Reliance Infocomm / Cdma Mobile Service — Circle Change not done from Delhi To Lucknow

Address:

Lucknow, Uttar Pradesh

Below Said Chain of Emails self explantory against Reliance CDMA Mobile Services.
********************************************************************************...⇄



Please note today 21st Telephonic reminder given to customer care. Esclation ID is 27625451 at 8:38 PM Customer Care Executdive name is : Krishna.

Regards

Amar Pal Singh
[protected] / [protected]




[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@relianceada.com
CC: anil.[protected]@relianceada.com; rcomappellateauthority.[protected]@relianceada.com; [protected]@trai.gov.in
Subject: RE: 'Reliance=[protected]' RE: Reference to your e-mail
Date: Tue, 1 May 2012 17:55:28 +0530


Suprisingly
After 6 written and approx 20 telephonic reminders, Resolutio is still awaited.



I think Consumer Court is the only way to get the solution.



Amar Pal Singh
[protected]





[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@relianceada.com
CC: anil.[protected]@relianceada.com; rcomappellateauthority.[protected]@relianceada.com; rcomappellateauthority.[protected]@reliacneada.com
Subject: RE: 'Reliance=[protected]' RE: Reference to your e-mail
Date: Tue, 1 May 2012 12:45:11 +0530


Still waiting for solution



Amar Pal Singh



[protected]

[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@relianceada.com
CC: anil.[protected]@relianceada.com; rcomappellateauthority.[protected]@relianceada.com; rcomappellateauthority.[protected]@reliacneada.com
Subject: RE: 'Reliance=[protected]' RE: Reference to your e-mail
Date: Mon, 30 Apr 2012 15:01:28 +0530




Amar Pal Singh




[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@relianceada.com
CC: anil.[protected]@relianceada.com; rcomappellateauthority.[protected]@reliacneada.com
Subject: RE: 'Reliance=[protected]' RE: Reference to your e-mail
Date: Mon, 30 Apr 2012 14:56:32 +0530


I do not know what action is required from my side for case which has been esclated by me with all details.

Regards

Amar Pal Singh
[protected] / [protected]




[protected][protected][protected][protected]
Date: Mon, 30 Apr 2012 12:39:29 +0530
From: [protected]@relianceada.com
Subject: RE:'Reliance=[protected]' RE: Reference to your e-mail
To: [protected]@hotmail.com





Please find appended feedback/ request/ complaint received at the Customer Care/ Corporate Care/ Service Assurance Cell.



The summary of the mail is given below:



Contact number: [protected]



Name of the customer: AMAR PAL



Brief notes: refer below mail





As advised, this mail is being forwarded for your action.



Thanks,



Customer Care/ Corporate Care/ Service Assurance Cell.



This electronic message transmission contains information from Reliance & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.









-----Original Message-----
From: Amar Pal Singh ([protected]@hotmail.com)
Date: Sunday, April 29, 2012 08:02 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Cc: anil.[protected]@relianceada.com (anil.[protected]@relianceada.com); rcomappellateauthority.[protected]@reliacneada.com (rcomappellateauthority.[protected]@reliacneada.com)
Subject: RE: Reference to your e-mail







Dear Mr. PRadeep
Surprisngly you have not gone through my mail..

My self already given all the references of Mobile world visit of Lucknow web world and Delhi Web World.

Now it is not possible to visit again by leaving all of our jobs.

If these are the services of Reliace we shold stop using services of Reliance and switch to another Service Provider...


Regards

Amar Pal Singh
[protected] / [protected]





[protected][protected][protected][protected]
Date: Sun, 29 Apr 2012 15:39:18 +0530
From: [protected]@relianceada.com
Subject: RE:'Reliance=[protected]' Reference to your e-mail
To: [protected]@hotmail.com






Dear Customer,

Thank you for contacting Reliance Customer Care.

This is with reference to your e-mail regarding Service



We regret for the inconvenience caused in this regard



Kindly note that we kindly request you to visit the nearest Reliance Web World for further assistance. One of our executives will assist you in this regard.




Regards,



Pradeep D

Customer Care
Reliance Communications Ltd.



For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.







For any queries about our products or services please dial *222

For Service requests & complaints, please dial 198 (toll free) from your Reliance phone. You can also reach us on 30333333 from any other phone.





You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services.
Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com




























-----Original Message-----
From: Amar Pal Singh ([protected]@hotmail.com)
Date: Saturday, April 28, 2012 05:07 PM
To: [protected]@relianceada.com ([protected]@relianceada.com); customer.[protected]@relianceada.com (customer.[protected]@relianceada.com); anil.[protected]@relianceada.com (anil.[protected]@relianceada.com)
Subject: Address and Circle Change request has not been completed in 10 daystime.









Dear Team
My self subscriber of no. [protected] and given request for Circle Change and Address Change request on 19th April at Reliance World, Rakab Ganj Lucknow to change Circle from Delhi to Eastern UP (Lucknow)



As per commitement it has to be done on 21st April.



We have reminded so many times over phone to Reliance World and esclated it to Customer care wide Esclation ID [protected] dated 23/04 at 5:55 PM and[protected] dated 27/04 at 1:11 PM . on 27th April your customer care executive told me to visit Web World, when I shown my inability to Visit Lucknow web world as my self is at Delhi she told that you can visit Delhi Web World and they will help me. in case if they will not entertain for other Circle you can call Customer Care again.



My self visited Web World at Green park at Approx 4 PM of 27th April and they told that your Address Change request already been completed but Circl Change Request is not there in system, on my request they taken Circle change request again and give request ID :[protected] and confirmed that by 28th it will be done. Please note that till time Circle Change has not been done.



I am surprised that Lucknow web world have taken the request but not started process for same even after 10 days has been passed?



So you think that any one can leave 10 days without mobile like essential services?



Is this the servcies of Reliance??? While other service providers are completing same kind of request in few hours..





Regards






Amar Pal Singh

[protected] / [protected]