[Resolved] Samsung Mobile Co. — No proper Internet Facility | |||
Dear Sir/Madam I have already placed a complaint against Samsung Mobile co. with regard to the Samsung Galaxy pop SCH 1559. It is an android technology CDMA handset. Its been three months I have purchased this mobile but I have been struggling with this handset very badly. There is no Internet access packages through this mobile in the Reliance Sim card. Same with the Tata Indicom Sim card, when i have checked it shows please check Internet settings. None of the Electronic Intelligent helping me out..not even Samsung Service center nor the Reliance web world. It is worth of 10,000 Rs. mobile and I find that the company has made a blunder cheating in producing this product. I humbly request you to kindly take action on it. and help me out with this problem. I will be very much grateful to you. Thanking you. With Regards, Rev. Thomas Samuel ([protected]) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
I had same problem. I switched to tata indicom, but had a message " check network settings "
So I went to tata indicom office in pimpri. They has wrongly supplied me OMH card costing 100 rs which is meant for new connection.
The fellow called Dinesh helped me a lot at Tata Indicom office.
They replaced it with rs49 hand set change card . "PRECHANGE pin number" smsed to the number mentions on the instruction set. you get sms in return and need to call *228 and do the procedure as prompted on phone. You get hand set programmed and activated message .pl note the OMH gets activated only by call to *228 . But again the internet did not work .The tata indicom guys took my complaint and sent me sms with complaint number . Then with in 24 hrs the internet started and EVDO channel came on.Now I enjoy internet with Rs94 plan with Tata Indicom
Thanks Dinesh - Tata Indicom