CAN SOMEONE PLEASE HELP ME! I HAVE A RELIANCE PREPAID NO. LITTLE SISTER WAS PLAYING WITH IT AND NOW IT SAYS SIMCARD BLOCKED! HOW DO I UNBLOCk IT PLEASEEEEEEEEE HELP ME NO.[protected]
Sir,
I am a consumer of your reliance GSM service having No- [protected]. In our town the Network of Reliance is very bad and the customers of your company suffer very problem for this matter.
There are so many other communication company like Aircell, Bsnl, Airtel etc. are available in our town. As soon as also Vodafone is coming. But as a old customer of your company I want to inform you that the problem. And all the customers are very grateful if you keep mind and give a step to solve this problem.



Thanking You
Sir,
I am a consumer of your reliance GSM service having No- [protected]. In our town the Network of Reliance is very bad and the customers of your company suffer very problem for this matter.
There are so many other communication company like Aircell, Bsnl, Airtel etc. are available in our town. As soon as also Vodafone is coming. But as a old customer of your company I want to inform you that the problem. And all the customers are very grateful if you keep mind and give a step to solve this problem.



Thanking You


Sri Nayan Moni Saikia
Tel No. [protected]
E- Id- nayan.[protected]@sify.com
Address

Biswanath Chariali
Dist. - Sonitpur,
State – Assam
Pin – 784176.
I have purchased new GSM prepaid connection ( [protected] ) yesterday (05/06/2009) morning at 11:00 am But till now connection is not activated.
When I am calling from GSM it said, " To resume service please contact Reliance customer care." I am unable to understand how new connection says that.
The no is not still activated the sim is showing 40'H, ME Error.
Hi, this is vivek; based out of chennai.
I have recently purchased the new reliance GSM prepaid card here and my number is +[protected].
I have a problem recharging my GSM online, through my regular banking portal or other recharge portal.
The error message says my GSM number is of new series or it is not related to reliance and hence i could not recharge. This problem is not resolved for the last 2 months as it still persist and i'm facing serious problem in recharging my number just to call somebody.

This brings a bad image on Reliance's reputation according to me.

Thanks,
Vivek
my mobile number [protected].i have active hello tune in my number since three month.but yester day get a massege that you are unsucribe your hello tune .but ihave not unsucribe any.i have complain custmer cair but no result
Hi
This is sangita here. i have purchased reliance GSM number a week before and now my number is barred. when i called reliance customer care, first of all these people didn't pick the call for long and after this they replied "we didn't get your ID profs".
This is not first time, before this also same problem arose with different number. You must be thinking which ID profs i gave, i gave voter card and ration card as profs.
Can some one tell where is my fault. I Purchased a number, spent money then updated it to all my friends again spent money. After a week my number barred, hundred of times i called reliance people and that distributor. But Still that number is barred.
I thought its just an accident. I again did a mistake of purchasing new reliance number. you must be surprised That number is also barred.
can someone guide me what to do now
Sangita
Delhi
Hi Can any one tell me the procedure to recharge Reliance CDMA Prepaid number.
hiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii
hiii,
myself dilkeshwar kumar from patna
my no [protected]
my recharge of 51 is not activated to this no.when i contacted to the costumer care .then it was said that your recharge has not been done but in the mean time i recived a massage from 52811 on[protected]...at 9:27 pm...
so kindly rechargge it as soon as possible...

SMS RECIEVED
sms-dear costumer, your account has been successfully recharged.enjoy local & std calls/sms at 50 p/m.tarrif benifit within 48 hrs.amt payable is RS- 51.reliance message from 52811
10/12/2009
9:27pm

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