[Resolved]  Ril - CDMA - LG 6600 — Bad performance of Mobile Model LG RD 6600 - RIL CDMA

Mobile Model no. LG RD 6600, Sr. No. 804CY JZ0077964
RIL CDMA -

The above mobile was purchased by me from Mobile Store vide their bill No. GJ / 01090/00001/4518
on 6.7.2008.
I have found that the mirror effect adversely affect the visibility of the mobile as during day time it can not
be used. No digit or any thing are visible on the screen except that of your own face. This draw back of
the mobile was not explained to me by the Mobile Store people. Hence I am forced to suffer.

Moreover the keypad is totally faulty. I was constrained to get the key pad repaired on three occasions
due to non functioning of one or other keys. The problem continues and I am forced to approach your
service centre very often. It is surprising that within 3 months of its purchase there are already 3 repairs
to the key pad.

There is also net work problem. There is continuous intruptions.

Looking to the severe problems being faced by me I have rather no alternative but to request you to make
replacement of this mobile by another suitable running mobile model. The diferential amount if payable shall
be borne by me.

It appears that the concerned model cannot be relied for proper communcation and correct mobile operation.
Since last 3 months I am being subjected to many difficulties and handicaps. Hence please consider my
request favorably and allow me the option of taking another mobile model of your make.

An immediate action in the matter is highly requested.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

i purchased LG6600 3 MONTH AGO.i found keypad is difficult to operate, loose battery backup, bluetooth problem, internet problem and so many problem...i requested to reliance please change my mobile but they can not pay attention.i m agree to give balance amount if they change any higher segment mobile like nokia...kapil vijaywargiya, GWALIOR, MP.[protected]
my problem is that I am not able to connect this phone to internet the driver i am getting in the market are not able to communicate with the phone on net i found that I required USB to serial converter driver but I am not getting it from anywhere on net if you can please mail it to me by EMAIL.

Moreover i have also found that the mirror effect adversely affect the visibility of the mobile as during day time it can not be used. No digit or any thing are visible on the screen except that of your own face.
The LG Authorised Service Centre at Gwalior namely Varsha Sales & Service (Phone No.[protected] is not fully equipped resulting into harrassment of customers. Just to give you an example, I had given my KE 970 for change of socket on 31.01.09 which is a very common part but the service centre says that it will take minimum a weeks' time. I request LG authorities to kindly look into it as LG is known for its customer care but due to some small things their images gets maligned.

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